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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry
$44
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Place, Teatro Diana
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(200 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Plaza Genova Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza Genova Centro is a smoke-free property.

Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1009 out of 1633 reviews
Rating 8 - Good. 387 out of 1633 reviews
Rating 6 - Okay. 133 out of 1633 reviews
Rating 4 - Poor. 54 out of 1633 reviews
Rating 2 - Terrible. 50 out of 1633 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dennice Arianna

Traveled with partner
Liked: Cleanliness, amenities
Hotel is old but served its purpose. We were on the 5th floor facing the street at first and the vehicles didn’t let us sleep. In the morning the construction started right on top of our room. Went and asked for a different room and they switched us right away. The other room was better.
Stayed 5 nights in Jul 2025

8/10 Good

Juan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

GERARDO

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. No complains
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the pictures fool you. The customer service is great but the room is not. I love the location on the hotel because it’s close to the cathedral but it is also a bloom away from a house of prostitution. The rooms were smelly and not clean. We had blood stain on my sheets and I had to call to get them replaced, I wish I could have changed hotels but I don’t know the area. The showers were not clean, there was mold. Please stay somewhere else, I know it’s cheap but not worth it. For next time I will stay at a nicer hotel even if it’s further I rather pay for parking everytime I go to the cathedral and museums.
Stayed 3 nights in Jul 2025

8/10 Good

Beatrice

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean. The best part was that I could have my family of six together in one suite. I loved it!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sukkai

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2025

4/10 Poor

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Is on the main street and is very loud unable to sleep and it seems like they do it on purpose by giving you a room on the 1st floor and the carpets are very dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Antontio

Stayed 1 night in Jul 2025

2/10 Terrible

Juan Pablo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not incident report made
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Trip was great staying there
Stayed 1 night in Jun 2025

8/10 Good

SERGIO

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

RUBEN, LAFAYETTE

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony A., Las vegas

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Perla Marina

Stayed 4 nights in Jun 2025

10/10 Excellent

JUAN, Stockton

Stayed 5 nights in Jun 2025

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location Internet was horrible i think i was far from router in room. If you don't remove DND by noon you get no service, i was there 5 nights only had service 1 time. I will stay again but request a room with wifi signal strenth.
Stayed 5 nights in Jun 2025

10/10 Excellent

jesus

Stayed 8 nights in May 2025

6/10 Okay

Gloria Edith

Traveled with partner
Property needs remodeling and beds are very uncomfortable. Service at the restaurant should be better. Front desk was very helpful and nice.
Stayed 4 nights in May 2025

6/10 Okay

Parthasarathi

Disliked: Cleanliness
Toilet had stains. Housekeeping could be better.
Stayed 2 nights in May 2025

8/10 Good

Clifton Niles

Staff was amazing. Lobby and bar are fine and clean. Room though, falling apart. Paint peeling, mismatched painting and holea filler but not painted, noisy a/c that also didnt cool very well, bulb blown in bathroom. They just need some maintenance team there.
Stayed 8 nights in May 2025