Hotel Riu Plaza Guadalajara

5.0 star property

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪14 min walk‬
  • Expo Guadalajara
    ‪19 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(78 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(14 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(63 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(11 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

10.0 out of 10
Exceptional
(18 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(128 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(13 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(69 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room Executive

  • Sleeps 3

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3

Quadruple Room Executive

  • Sleeps 3

Room Deluxe

  • Sleeps 2

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Room Deluxe

  • Sleeps 4

Room Deluxe

  • Sleeps 4

Suite Presidential with Street View

  • Sleeps 2

Room Executive with View

  • Sleeps 2

Suite Presidential with Street View

  • Sleeps 2

Room Deluxe

  • Sleeps 4

Room Deluxe

  • Sleeps 2

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4

Room Deluxe

  • Sleeps 2

Quadruple Room Executive

  • Sleeps 3

Suite Premium

  • Sleeps 2

Suite Premium

  • Sleeps 2

Room Executive

  • Sleeps 2

About this property

Hotel Riu Plaza Guadalajara

5-star hotel in Zona Expo
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Hotel Riu Plaza Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge).

Hotel Riu Plaza Guadalajara is a smoke-free property.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2824 out of 3855 reviews
Rating 8 - Good. 600 out of 3855 reviews
Rating 6 - Okay. 207 out of 3855 reviews
Rating 4 - Poor. 101 out of 3855 reviews
Rating 2 - Terrible. 123 out of 3855 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Delia

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is NOT a five star hotel. Upon checking in they lie and upsale for a “top floor suite”, all rooms are exactly the same and the windows are terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 4 nights in Mar 2025

10/10 Excellent

Marilu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, highest building in Guadalajara.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service.
Stayed 3 nights in Apr 2025

6/10 Okay

gilberto, salinas

Liked: Property conditions & facilities
Disliked: Staff & service
Most hotels in this category include breakfast, Riu did not. Though there is a parking garage at the hotel, guests have to pay for parking. I was not well informed about the parking process and fees. What I thought was going to be 90 pesos as the girl who checked me in said, turned out to be 300. She was short and rude at check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar, Fultondale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice properti
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Gilberto

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The experience in the hotel was complicated. One day in the pool completely annoyed, DJ playing music at very unnecessary high volume all day long. I decided to leave after three hours. Too many problems to pay in the property restaurants using the open credit in the front desk. I will not stay in this property ever again
Stayed 5 nights in Apr 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 4 nights in Mar 2025

6/10 Okay

Alma

Liked: Cleanliness
The property is nice but the service is not the best we were expecting more from the rooftop also the beverages are made with artificial lime juice 😕
Stayed 3 nights in Apr 2025

10/10 Excellent

Wilfrido

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful facilities.
Stayed 2 nights in Apr 2025

4/10 Poor

Sergio

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The elevator there is annoying you can be stuck there for over 10min the roof top sucks all the tables are reserved and empty I couldn't get a table because they were all reserved the worst part is they were empty i had one drink and left i wanted to have a chill night there I guess they dont like money the two bed bedrooms are too small just get a king sizeand there is no blankets i was disappointed mattress were old with bed bugs
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jesús

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general our experience was great! The only thing that can be improved to make it excellent is having smart TV’s (with smart features) in the rooms. It’s very disappointing that we were unable to watch any streaming service or do the casting because it’s locked or the TV’s are outdated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Stayed 5 nights in Mar 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Luis Jorge, North Vancouver

Business traveler
Liked: Staff & service, property conditions & facilities
Nice hotel but needs some updatesnspecialybinnthe rooms and bar lobby.. but generally i enjoy thisnhotel everytime i stay there (once every year)
Stayed 3 nights in Mar 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Marisol

Stayed 1 night in Mar 2025

8/10 Good

Edvard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennie, Mendota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Bernard

Stayed 2 nights in Jan 2025