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Hotel Olá Chapultepec

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Olá Chapultepec

Reception
Business center
Library
Terrace/patio
Family Quadruple Room | Premium bedding, individually decorated, individually furnished

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
  • Avienda Chapultepec
    1 min walk
  • US Consulate General Guadalajara
    6 min walk
  • Applicant Service Center
    12 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    36 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, individually decorated, individually furnished

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, individually decorated, individually furnished

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Double Room

Junior Double Room | Premium bedding, individually decorated, individually furnished

Junior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, individually decorated, individually furnished

Superior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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The price is $52
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$62 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Hotel Olá Chapultepec

Hotel in Zona Minerva
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a library, gift shops/newsstands, and tour/ticket assistance.

Hotel Olá Chapultepec is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Books
  • Library
  • Video library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 500 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara

Hotel Olá Chapultepec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 488 reviews" "
Rating 8 - Good. 82 out of 488 reviews" "
Rating 6 - Okay. 34 out of 488 reviews" "
Rating 4 - Poor. 9 out of 488 reviews" "
Rating 2 - Terrible. 10 out of 488 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diego Alberto

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Raquel

Traveled with family
needs updating
Stayed 1 night in Sep 2024

10/10 Excellent

mitchel c

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offer conveniences that are hard to find elsewhere the price is right. The property is convenient to attractions and provide fine eatery places
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice co-working space
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Efrainn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and will definitely be returning but I do discourage anyone from getting a tour with them as they contract a third party and there is a bit of miscommunication on what you will be getting or doing. Aside from that I did stay at other hotels and this one was the best service and best price.
Stayed 2 nights in Aug 2024

10/10 Excellent

katheryne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

8/10 Good

MARIA ARMINDA MENDOZA

Business traveler
El ruido del bar de arriba el fin de semana no deja descansar si te toca en los pisos de arriba , hay silencio hasta después de las 3am, fuera de eso todo bien
Stayed 4 nights in Aug 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

AMELIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The biggest problem I had was I arrived Thursday and left Sunday morning. The hotel provided a room that’s on the back side of the building and shares space with a club that played loud music all night way into the early morning hours. I didn’t sleep as the music kept me up. I calculate on average I slept 3 hours as I had to get ready early morning to attend the classes I was in the city for. The other big inconvenience was that the room was supposed to be smoke free; there was cigarette smoke filtrating into my room, heavy smoke. I’m not a smoker and I cringe at the smell of cigarette smoke. I couldn’t sleep, I was stuck smelling and breathing cigarette smoke.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo, Las Vegas

Stayed 1 night in Aug 2024

6/10 Okay

Hector

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
El problema es la habitación, ya que olía demasiado a humedad.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien!
Buena ubicación y excelente precio. El estacionamiento y los blancos son una área de oportunidad.
Stayed 1 night in Aug 2024

10/10 Excellent

ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción!
Stayed 9 nights in Aug 2024

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único que no me gustó es que se escucha todo lo de los demás cuartos y nos tocó un cuarto donde el próximo cuarto había muchos jóvenes e hicieron mucho ruido y todo se escucha
Stayed 2 nights in Aug 2024

8/10 Good

sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy amable, cuarto limpio y aseado. Buena ubicacion, restaurantes y bares.
Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Property conditions & facilities
Location was on a very busy and nice location. Lots of places to go eat and local stores.
Stayed 4 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sound Inconvenience
The stay was great speaking about the service, room, and information. I strongly disagree with the sound from the bar in front of the hotel, they must have control of the decibels and hours, definitely was uncomfortable we couldn´t sleep because of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorna, Orangeville

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My husband and I have come into Guadalajara several times a year for many years. This year we discovered a small hotel Hotel Ola Chapultepec. The first three times were amazing. Then came this visit. The Reception was great as usual. They have some of the best trained staff at the front desk that I have ever seen. But during our two day stay we had security problems- unknown people trying to enter our room around midnight, loud guests below us and next to us , traffic noise despite being on the 7 th floor, and the lighting in the hallways flickered or were not on leaving the hallways in complete darkness . Reception responded quickly to our concerns- but I’m left with the feeling that something changed radically in the last few months since we were at the hotel. Even the parking situation was unsettling- when we entered the parking area there were a small group of young men seemingly not employed by the hotel and with no obvious vehicle in the parking lot. But even with these problems I might come back because of the great bilingual and highly trained professional reception staff. They are the superstars of the hotel! Management is lucky to have these remarkable employees.
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandra

Traveled with family
Liked: Room comfort
The hotel is not bad but they can improve
The hotel is not bad but they can improve a lot, the fact of not having their own parking lot is annoying for the guest, we had to always ask them to open or close the parking lot, in addition to checking the conditions of this place, we had a flat tire due to a badly cut structure on the floor and they never told us anything about it, but they were kind to support my spouse to change the tire, from the staff I have no complaint, thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Traveled with family
Bien
Estuvo bastante bien, le faltan detalles para tener una máxima calificación, pero por el precio, es justo.
Stayed 1 night in Jul 2024

10/10 Excellent

Minerva Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el concepto de las habitaciónes 🤗
Stayed 1 night in Jul 2024