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Hotel Fenix

3.0 star property

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Photo gallery for Hotel Fenix

Premium bedding, down comforters, blackout drapes, free WiFi
Exterior
Bunk Beds Standard | Premium bedding, down comforters, blackout drapes, free WiFi
Lobby
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Hospicio Cabanas
    ‪15 min walk‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room

Premium bedding, down comforters, blackout drapes, free WiFi

Superior Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, blackout drapes, free WiFi

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis. | Premium bedding, down comforters, blackout drapes, free WiFi

Standar Double 2 Menores Gratis.

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Doble

Superior Doble | Premium bedding, down comforters, blackout drapes, free WiFi

Superior Doble

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Premium bedding, down comforters, blackout drapes, free WiFi

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, down comforters, blackout drapes, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Street View

Premium bedding, down comforters, blackout drapes, free WiFi

Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Premium bedding, down comforters, blackout drapes, free WiFi

Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
$91 nightly
The price is $91 total
includes taxes & fees
Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG

About this property

Hotel Fenix

3-star hotel in Downtown Guadalajara
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Fenix offers 216 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Guadalajara hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Fenix is a smoke-free property.

Fenix - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fenix

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessibility

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1910
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 250.00 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 250.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Hotel Fenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

PEDRO

The AC was not working had to used a fan.
Stayed 2 nights in Mar 2025

2/10 Terrible

Irene

Traveled with group
Disliked: Property conditions & facilities
The A/C was not working everyday they told me we fixed it already but all the 4days we stayed there it did not work & no hot water, it was disappointing because I checked before reserving it that it what hot water & A/C, we where a group of 6 and the 3 rooms the A/C was not working very disappointing
Stayed 3 nights in Mar 2025

10/10 Excellent

Viridiana

Liked: Property conditions & facilities
Nive
Stayed 1 night in Mar 2025

10/10 Excellent

SALVADOR

Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
We were very close to everything we needed
Stayed 9 nights in Mar 2025

6/10 Okay

Raquel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Todo bien,pero nuestra havitacion no tenia ventana y no me senti muy agusto.
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheri

Liked: Staff & service, property conditions & facilities
Its always a nice hotel to stay
Stayed 11 nights in Jan 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here for years.
Stayed 5 nights in Jan 2025

6/10 Okay

isabel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Alejandro

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Property conditions & facilities
Stayed 14 nights in Dec 2024

4/10 Poor

IMELDA, LAS VEGAS

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water was cold, one day there was no water in our room at all, the towels and blankets were stained. I also saw a coakroach in the bathroom. The elevator broke down in our last day thankfully.
Stayed 6 nights in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Fenix has a convenient location, very nice personal that makes you feel welcome 🤗 all the time
Stayed 4 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera no tenía casi agua y tardaba hasta media hora en que saliera agua caliente
Stayed 7 nights in Dec 2024

2/10 Terrible

billy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Gave wrong room , ac didn’t work, was given another room, but not the one I paid for, the ac again failed, toilet leaked floor flooded and didn’t fix, was a complete mess, only thing good was the location,
Stayed 4 nights in Dec 2024

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Except for the brown water that came out of the hot water in the sink in the bathroom through our entire stay. Unless you used the cold water then it wasn't so brown. Never used the water there for any washing, or rinsing at all which was very inconvenient. No ice or water machine in the entire hotel. And seemed like an inconvenience for the restaurant within the hotel to give you some! Great facility though and views, and restaurant. Would not stay again though! One Guadalajara is way better and right up the street from Fenix.
Stayed 2 nights in Dec 2024

10/10 Excellent

Viridiana

Good
Stayed 1 night in Dec 2024

4/10 Poor

ryan

Disliked: Staff & service
My key cracked and they charged me $250 for a new one to get back in my room. It wasn’t lost. It cracked. This really bothered me considering price paid for 3 nights with them. Disappointed
Stayed 3 nights in Nov 2024

6/10 Okay

greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Alvaro

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Patricia, Mesa

Liked: Cleanliness, staff & service, amenities
Great location. Staff was wonderful. The bathroom really needs updating - really bad condition, leaks, etc. Didnt impact our stay, and was our only negative part of the stay. Overall very hood experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect but cold hotel!!!!

Stayed 1 night in Nov 2024

6/10 Okay

Theresa

Stayed 1 night in Oct 2024