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Holiday Inn Guadalajara Expo, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Guadalajara Expo, an IHG Hotel

Outdoor pool
Exterior
Exterior
Garden
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Lopez Mateos No. 2500, on the corner of Mariano Otero, Zapopan, JAL, 45050
  • Galleries Theater
    4 min walk
  • Plaza del Sol
    9 min walk
  • Expo Guadalajara
    2 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, City View (High Floor)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool Access, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Pool Access, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony, Pool View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Room amenity

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, City View (High Floor)

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access, Pool View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Pool Access, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Wyndham Garden Guadalajara Expo

Breakfast included
Pet friendly
Parking included
Free WiFi
3.8 out of 5, Good, (1000)
The price is $63
per night
$75 total
includes taxes & fees
Jan 1 - Jan 2
Wyndham Garden Guadalajara Expo

About this property

Holiday Inn Guadalajara Expo, an IHG Hotel

3.5-star hotel in Zona Expo
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Holiday Inn Guadalajara Expo, an IHG Hotel offers 122 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Guadalajara Expo, an IHG Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 17 meeting rooms. Event facilities measuring 1 square feet (0 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Holiday Inn Guadalajara Expo, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Restaurant La Fuente - This restaurant serves breakfast, lunch, and dinner.
El Kiosco - This café specializes in Mexican cuisine and serves breakfast and lunch.
La Jima - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 55 per night)
  • Uncovered valet parking on site (MXN 55 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 280 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • El Kiosco
  • La Jima
  • Restaurant La Fuente

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1 square foot of conference space
  • 17 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Uncovered self parking fee: MXN 55 per night
  • Uncovered valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Guadalajara
Crowne Plaza Hotel Guadalajara
Guadalajara Crowne Plaza
Crowne Plaza Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara Expo
Holiday Guadalajara Expo

Holiday Inn Guadalajara Expo, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 886 reviews" "
Rating 8 - Good. 271 out of 886 reviews" "
Rating 6 - Okay. 104 out of 886 reviews" "
Rating 4 - Poor. 64 out of 886 reviews" "
Rating 2 - Terrible. 42 out of 886 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio, Anacortes

Liked: Cleanliness
There is two buildings, the old and the new one. I stayed in the old one, it is fine. Close to the pool area which is nice.
Stayed 5 nights in Jul 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beds and sheets were fabulous. The hotel is renovating, some areas are a little tired. Staff was very nice. Kind of midtown near the expo center.
Stayed 3 nights in Jul 2024

8/10 Good

Raquel

Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Expo
The hotel is wonderful it’s very clean and I got very spacious room to enjoy the washroom has a lot space and was clean that I get you to enjoy showering there Excellent service overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Rolando, Paden

Stayed 1 night in Jun 2024

4/10 Poor

Gilberto

Traveled with family
They made me to move to another room because they had to fix the water pipes 😡
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

JUAN D, Crowley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Slow service Bad Custumer experience Shower broken Great service concierge's Good foods Clean restaurant Need improvement some areas
Stayed 3 nights in May 2024

6/10 Okay

Luis

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are too old, no fridge inside the room, no ice maker, the towels too old, they charge for parking, no free breakfast like the others holiday inns.
Stayed 4 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jaime

2/10 Terrible

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Nancy, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good value for the price. I stay there often.
Stayed 1 night in Oct 2023

8/10 Good

Jorge

Business traveler
Liked: Staff & service, property conditions & facilities
Cleanliness was very poor, not in the room but in the aisles, some people put dishes on the floor (next to the door) and those remained the whole day. In the bathroom, one of the containers (body cream) was empty, i reported it twice and it was never refilled.
Stayed 2 nights in Sep 2023

8/10 Good

Gladys

Stayed 1 night in Aug 2023

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy tranquilo, seguro, buena ubicación para nuestras necesidades super convenient, fácil transportación y un súper buffet en el desayuno incluso los recomendamos a nuestros familiares en Guadalajara 🤗
Stayed 7 nights in May 2023

8/10 Good

Mark, WEST COVINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Leticia, Auburn

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Having a place for medium size reunions and place to stay in the same spot was really nice But need a better supervision on cleanliness of the bathroom and smell on the rooms
Stayed 1 night in Mar 2023

8/10 Good

Cecilia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Francisco

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The room i pick was very bed but i asking for chame me to the tower and the roomis okay good
Stayed 4 nights in Mar 2023

2/10 Terrible

Monica

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Took 2 hours to give me my room. Check in was at 3 and I wasnt given the key until 5. I had to be asking if the room was ready every 20 min Becuase they wouldn’t give me any updates
Stayed 1 night in Mar 2023

2/10 Terrible

JIANZHENG

Disliked: Staff & service
Hotel clean staff steal my cellphone charger.
Stayed 3 nights in Mar 2023

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have to ask for toilet paper, towels, etc the room was kind of fine until dark when the roaches came out they were bigger one night we killed about seven, and keep coming I asked for help they sent a man with the spray and take it away the I called again later about 2 a.m. and asked the spray be left on the room. the excuse was that the rooms have half tile and half carpet. I will never get back there.
Stayed 8 nights in Mar 2023

8/10 Good

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Pros: hotel is very nice and clean it is in a safe area. The staff is very friendly and helpful. The Cons: there is no refrigerator or microwave in room. Breakfast is not very good and is quite expensive.
Stayed 6 nights in Mar 2023

2/10 Terrible

Alan Arturo

Solo traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is on a tight corner and hard entrance for Ubers. The bad reviews are based off the room and not property location. The room had an old feel and the room was not pleasing. Light fixtures did not work. No matter how many times I flipped a switch or moved the notch and touched the bulb fixture, no lights in bathroom nor bed room. Only the main entrance light worked. There were 2 locations in the room where the GFIs electric sockets did not work and could not charge my electronic devices. The spots the outlet worked were in bad spots away from study desk and arms reach. Luckily I had the ability to make it work because I had brought adapters to charge in one place, it was complex and inconvenient but I made it work. The hotel just made it worse for me to enjoy my vacation. I didn’t like the setup of the bathroom for many reasons. Lights did not work and I had leave the door open but then had to close it because the shower door opened out and not inward causing me not to have light in the shower. The bathroom clogged on two occasions with normal use and would then flush normally after another try. The only nice part was the water was warm and I didn’t have to wait long to shower. The property of the hotel needs a remodel and elevators should have key pass to deny entry to users for security purposes, i did not feel safe. hotel food was good but both receptionist and waiter asked me for room number and name which I told them it was covered.
Stayed 2 nights in Feb 2023