A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a library, gift shops/newsstands, and tour/ticket assistance.
Hotel Olá Chapultepec is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free 24-hour offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Things to do
Books
Library
Video library
Family friendly
Grocery/convenience store
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Computer station
Coworking space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
14 steps to reach entrance
Accessible airport shuttle
Area rugs in public areas
Elevator (31 inch wide door)
Front entrance ramp
Smooth flooring in public areas
Well-lit path to entrance
More
1 building
9 floors
Art Deco architecture
Communal living room
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with premium cable channels
Food and drink
Meal delivery service
More
Air conditioning
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: MXN 500 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara
Hotel Olá Chapultepec Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I have been an instrumentation control engineer for 40 years, working 20 years in Mexico in complex and global companies and 20 years in the United States, including NASA after almost 20 years I returned to the country where I was born and I can gladly say that this hotel for the price is accessible to many and very comfortable, clean, perhaps not quiet because it is In an area that can be called Zona Rosa like in Mexico City, there is a lot to do in that area and I am happy to say and proud that I could return many more times.
Hotel muy bien ubicado, y todo queda a la mano, restaurantes, bares, comida callejera, antros, el hotel esta muy bien remodelado y es muy cómodo, las habitaciones son amplias y las camas y almohadas me gustaron.
La ubicación es excelente, muchos restaurantes y cosas por hacer, el precio es ideal y las instalaciones se ven buenas.
El ruido de los bares es inevitable pero soportable.
Front desk was very accommodating upon my arrival. The host described the property very clearly, answered my questions and the room was very cozy. Comfortable bed, great pillows, clean and great view of Guadalajara. 👍👍👍
This property offer conveniences that are hard to find elsewhere the price is right. The property is convenient to attractions and provide fine eatery places
The hotel was great and will definitely be returning but I do discourage anyone from getting a tour with them as they contract a third party and there is a bit of miscommunication on what you will be getting or doing. Aside from that I did stay at other hotels and this one was the best service and best price.
El ruido del bar de arriba el fin de semana no deja descansar si te toca en los pisos de arriba , hay silencio hasta después de las 3am, fuera de eso todo bien
The biggest problem I had was I arrived Thursday and left Sunday morning. The hotel provided a room that’s on the back side of the building and shares space with a club that played loud music all night way into the early morning hours. I didn’t sleep as the music kept me up. I calculate on average I slept 3 hours as I had to get ready early morning to attend the classes I was in the city for. The other big inconvenience was that the room was supposed to be smoke free; there was cigarette smoke filtrating into my room, heavy smoke. I’m not a smoker and I cringe at the smell of cigarette smoke. I couldn’t sleep, I was stuck smelling and breathing cigarette smoke.