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DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items
Lobby
Lobby
Exterior
Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪7 min walk‬
  • Avienda Chapultepec
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Fitness Room)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Twin Beds (Fitness Room)

  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite, 1 King Bed, Terrace

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed, Terrace

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds

  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Junior Suite, 1 King Bed

  • City view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1002)
The price is $75
per night
$90 total
includes taxes & fees
May 12 - May 13
Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

About this property

DoubleTree by Hilton Guadalajara Centro Historico

3.5-star hotel in Downtown Guadalajara
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include a conference center. This Colonial hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2016.

DoubleTree by Hilton Guadalajara Centro Historico is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 400 for adults and MXN 270 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (172 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 790 out of 1284 reviews
Rating 8 - Good. 249 out of 1284 reviews
Rating 6 - Okay. 125 out of 1284 reviews
Rating 4 - Poor. 53 out of 1284 reviews
Rating 2 - Terrible. 67 out of 1284 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Fernando, Midland

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,

2/10 Terrible

Anabel

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was outstanding. Housekeeping very efficient and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant with the view but they had bad service
Stayed 1 night in Jan 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay , staff is very customer service oriented. Already making plans to re-visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Had a great view of the city, was gifted complimentary cookies and a drink ticket to the hotel restaurant upon arrival. Would definitely recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Blanca

Stayed 1 night in Jan 2025

8/10 Good

BENITO

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The one reception workers offered us a taxi to the airport for one price and once we areived at the airport they charged $150 pesos more. The first day we arrived they did not explain on how to use the keys to operate the elevator.
Stayed 7 nights in Dec 2024

4/10 Poor

Batool, Bonita

Traveled with group
Disliked: Amenities
Average hotel, its seems that all the Hilton double trees needs to pay more attention to property, like new towels needed, all showers in rooms leak, bed sheets old, no mini bar, just the whole thing need more attention. Staff always on phones, no good morning, no good evening.
Stayed 3 nights in Jan 2025

10/10 Excellent

rosalba

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Leonor

Traveled with family
Disliked: Amenities
I liked the "centro historico" location. However, it's a bit dangerous around night time as many homeless sleep in the area at night. That being said, they do have a security staff at the doors of the hotel. It's also very noisy and you can hear it all night. We were there one night when they had a DJ playing up to 3am in the morning in the open public space. Staff at front desk aren't friendly. The restaurant leaves much to be desired. Poor service. The hotel bathroom was great but the white walls of the room had stains and skid marks from suitcases, I guess.
Stayed 5 nights in Nov 2024

6/10 Okay

Ana

Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was horrible when it came to customer service as well as dining. Restrooms at the restaurant were not clean and it took a while for any type of service. The rooms were OK, but when asking for amenities, sometimes they were out. For the price it was horrible. I was expecting better service, which I found in surrounding hotels for much cheaper. Prices were inflated just in this hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Josue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service an staff hotel was awesome
Stayed 4 nights in Dec 2024

6/10 Okay

leonel

I got room to close and small
Stayed 2 nights in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff at the hotel are really friendly.
Stayed 1 night in Jan 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Estrella

Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful.
Stayed 7 nights in Dec 2024