Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Hospicio Cabanas
    ‪12 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

Executive Double Room

8.8 out of 10
Excellent
(139 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Plaza Genova Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza Genova Centro is a smoke-free property.

Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 804 out of 1315 reviews
Rating 8 - Good. 309 out of 1315 reviews
Rating 6 - Okay. 119 out of 1315 reviews
Rating 4 - Poor. 41 out of 1315 reviews
Rating 2 - Terrible. 42 out of 1315 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Roxana Elizabeth

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Overall stay was pleasant. The staff were very friendly and accommodating. Unfortunately, we had trouble with the toilet most of the trip which was a bit of an inconvenience but nothing major. Our room key stopped working at least once per day at inconvenient times which was a hassle. Staff helped us fix it each time but it was a bit annoying having to go all the way up, find out it doesn’t work again, and come all the way back down to get it fixed especially at night after a long day. The room was clean and front desk and cleaning staff were amazing. Area is ok no problems there close to plaza de mariachi and La Catedral. Recommend for a shorter stay like 3 or so days but a week or more maybe something more comfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

Mayumy

Stayed 1 night in Mar 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa, Salinas

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Alot of shopping around the area
Stayed 5 nights in Mar 2025

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Mar 2025

8/10 Good

RAMON HUMBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Todd

Stayed 5 nights in Mar 2025

10/10 Excellent

Beatrice

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Me agrado la estancia ahi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos E

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location and easy access to public transportation.
Stayed 5 nights in Feb 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! The property is within walking distance of the historic center, the cathedral, and the famous San Juan de Dios indoor market. The staff is friendly, and room service was excellent. While the property could benefit from an update and a refresh in the hallways, it offers good value for the price. The only downside was that the elevators were a bit slow.
Stayed 3 nights in Mar 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Colleen lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room facing the main street and it was loud. Closing the bathroom door helped a lot
Stayed 3 nights in Feb 2025

10/10 Excellent

Shauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy limpio seguro y el personal muy atento y profesional. Muy bueno
Stayed 1 night in Mar 2025

10/10 Excellent

jaime

Liked: Cleanliness
Nice hotel near the center
Stayed 3 nights in Feb 2025