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Hotel Indigo Guadalajara Expo by IHG

4.5 star property

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Photo gallery for Hotel Indigo Guadalajara Expo by IHG

Restaurant
Bar (on property)
Business center
Minibar, in-room safe, individually decorated, individually furnished
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av.Adolfo Lopez Mateos Sur 1280., Guadalajara, Jalisco, 45040
  • Expo Guadalajara
    ‪14 min walk‬
  • Plaza del Sol
    ‪19 min walk‬
  • Minerva Roundabout
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Room (1 King Bed and 1 Futon)

Minibar, in-room safe, individually decorated, individually furnished

Room (1 King Bed and 1 Futon)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Pet Friendly)

Room amenity

Room, 1 King Bed, Corner (Pet Friendly)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Pet Friendly)

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom (Pet Friendly)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pet Friendly)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds (Pet Friendly)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Pet Friendly)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Double Beds

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds (Pet Friendly)

Minibar, in-room safe, individually decorated, individually furnished

Room, Multiple Beds (Pet Friendly)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Corner

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, individually decorated, individually furnished

Suite

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite (Pet Friendly)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Pet Friendly)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Hotel Indigo Guadalajara Expo by IHG

4.5-star hotel in Zona Expo
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and valet parking. Change of towels is available on request.
Hotel Indigo Guadalajara Expo by IHG offers 162 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2023.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This 4.5-star property offers access to a 24-hour business center, 10 meeting rooms, and coworking spaces. Event facilities measuring 6200 square feet (576 square meters) include a conference center. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This luxury hotel also offers a fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site. A total renovation of this property was completed in March 2023.

Hotel Indigo Guadalajara Expo by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Indigo Guadalajara Expo by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MXN 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 290 to 490 for adults and MXN 145 to 245 for children
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,200 square feet of space)
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1970
  • Communal living room
  • Reception hall
  • Renovated entire property - March 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 to 490 for adults, and MXN 145 to 245 for children
  • Airport shuttle fee: MXN 700 per room
  • Airport shuttle fee per child: MXN 350 (up to 12 years old)
  • Covered valet parking fee: MXN 60 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Guadalajara Expo By Ihg
Indigo Guadalajara Expo an IHG Hotel
Hotel Indigo Guadalajara Expo by IHG Hotel
Hotel Indigo Guadalajara Expo an IHG Hotel
Hotel Indigo Guadalajara Expo by IHG Guadalajara
Hotel Indigo Guadalajara Expo by IHG Hotel Guadalajara

Hotel Indigo Guadalajara Expo by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 253 reviews
Rating 8 - Good. 44 out of 253 reviews
Rating 6 - Okay. 16 out of 253 reviews
Rating 4 - Poor. 8 out of 253 reviews
Rating 2 - Terrible. 6 out of 253 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great hotel, clean and the staff was friendy and attentive. Location was great aswell.
Stayed 3 nights in Feb 2025

10/10 Excellent

Johanna

Stayed 3 nights in Feb 2025

6/10 Okay

Irasema

Disliked: Cleanliness
On my seco d day my room was left unclean after telling them 2 x. Finally my room was clean by the end of the day 8 pm 😬
Stayed 2 nights in Feb 2025

10/10 Excellent

Mauricio

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the location of our room or smell. It smelled like fresh paint.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Jan 2025

6/10 Okay

JUDITH

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Selene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, near many restaurants
Stayed 6 nights in Oct 2024

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and rooftop bar with views! Great central location in Chapalita neighborhood with dining options and walkable. Front desk and concierge staff were very courteous and helpful. Loved the large rooms with a shower and soaking tub! Beds and pillows were very comfy and black out curtains were great. Recommend and hope to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy amable, la comida, excelente, el lugar, muy bonito y limpio 👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Manan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Hernesto

Stayed 1 night in Jan 2025

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Juan Rene

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I expected. Wasnt clean.
Stayed 1 night in Dec 2024

10/10 Excellent

eduardo

Stayed 1 night in Nov 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, this is a great stay option for long weekend getaways, hotel is nicely kept!
Stayed 6 nights in Dec 2024