Hotel Olá Chapultepec

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Olá Chapultepec

Reception
Family Quadruple Room | Premium bedding, individually decorated, individually furnished
Business center
Terrace/patio
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
  • Avienda Chapultepec
    ‪1 min walk‬
  • Applicant Service Center
    ‪12 min walk‬
  • Minerva Roundabout
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

About this property

Hotel Olá Chapultepec

Hotel in Zona Minerva
A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a convenience store are onsite. Housekeeping is available on request.
Hotel Olá Chapultepec offers 78 air-conditioned accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a business center, meeting rooms, and coworking spaces. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a library, gift shops/newsstands, and tour/ticket assistance.

Hotel Olá Chapultepec is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Books
  • Library
  • Video library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 500 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara

Hotel Olá Chapultepec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 603 reviews
Rating 8 - Good. 102 out of 603 reviews
Rating 6 - Okay. 40 out of 603 reviews
Rating 4 - Poor. 12 out of 603 reviews
Rating 2 - Terrible. 10 out of 603 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Great area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Río Rico

Liked: Cleanliness, staff & service, property conditions & facilities
There’s going to be some noise on the weekend!
Stayed 4 nights in Dec 2024

10/10 Excellent

Guilgamesh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

CESAR

Stayed 1 night in Dec 2024

10/10 Excellent

ALEXANDRO

Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo perfecto y la atención fue excelente. Tiene muchos lugares q puedes ir caminando y es muy seguro.
Stayed 3 nights in Dec 2024

8/10 Good

Alia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs upgrade
Stayed 2 nights in Nov 2024

6/10 Okay

Patrick James, Tulare

Liked: Cleanliness, staff & service, amenities
Parking was a hassle and I would have appreciated a little notice about the night club on the top floor so I could have gotten a room on a floor lower than the 8th
Stayed 7 nights in Nov 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in all ways. We did not care for the stairs at the entrance but a young man came down and took our bags up so we could hold the handrail! Nicely appointed rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Primera vez visitando Guadalajara y este hotel fue espectacular buen servicio del personal y muy amables.
Stayed 5 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent such a great time with my family in the hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo, Las Vegas

Stayed 1 night in Nov 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Location is central, service’is very good but they don’t provide parking on location you have to walk across the street go up stairs and then elevator to Parking very inconvenient. The bed is too firm and there’s a lot of noise on the weekends.
Stayed 8 nights in Nov 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Very clean rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fermin

Stayed 7 nights in Nov 2024