Barceló Guadalajara

4.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Barceló Guadalajara

Junior Suite | View from room
Lobby
Premium Level Presidential | View from room
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

Map
Avenida De Las Rosas 2933, Guadalajara, JAL, 44540
  • World Trade Center
    ‪3 min walk‬
  • Expo Guadalajara
    ‪5 min walk‬
  • Plaza del Sol
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪30 min drive‬

Room options

Superior Club Level

9.6 out of 10
Exceptional
(4 reviews)
  • 346 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Room

8.2 out of 10
Very good
(108 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Premium Level Master Suite

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Level Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 346 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Premium Level Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 741 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Suite

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premium Level Presidential

  • 2596 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Barceló Guadalajara

Guadalajara hotel connected to the convention center, steps from Expo Guadalajara
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Barceló Guadalajara offers 463 accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Barceló Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 58642 square feet (5448 square meters) include a conference center. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Barceló Guadalajara is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Los Vitrales - This restaurant serves breakfast, lunch, and dinner.
Agave - This restaurant serves lunch and dinner. Open daily.
La Cantina Sports Bar - Onsite sports bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 60 per night)
  • Valet parking on site (MXN 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 480 for adults and MXN 285 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Agave
  • La Cantina Sports Bar
  • Los Vitrales

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (58,642 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in stairways (47 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 750
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 480.00 for adults and MXN 285.00 for children
  • Self parking fee: MXN 60 per night
  • Valet parking fee: MXN 60 per night
  • Early check-in fee: MXN 750 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barceló Guadalajara Hotel
Barceló Guadalajara Guadalajara
Barceló Guadalajara Hotel Guadalajara

Barceló Guadalajara Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 948 out of 1651 reviews" "
Rating 8 - Good. 348 out of 1651 reviews" "
Rating 6 - Okay. 167 out of 1651 reviews" "
Rating 4 - Poor. 81 out of 1651 reviews" "
Rating 2 - Terrible. 107 out of 1651 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Victor

Liked: Cleanliness, property conditions & facilities
I purchase the lounge plan- breakfast included- but every day while there, there were issues with finding my reservation; it was a headache.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruben

Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto

Stayed 1 night in Sep 2024

10/10 Excellent

Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and safe
Stayed 2 nights in Oct 2024

10/10 Excellent

Yefiny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for work and I've stayed in some Barcelo Hotels around the world. I can tell that this is one of my favorite Hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Stayed 9 nights in Aug 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very amazing! The staff was very amazing they were so sweet and the staff helped me in anything and everything that I needed and they always had a smile in their face I will be coming back to this hotel every time I visit Guadalajara!
Stayed 6 nights in Sep 2024

10/10 Excellent

Brad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time here and had positive interactions with all staff. Do know that some rooms are more dated than others, as some of my friends had older style rooms than mine (ask for 17th floor if possible!)
Stayed 3 nights in Oct 2024

10/10 Excellent

David Alejandro

Stayed 2 nights in Sep 2024

8/10 Good

ILDEFONSO, COMMERCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for traveling for business or leisure. The bathrooms a little outdated but it meets the standards.
Stayed 2 nights in Sep 2024

10/10 Excellent

andres galindo

Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet food was excellent except it was a bit pricey. Comfortable bed. Nice room and very clean.
Stayed 3 nights in Sep 2024

2/10 Terrible

Cristina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at many barcelos around the world and this one has to be the worst of all. The luggage helpers were not helpful or asked to help seeing me with a lot of bags. I asked front desk that my bathroom doorknob was falling off and I couldn’t lock the door and they did nothing about it. 6 days without being able to lock the door. The tv control had no working batteries asked for new ones never received, the coffee pot tried to do some coffee and couldn’t because it didn’t turn on and asked for a new one never got a new one so no room coffee for 6 days. Ironed my clothes and the iron board screw fell out of the board. The bathroom mirror was never cleaned. Didn’t get new drinking cups were left with soda and never changed. The room safe didn’t work after 2 days it said error and had all my personal belongings in there and had to stop my day trip because I had to wait for a maintenance man and security to come to the room to fix it. Then they could fix it because it’s a new safe so they had to bring another safe and they had to install that. Then I also told security and maintenance man about my door knob and they still didn’t do anything. I had to call and tell front desk that the cleaning lady put no toilet paper after seeing a small roll in there, no shampoo no body wash no body lotion, no little towels. Really bad room housekeeper. Really upset about my stay. Never staying here again
Stayed 6 nights in Sep 2024

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and cleanliness very disappointing
my experience was disappointing. For my first room, I requested feather-free bedding, which was confirmed. However, upon arrival, the bedding was not as promised, and the front desk staff insisted it was until the maid clarified. Additionally, the electrical plugs didn’t work, forcing us to move rooms after facing extremely rude service from the front desk. Overall, 99% of the front desk employees were unfriendly, which is unusual for Jalisco, I only stayed here for an event, but I won't consider this property again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Disappointing Stay at Hotel Barceló Guadalajara
I had two rooms at Hotel Barceló Guadalajara, and my experience was disappointing. For my first room, I requested feather-free bedding, which was confirmed. However, upon arrival, the bedding was not as promised, and the front desk staff insisted it was until the maid clarified. Additionally, the electrical plugs didn’t work, forcing us to move rooms after facing extremely rude service from the front desk. In the second room, my companion had a terrible check-in experience. Despite her name being on the reservation, she couldn’t check in before I arrived. After contacting the hotel, they requested a color copy of my ID via email. Ironically, when I checked in, they made a black-and-white copy of the same document I had sent. We were assigned a dirty room, and when I returned to the front desk, the staff was rude and condescending. We eventually got another room, but several electrical plugs were still non-functional. While the concierge sent a fruit plate as an apology for our check-in issues, housekeeping was inadequate. When I returned to my room at 5:30 PM, it hadn’t been cleaned at all. The front desk sent someone to make the bed, but they didn’t pick up garbage or change the towels, leaving dirty ones on the floor. Overall, 99% of the front desk employees were unfriendly, which is unusual for Jalisco, where I frequently travel. I only stayed here for an event, but I won't consider this property again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yi Ming

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Aug 2024

10/10 Excellent

Miguel

Business traveler
Liked: Staff & service, property conditions & facilities
Staff just needs to be a tad more friendly.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aldo

Stayed 3 nights in Aug 2024