This smoke-free hotel features concierge services, a 24-hour front desk, and a front-desk safe. WiFi in public areas is free.
Hotel Totem Guadalajara offers 32 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Hotel Totem Guadalajara features concierge services and a front-desk safe. Wireless Internet access is complimentary.
Hotel Totem Guadalajara is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Desk
Free local calls
Laptop workspace
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel TOTEM Guadalajara Hotel
Hotel TOTEM Guadalajara Guadalajara
Hotel TOTEM Guadalajara Hotel Guadalajara
Hotel Totem Guadalajara Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 459 out of 679 reviews
10 - Excellent
459
Rating 8 - Good. 147 out of 679 reviews
8 - Good
147
Rating 6 - Okay. 32 out of 679 reviews
6 - Okay
32
Rating 4 - Poor. 17 out of 679 reviews
4 - Poor
17
Rating 2 - Terrible. 24 out of 679 reviews
2 - Terrible
24
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Melisa
Traveled with partner
Dec 4, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was really great and friendly I really enjoyed that but their was a club across the street blasting music until 6-7am sat n Sunday
The ac did not work
NO electronic key
have to leave key when going out.
dirty bathroom mold/ hair
NOISE HOTEL / ROOM you can hear other guests from your room, can't sleep
uncomfortable bed/ pillows, sunken mattress
stained sheets/old torn towels
in general a ONE STAR HOTEL.
Overall it was good. The only disappointment was we were expecting two queen size beds for the family room and we got two doubles. They should make sure to change this and be accurate in the room details.
Jennifer
Stayed 2 nights in Nov 2024
10/10 Excellent
Cynthia
Nov 17, 2024
Liked: Cleanliness, room comfort
Super experience on a frugal budget
The service was great! The rooms are a good bargain as well as clean we were able to get an early check in and the front desk was helpful in helping us get taxis and yours
I stay started out a bit rocky. On the first day when we arrived we were given a very dark room. It had no natural light coming in other than from the inside of the hotel and the ceiling light were very dim. Once we settled in, I asked the front desk concierge why there were no drinking glasses or cups in our room and if I could have two glasses. She said that was not possible. I asked her why... there was a restaurant in the hotel. She again repeated that it was not possible. I have never been in a hotel that did not have at least plastic cups in the room. So I went out and located a store to purchased two drink glasses. I also bought a bottle of wine and a corkscrew. The front desk did not have a wine opener.
It got better the next day. We were relocated to a room on the first level that was spacious and sunny and made a world of difference. The staff redeemed themselves with their friendliness and service. They were extremely helpful and always greeted us with a smile and also fixed our TV which was a huge deal for us. The location is really good. There's hustle and bustle and beautiful squares and lots of restaurants and I would not hesitate to return to Hotel Totem.
I like the place and it’s very close to everything else and I like it very much and my partner like it too.. thanks for your help and the support service
I like it a easy to look around and safe and comfortable walking and I like it because everything was close by so it was just easier to me… I would like to stay at this place…
Lupita, night receptionist is awesome. Morning receptionist, not the friendliest. Only one thing felt odd/different, I was required to leave my room key (traditional key, not a card) at reception every time I went out. Arrived late and left really early and did not have a chance to try their diner.