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Hotel Frances

3.0 star property

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Photo gallery for Hotel Frances

Interior
Junior Suite | Individually furnished, desk, laptop workspace
Balcony
Interior
Unclassified image, 5 of 81, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Degollado Theater
    ‪2 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite

Elite Suite | Individually furnished, desk, laptop workspace

Elite Suite

  • 388 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite | Individually furnished, desk, laptop workspace

Junior Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Individually furnished, desk, laptop workspace

Suite

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite | Individually furnished, desk, laptop workspace

Comfort Suite

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Individually furnished, desk, laptop workspace

Standard Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace

Standard Triple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Individually furnished, desk, laptop workspace

Executive Suite

  • 388 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite | Individually furnished, desk, laptop workspace

Grand Suite

  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite | Individually furnished, desk, laptop workspace

Premium Suite

  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Individually furnished, desk, laptop workspace

Family Suite

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace

Triple Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace

Quadruple Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Frances

3-star hotel in Downtown Guadalajara
A restaurant, 2 bars/lounges, and a refrigerator in a common area are available at this hotel. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Frances offers 65 air-conditioned accommodations with complimentary toiletries. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a meeting room and limo/town car service.

This Colonial hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and an area shuttle.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
El Molino Rojo - This family restaurant serves breakfast, brunch, and lunch.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1610
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

KARINA

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Pedro

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

delia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great location

We stay here because of the Great location, but the room is outdated, very small room and the bathroom was extremely tight. If you’re tall your knees would most likely touch the sink, we had to squeeze to shower. Shower needed a good scrub and very low pressure with the hot water. The hot water was actually warm. Since we like the location we most likely be back but will stay in a bigger room
Stayed 4 nights in Feb 2025

10/10 Excellent

Gordon, Salmon Arm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, amenities
Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall
Stayed 1 night in Jan 2025

6/10 Okay

Roberto

Traveled with partner
Strong smells to bathroom deodorant, horrible WiFi connection.
Stayed 2 nights in Jan 2025

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,walking distance to the center Guadalajara
Stayed 2 nights in Jan 2025

4/10 Poor

Abel, Cathedral City

Traveled with group
Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025

4/10 Poor

Maite, Santa Cruz

Disliked: Cleanliness, amenities, property conditions & facilities
There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!!
Stayed 4 nights in Jan 2025

8/10 Good

Jesus Jr

Stayed 1 night in Jan 2025

6/10 Okay

Jose

Stayed 2 nights in Jan 2025

2/10 Terrible

Ralph

Traveled with group
Disliked: Staff & service, property conditions & facilities
Playing on the 'rustic' setting only goes so far crappy internet, lobby light's are out in the morning. Wouldn't recommend.
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Internet often not working
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jessie James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel Frances because of its location and cost.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard, Citrus Heights

Stayed 2 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and we totally enjoyed ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chan, Seattle

Stayed 3 nights in Dec 2024