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Hotel Portonovo Plaza Centro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portonovo Plaza Centro

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets
Reception
32-inch LCD TV with cable channels, TV
Desk, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Plaza de Armas
    9 min walk
  • La Borra del Café Hotel Alcázar
    1 min walk
  • San Juan de Dios Station
    10 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    28 min drive

Room options

View all photos for Superior Doble

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets

Superior Doble

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard With Tv

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Quadruple Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard With Tv

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s)

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includes taxes & fees
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About this property

Hotel Portonovo Plaza Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a 24-hour business center, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Portonovo Plaza Centro offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 150 square feet (14 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking and valet parking are available on site.

Hotel Portonovo Plaza Centro is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 210 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Elias

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024

6/10 Okay

ELIZABETH ENID BERRIOS

Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
Stayed 7 nights in Jun 2024

4/10 Poor

Verónica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fuerte olor a drenaje
Stayed 1 night in May 2024

6/10 Okay

PATRICIA

Stayed 2 nights in May 2024

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024

2/10 Terrible

John Daniel

Stayed 12 nights in Feb 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, I have no complaints.
Stayed 2 nights in May 2024

4/10 Poor

Javier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Emilio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Stayed 1 night in Apr 2024

10/10 Excellent

Yaracet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

V GABRIEL

Stayed 3 nights in Feb 2024

6/10 Okay

Rosa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Stayed 2 nights in Dec 2023

8/10 Good

Roberto

Stayed 3 nights in Dec 2023

8/10 Good

marton

Liked: Amenities
Simple hotel with friendly staff in the city center
Stayed 7 nights in Nov 2023

10/10 Excellent

RICARDO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center. Overall good hotel for the price.
Stayed 3 nights in Nov 2023

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities
near to the subway
Stayed 3 nights in Nov 2023

6/10 Okay

Jaime

Stayed 2 nights in Nov 2023

10/10 Excellent

Eric, Durham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio al cliente
Stayed 1 night in Nov 2023

8/10 Good

Helena, Hopelchen

Nice location
Stayed 1 night in Oct 2023