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Gumont Guadalajara López Mateos - Minerva

3.0 star property

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Photo gallery for Gumont Guadalajara López Mateos - Minerva

Reception
Exterior
Lobby sitting area
Down comforters, pillowtop beds, in-room safe, desk
Shower, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. López Mateos Jardines del Bosque, 613, Guadalajara, JAL, 44520
  • Minerva Roundabout
    ‪13 min walk‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Expo Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Down comforters, pillowtop beds, in-room safe, desk

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room

  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Down comforters, pillowtop beds, in-room safe, desk

Superior Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room

  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Gumont Guadalajara López Mateos - Minerva

3-star Guadalajara hotel close to Minerva Roundabout
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
Gumont Guadalajara López Mateos - Minerva offers 110 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. Pillowtop beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 248 square feet (23 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary covered valet parking is available on site.

Gumont Guadalajara López Mateos - Minerva is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (248 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Gumont
Gumont Guadalajara López Mateos Minerva
Gumont Guadalajara López Mateos - Minerva Hotel
Gumont Guadalajara López Mateos - Minerva Guadalajara
Gumont Guadalajara López Mateos - Minerva Hotel Guadalajara

Gumont Guadalajara López Mateos - Minerva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 972 out of 1368 reviews
Rating 8 - Good. 252 out of 1368 reviews
Rating 6 - Okay. 85 out of 1368 reviews
Rating 4 - Poor. 33 out of 1368 reviews
Rating 2 - Terrible. 26 out of 1368 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2024

6/10 Okay

Stéphane

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean, friendly staff!
Checking in was smooth and quick. Valet gentleman was very friendly and prompt as well as offered dinner recommendations. Location was great for us as we needed to be near the hospital. We would have liked a comfortable chair in the room otherwise the room had plenty of space and was clean. Breakfast was fresh and the servers were super friendly.
Stayed 1 night in Dec 2024

4/10 Poor

Robert

I have stayed at this hotel many times but this time the two rooms we reserved had no hot water for showers in the morning …I phoned down to the front desk and they said they would check the solar panels …well , that really does not do you any good when you have appointments to get to !!! I think the two rooms should be refunded !! I like the hotel but cold showered cod not warrant another reservation !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth A

Liked: Cleanliness, staff & service, property conditions & facilities
The staff 75 percent spoke passable English. The Breakfast which was included had a Buffet. Of hot food as well as cereal 10 out 10. They had free valet parking. I would recommend anyone to stay there.
Stayed 2 nights in Dec 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
The service was great. Breakfast was delicious. The valets were great. The valets recommended some really good places to eat. In some rooms the bathrooms need a little more tlc. Just don’t ask reception what time to leave for the Jose Cuervo Tour. Though they were trying to avoid us from missing our tour. Reception wanted us to leave at 5:30 in the morning, but we asked one of the drivers we used the night before and received more detailed info. Our trip was a success.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Everything was good but except hadnt realized the blanket was dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos Uribe

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2024

6/10 Okay

Cesar

Disliked: Cleanliness
Estancia de 4 días
En general la experiencia no estuvo mal pero si hay varios detalles a mejorar, como la limpieza de los muebles de lobby, y los sillones de las áreas en común. El desayuno debería ser un poco mas variado, el sazón es un poco desabrido.
Stayed 3 nights in Dec 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ramses

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente ubicacion, comodo y muy bueno el desayuno, limpio y buen servicio.
Stayed 1 night in Nov 2024

10/10 Excellent

ADRIAN PONCE, sacramento

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stuff was super nice, having the Valet Parking helps a lot. Definitely recommend to friends and family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel, muy buen servicio e instalaciones y el desayuno es excelente.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
a perfect location for business aroud the city
Stayed 2 nights in Nov 2024

10/10 Excellent

Azalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

4/10 Poor

Valeria A

Business traveler
Disliked: Cleanliness, staff & service, amenities
Fueron pocas las personas amables que atendían en el lobby, el servicio de valet parking fatal, me dejaban esperando hasta por 30 min cuando no había más clientes, me entregaron un carro equivocado y no encontraban mi llave, el cuarto me lo entregaron sucio, estaba tapado el lavamanos y cuando salía el agua olía horrible, el toilet sucio y con cabello, muy mala experiencia
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent breakfast, outstanding service
Stayed 3 nights in Nov 2024

10/10 Excellent

Edith Amparo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen hotel, a buen precio y con personal amable
El hotel estaba muy bien ubicado, contaba con servicio de desayuno tipo buffet, el personal fue amable y nos atendieron en general muy bien.
Stayed 1 night in Nov 2024

8/10 Good

GABRIEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

JUANPABLO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Leonardo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de Maq de hielo
Pedí hielo en el restaurante de 9 piso y me lo negaron. Y lo necesitaba para mis medicamentos de insulina, una persona muy prepotente y grosero .
Stayed 2 nights in Nov 2024

6/10 Okay

Jesús

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punto de Mejora en Alimentos
Estancia bien, el desayuno que ofrece el hotel de muy baja calidad, y muy poco variado creo deben plantearce y más por la zona en la que se encuentra el hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality!
Stayed 4 nights in Oct 2024