This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, conference space, and a children's pool are onsite.
Las Pérgolas offers 158 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a children's pool.
Children under 17 years old are not allowed in the swimming pool without adult supervision.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Guadalajara hotel also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2021.
Las Pérgolas is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Las Pérgolas has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 for adults and USD 10 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Children's pool
Pool
Family friendly
Children's pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Conference space
Meeting room
Outdoors
Garden
Terrace
Spa
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Limited room service
More
Air conditioning
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 30 per stay
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 20 per accommodation, per stay
Cash Breakage deposit: USD 16 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
Airport shuttle fee: USD 28 per vehicle (maximum occupancy 4)
Pet deposit: USD 30 per stay
Pet fee: USD 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
Property is also known as
COURTNEY HOTEL Las Pergolas
COURTNEY HOTEL Las Pergolas Guadalajara
COURTNEY Las Pergolas
COURTNEY Las Pergolas Guadalajara
Hotel Las Pergolas Guadalajara
Hotel Las Pergolas
Las Pergolas Guadalajara
Las Pergolas
Las Pérgolas Guadalajara
Las Pérgolas Hotel Guadalajara
Las Pérgolas Hotel
Hotel Las Pérgolas
Las Pérgolas Hotel
Las Pérgolas Guadalajara
Las Pérgolas Hotel Guadalajara
Las Pérgolas Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Había 6 hombres al lado de mi habitació bebiendo, fumando, riendo sin ninguna consideración. Siguieron bebiendo y tirando botellas al piso y yo cansada sin poder dormir. No se me ocurrió marcar a a recepción, pero no puedo entender que no hagan rondines por las noches. Claramente hay un letrero que se impide las visitas por la noche. Es el,peor hotel de GUadalajara. Lástima que me tocó vivirlo.
Nadie me ayudó a bajar mis maletas hasta mi coche y todavía quería la señorita que le llenara una encuesta de satisfacción…qué persona tan ignorante. Uds. escogen ese tipo de personas con primaria trunca verdad? Porque sólo así puedo entender tanta ignorancia.
Front desk was a little rude. You can also hear everything outside your room, everything echos. We couldn’t sleep because there was kids running around and screaming. Luckily we only stayed one night there.
Marissa
Stayed 1 night in Oct 2023
6/10 Okay
Patty
Traveled with family
Sep 28, 2023
Liked: Staff & service
Disliked: Cleanliness
Okay for the price!
The toilet water BROWN. Disgusting. Under the sink, i don’t know what it was but there was some nasty stuff by the pipes. Almost looked like poop but could’ve been some type of glue. Horrible job done.
Patty
Stayed 1 night in Sep 2023
4/10 Poor
Ernesto
Business traveler, Traveled with partner
Aug 14, 2023
Liked: Cleanliness
Disliked: Staff & service
Stay is comfortable although, facilities are quite outdated and even though a safety deposit is given during the check-in, the check-out takes 5-10 minutes despite there is a deposit.
What I did not like is that Expedia mentions the hotel as pet-friendly however, it never states that there is an additional charge for your pet, your pet is not allowed to be walked-in and, you are not allowed to leave your pet alone in the room. On top, there is an additional safety deposit if you bring a pet.
In addition, the on-premise parking is not mentioned to be subject to availability on the page and is limited to 20 parking spots only which is not sufficient to leave your vehicle safe guarded. You need to call the lobby to open the parking lot gate and same as you go out with your car. Very inconvenient.
It was my 2nd stay in this hotel. It feels safe, quiet and clean. At times the people in other rooms were yelling and making noises but that is not the hotel's fault. The food in the cafeteria is acceptable while not the best I had during my trip, but the service is fast and the prices are reasonable. The WiFi worked fine for me, I was able to do a lot of work. I recommend this hotel.