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Hotel Frances

3.0 star property

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Photo gallery for Hotel Frances

Interior
Junior Suite | Individually furnished, desk, laptop workspace
Interior
Balcony
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry
$65
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪2 min walk‬
  • Place, Degollado Theater
    ‪2 min walk‬
  • Place, Avienda Chapultepec
    ‪6 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(23 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually furnished, desk, laptop workspace

Suite

8.0 out of 10
Very good
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Individually furnished, desk, laptop workspace

Junior Suite

7.0 out of 10
Good
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Individually furnished, desk, laptop workspace

Premium Suite

7.4 out of 10
Good
(9 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • 215 sq ft
  • Sleeps 4

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Individually furnished, desk, laptop workspace

Standard Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Individually furnished, desk, laptop workspace

Family Suite

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Suite

Comfort Suite | Individually furnished, desk, laptop workspace

Comfort Suite

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Individually furnished, desk, laptop workspace

Executive Suite

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite | Individually furnished, desk, laptop workspace

Grand Suite

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Elite Suite

Elite Suite | Individually furnished, desk, laptop workspace

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • 193 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • 193 sq ft
  • Sleeps 3

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 4

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About this property

Hotel Frances

3-star hotel in Downtown Guadalajara
A restaurant, 2 bars/lounges, and a refrigerator in a common area are available at this hotel. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a meeting room and limo/town car service.

This Colonial hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and an area shuttle.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Here's a polished and more professional version of your review while keeping your voice and experience intact: --- The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of. One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area. The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks. Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer. Overall, a pleasant and memorable stay with a lot of local flavor.
Stayed 4 nights in Jul 2025

6/10 Okay

Diego

Traveled with family
Liked: Cleanliness, staff & service
The building does have some great historical features but it still was has cozy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bathroom to old smells like sewage in the morning
Stayed 3 nights in Jul 2025

8/10 Good

Martha

Stayed 1 night in Jul 2025

6/10 Okay

Gregorio

Traveled with family
Liked: Room comfort

Extremely dated.

Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando

Stayed 2 nights in Jun 2025

6/10 Okay

Grace

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I had to ask the cleaning staff to service the room the floor was dirty, I lost my first night due to a flight cancellation and upon my arrival to the second night it was humid and floors dirty. In other words no one was there the night before to have cause the floors to be dirty no air was circulating
Stayed 3 nights in Jun 2025

10/10 Excellent

Armando

Stayed 3 nights in Jun 2025

10/10 Excellent

rosalba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo el personal miy amable
Stayed 3 nights in Jun 2025

6/10 Okay

abel

Traveled with family
No me gustò la comodidad del cuarto
Stayed 1 night in May 2025

10/10 Excellent

Leslie, Las Vegas

Stayed 1 night in May 2025

2/10 Terrible

Reynil

Disliked: Cleanliness, property conditions & facilities
Our room was terrible. Water barely work. Black mold and shower sucked
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Amenities
Nice place
Stayed 2 nights in May 2025

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
We had a chitty room on the 3rd floor, unlike the original charming 2nd. and 3rd floor rooms. Both over-priced and well-worn!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated, needs new lobby furniture

I was supposed to stay here on Monday 4-13-25, but it was so chaotic. Also very dated and dirty furniture in lobby, I really didn't want to go and see the room. Seemed dangerous with so many people coming and going with no visible security
Stayed 1 night in Apr 2025

4/10 Poor

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Baňo no sirvia. Servicio.de resepcion pesimo
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Excellent location and very cool hotel built in 1610.
Stayed 1 night in Apr 2025

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Chee

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025