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Hotel Media Luna

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Media Luna

Terrace/patio
Terrace/patio
Exterior
Quadruple Room | Individually decorated, individually furnished, blackout drapes
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
36 Calle Juárez Centro, Tlaquepaque, JAL, 45500
  • San Pedro Parish
    4 min walk
  • Ay María
    1 min walk
  • San Jacinto Station
    5 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    25 min drive

Room options

View all photos for Basic Triple Room

Basic Triple Room | Individually decorated, individually furnished, blackout drapes

Basic Triple Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, blackout drapes

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

  • 129 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed OR 1 Double Bed, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Individually decorated, individually furnished, blackout drapes

Quadruple Room

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Media Luna

Hotel in Centro
Concierge services and free WiFi in public areas are available at this smoke-free hotel.
Hotel Media Luna offers 18 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Hotel Media Luna features a terrace and concierge services. Public areas are equipped with complimentary wireless Internet access.

Hotel Media Luna is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1 per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Media Luna.
Hotel Media Luna Hotel
Hotel Media Luna Tlaquepaque
Hotel Media Luna Hotel Tlaquepaque

Hotel Media Luna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 53 reviews" "
Rating 8 - Good. 11 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 6 out of 53 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Blanca

Disliked: Cleanliness, amenities, property conditions & facilities
The place is not clean, there was no hot water. Turning the water on gave me shock every time I told the lady in reception but didn’t really said nothing.
Stayed 2 nights in Jun 2024

6/10 Okay

Roselia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jerome

Traveled with group
Disliked: Amenities, property conditions & facilities
For $145.00 Canadian it was a joke!
Stayed 1 night in Mar 2023

2/10 Terrible

Lawrence

Traveled with partner
Disliked: Amenities, property conditions & facilities
I want to start with, I never leave reviews. However, I feel compelled to after staying at Hotel Media Luna. First, we chose this hotel based on the Expedia rating of 4.1 out of 5. Well, I wouldn't even give them a 2. Second, the rooms are incredibly small. You open the door and the door almost hits the bed. Also, you have to sit sideways on the toilet because the bathroom wall is so close. You almost have to go outside to change your mind. We actually had to move to 3 rooms because of issue that kept popping up. The first room the shower spit at you and no hot water. The second room, the electricity went out on that side of the hotel and they couldn't provide us a time when it would be fixed. The third room was right above the main plaza so sleeping was a problem until around 3am when the partying stopped. Keep in mind, we were the only guests at the hotel for the majority of our stay which was 4 nights. On the last day another couple arrived. To add insult to injury, the housekeeping asked us one of the days if she wanted us to clean the room? Unbelievable.. Needless to say, we will never stay at Hotel Media Luna again and we are warning all our friends and family.
Stayed 4 nights in Feb 2023

6/10 Okay

Roberto

Liked: Cleanliness, staff & service
No me percate de que no tiene elevadores. Las habitaciones estan muy pequeñas. La cercania al Parian esta bastante bien, pero el ruido hasta altas horas de la noche es insoportable. Pequeño, pero acojedor y limpio.
Stayed 1 night in Dec 2022

6/10 Okay

Pris

Traveled with partner
Liked: Cleanliness, staff & service
Perfect location. Although in centro, still quiet. Friendly staff. Rooms can have a little make over. Plus they are really small. For one night it should be fine though.

10/10 Excellent

Jovanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the location of this hotel. Right in the Middle of Tlaquepaque. Staff were wonderful, clean room and comfortable beds. The only thing is that we were right next to the check in desk and it got loud starting at 5am so it made it hard to stay asleep. Other than that, I highly recommend this place.

10/10 Excellent

Annabelle, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Great place to stay next to downtown..
Stayed 1 night in Aug 2022

8/10 Good

Dolores

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it!
It was great! Loved location and comfort. One draw back, no elevator, all rooms on second floor, not cool when you have heavy luggage
Stayed 1 night in Jul 2022

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service
It feels like a great place to stay if you want to socialize with other people and have easy access to everything "el Parian" has to offer. The one thing it lacked for me was full privacy, the door is not sounds proof AT ALL, so, you can hear everything happening outside and they can certainly hear you too. Like I said, if you want to socialize and enjoy a "Home-Like" environment, this is certainly a great place to be.
Stayed 1 night in Jul 2022

10/10 Excellent

Gus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small, but quaint with rustic charm.
Stayed 1 night in Jul 2022

10/10 Excellent

Louis, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfecto. Staff very friendly. I loved our room. Felt safe, room cleaned everyday and bottled water left in room daily. Breakfast fresh fruit and coffee was perfecto for us. Would stay again- no problema.
Stayed 4 nights in May 2022

10/10 Excellent

Maria, Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we had a great time in the area. Thank you!
Stayed 1 night in Apr 2022

2/10 Terrible

Teresa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but awful services and amenities. The breakfast included that is promoted is awful an old taste toast & coffee. The staff has no experience on dealings with guests. They don’t make you feel Welcome. I would only stay one night in the future if need it and only because of the location.
Stayed 5 nights in Feb 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 1 night in Nov 2021

6/10 Okay

Yaxkin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is right in the middle of all the action. I didn’t mind the noise. However the hotel had given away our bigger better room but still charges us for it. The breakfast was a joke- make your own toast. The decoration was nice, and staff friendly but I’m still upset about getting the smaller room.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The noise from the street
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in May 2021

6/10 Okay

Kate, Santa Monica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and they are dog friendly! It is quite a loud neighborhood and finding parking was difficult. We did use the lot across the street which was a little pricey (comparatively) The wifi was inconsistent. If you want to be in the heart of the action this is a good place to stay!
Stayed 1 night in Dec 2020

8/10 Good

Jordan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

aldo, toluca

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Su internet no funciona la puerta del baño no tiene de dónde atorarse no hay cesto de basura en la habitación no dan shampo ni jabon para uno bañarse muy pesimo servicio.
Stayed 1 night in Jun 2020

10/10 Excellent

Alan

Stayed 2 nights in Jun 2020