A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a library, gift shops/newsstands, and tour/ticket assistance.
Hotel Olá Chapultepec is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free 24-hour offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Things to do
Books
Library
Video library
Family friendly
Grocery/convenience store
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Computer station
Coworking space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 steps to reach entrance
Accessible airport shuttle
Area rugs in public areas
Elevator (31 inch wide door)
Front entrance ramp
Smooth flooring in public areas
Well-lit path to entrance
More
1 building
9 floors
Art Deco architecture
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with premium cable channels
Food and drink
Meal delivery service
More
Air conditioning
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: MXN 500 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara
Hotel Olá Chapultepec Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Todo estuvo perfecto y la atención fue excelente. Tiene muchos lugares q puedes ir caminando y es muy seguro.
Laura
Stayed 3 nights in Dec 2024
8/10 Good
Alia
Dec 5, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs upgrade
Alia
Stayed 2 nights in Nov 2024
6/10 Okay
Patrick James, Tulare
Dec 5, 2024
Liked: Cleanliness, staff & service, amenities
Parking was a hassle and I would have appreciated a little notice about the night club on the top floor so I could have gotten a room on a floor lower than the 8th
The staff was excellent in all ways. We did not care for the stairs at the entrance but a young man came down and took our bags up so we could hold the handrail! Nicely appointed rooms.
We spent such a great time with my family in the hotel.
Elizabeth
Stayed 3 nights in Nov 2024
8/10 Good
Luis
Dec 2, 2024
Luis
Stayed 2 nights in Nov 2024
10/10 Excellent
Alfredo, Las Vegas
Nov 30, 2024
Alfredo
Stayed 1 night in Nov 2024
6/10 Okay
Monica
Nov 29, 2024
Liked: Cleanliness, staff & service
Location is central, service’is very good but they don’t provide parking on location you have to walk across the street go up stairs and then elevator to
Parking very inconvenient. The bed is too firm and there’s a lot of noise on the weekends.