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Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Free minibar items, in-room safe, desk, iron/ironing board
Reception
Front of property
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
$136
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Place, Minerva Roundabout
    ‪14 min walk‬
  • Place, Expo Guadalajara
    ‪19 min walk‬
  • Place, US Consulate General Guadalajara
    ‪3 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 764 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 462 sq ft
  • Sleeps 3

View all photos for Room Executive with View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive with View

  • 409 sq ft
  • Sleeps 2

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 764 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(65 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(13 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(141 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(76 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(83 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(14 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(20 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

View all photos for Suite Presidential with Street View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Plaza Guadalajara

5-star hotel in Zona Expo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Riu Plaza Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Riu Plaza Guadalajara is a smoke-free property.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 90 per night
  • Covered valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2984 out of 4037 reviews
Rating 8 - Good. 609 out of 4037 reviews
Rating 6 - Okay. 211 out of 4037 reviews
Rating 4 - Poor. 105 out of 4037 reviews
Rating 2 - Terrible. 128 out of 4037 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

cezar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying. Great hotel. Nice lobby, but the 360 bar up stairs is the place to be.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! Amazing service ! Amazing food , amazing staff , clean . Amazing entertainment . Can’t wait to come back in the future .
Stayed 1 night in Jul 2025

10/10 Excellent

Elvia, Stockton

Traveled with group
Perfect location. Friendly stuff. Love the entertainment. Food was great
Stayed 1 night in Jul 2025

10/10 Excellent

Elvia, Stockton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel. The stuff was very nice. I would stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

salvador

Stayed 5 nights in Jul 2025

10/10 Excellent

Usvaldo

Liked: Amenities, property conditions & facilities
The hotel is averpriced and a lot of stuff was rude
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , close to airport . Excellent staff and excellent entertainment . Highly recommended . Even the breakfast was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Prudencio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great facilities. Spacious room. Clean and comfortable. Stayed on the 18th floor. Amazing view. Roof top bar was wonderful. Highly recommend this hotel.5 stars.
Stayed 1 night in Jul 2025

4/10 Poor

Alfonso, Bakersfield

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was great, however room service was one of the worse we’ve have ever experience. The first night we ordered food and the pizza was undercooked. We order breakfast for the day we were leaving. By the time the breakfast was delivered it was cold and soggy. Very disappointing food quality and taste. The valet parking was convenient however they charged me for a lost ticket and told me if I found it they would reimburse me however they did not. Although the rook was great, I am not it is worth staying there again since the food is not good at all. We ended up having to leave the hotel to go find food elsewhere after paying the hotels expensive food that was not good at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan, chandler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Stayed 2 nights in May 2025

4/10 Poor

Juan, Coamo

Disliked: Staff & service, property conditions & facilities
Para el costo de habitación el servicio fue pésimo. No hay responsabilidad y todo hay que referirlo al supervisor y el supervisor al gerente. No hay sentido común ni tampoco se siguen las instrucciones de lo que el cliente solicita. Todo el personal está sumamente mal adiestrado y no hay supervisión ya que la supervisión es fatal. No hay seguridad todo el mundo entra y sala del hotel. No hay bienvenida ni atención al llegar y al salir. Estoy decepcionado y no recomiendo el hotel. Espero logren recobrar si alguna vez tuvo el estatus de buen servicio, calidad y seguridad.
Stayed 5 nights in Jul 2025

4/10 Poor

Everardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rojelio, DALTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Stayed on the 37 floor and the view was amazing. The pool was excellent also!
Stayed 2 nights in Jul 2025

10/10 Excellent

Selina

Stayed 1 night in Jul 2025

10/10 Excellent

Moises

Stayed 1 night in Jun 2025

6/10 Okay

Vicente

Traveled with family
Dated
Stayed 1 night in Jun 2025

10/10 Excellent

Olga, Elk Grove

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good entertainment and nice bars. Staff was very accommodating
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riu

Great hotel. location was good, within walking distance to food. Live entertainment at the lobby bar every night. The gym was ok if you want to get a quick workout . There’s a Coffee shop downstairs for quick snacks
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth, STERLING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025