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Hotel Casino Plaza

3.5 star property

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Photo gallery for Hotel Casino Plaza

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Front of property
TV
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Pedro Moreno No.726, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪9 min walk‬
  • Avienda Chapultepec
    ‪18 min walk‬
  • US Consulate General Guadalajara
    ‪7 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Double Room, Non Smoking

  • 314 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 298 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Single Room, Non Smoking

Executive Single Room, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Single Room, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cribs/infant beds

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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About this property

Hotel Casino Plaza

3.5-star hotel in Downtown Guadalajara
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business center, and conference space.
Hotel Casino Plaza offers 65 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 43 square feet (4 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and tour/ticket assistance. Onsite valet parking is complimentary.

Hotel Casino Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Los Alcatraces - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 189 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Alcatraces

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 43 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 190.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 189 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casino Plaza
Casino Plaza Guadalajara
Hotel Casino Plaza
Hotel Casino Plaza Guadalajara
Plaza Hotel Guadalajara
Hotel Casino Plaza Hotel
Hotel Casino Plaza Guadalajara
Hotel Casino Plaza Hotel Guadalajara

Hotel Casino Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1005 reviews
Rating 8 - Good. 213 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Service Property all depts EXCELLENT
Stayed 6 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good
Stayed 1 night in Dec 2024

10/10 Excellent

Leonel, Chula Vista

Stayed 2 nights in Nov 2024

6/10 Okay

Hector M

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly bathroom maintenance no coffee maker no fridge tv didn’t work well
Stayed 7 nights in Nov 2024

8/10 Good

Jose

Traveled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

SOLEDAD MEDINA, LAS VEGAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - great location, cozy, clean, friendly staff, cold AC, comfy beds, linens were clean and crisp, easy to find by uber drivers Cons - can hear the plumbing
Stayed 7 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Adil

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nicely kept…a great value for the money paid to stay at plaza Casino.
Stayed 1 night in Nov 2024

10/10 Excellent

Leonel, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, great staff, excellent price, basically everything you need for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have listened to the bad reviews. Front desk staff were not friendly. Rooms look nice through pictures but different story once you get there. Beds are uncomfortable and noisy. Walls are paper thin so we couldn’t sleep due to next door blasting their tv. Toilet also got flooded and when we called for service they informed us that their one maintenance guy was busy so we needed to wait for an awhile for assistance. Never came and couldn't wait anymore so we ended up having to call to get a plunger to unclogged the bathroom ourselves (never experienced that before at any other hotel). Showers were beat up too. They didn’t provide even a shower mat for us to not slip instead they gave us a small towel to use. Location is convenient however, if you don’t mind dealing with homeless that are exposing themselves to you or doing other things in broad daylight then by all means book this place. My mother and I have always tried to be polite and understandable when staying abroad, not wanting to come off as those Americans that like to complain about the smallest stuff but man this place was something else. First time staying at a place in Mexico (not our first rodeo) that kinda ruined our trip. If you don’t believe my review then look at others, even locals have bad stuff to say about it.

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved how there is parking and how quiet it was and how helpful the staff was. I love that they lock the doors for outsiders felt very safe
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close to everywhere, clean y really nice. The staff is so friendly and really polite. Definitely I'm staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

It was a bar pretty close to the hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent personal
Stayed 5 nights in Oct 2024

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere and really convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando, Los Angeles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say that this place has one of the best honest house keeping cleaners., I had left my bag pack not knowing I was going to get stuck in traffic due to and event in the city., I left my bag pack with money and my computer and everything was there when I got back my heart was dropping thinking the worse after it would be my word agains there word thank you Plaza Casino., with you’re great staff always a pleasure staying there it’s like my 10th time and hopefully more in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to everything and the staff is really friendly. Since i arrived until i left they were so nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Aide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias siempre nos dado excelente servicio!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024