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DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items
Lobby
Exterior
Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items
Dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Plaza de Armas
    2 min walk
  • Guadalajara Cathedral
    3 min walk
  • Degollado Theater
    7 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

View all photos for Room, 2 Twin Beds (Fitness Room)

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Twin Beds (Fitness Room)

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Suite, 1 King Bed, Terrace

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Terrace

Room, 1 Queen Bed, Terrace | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 Queen Bed, Terrace

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 2 Queen Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Junior Suite, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Guadalajara-Centro Historico, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1076)
Holiday Inn Hotel & Suites Guadalajara-Centro Historico, an IHG Hotel

About this property

DoubleTree by Hilton Guadalajara Centro Historico

3.5-star hotel in Downtown Guadalajara
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 172 square feet (16 square meters) include a conference center. This Colonial hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2016.

DoubleTree by Hilton Guadalajara Centro Historico is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 400 for adults and MXN 270 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (172 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 769 out of 1281 reviews" "
Rating 8 - Good. 259 out of 1281 reviews" "
Rating 6 - Okay. 134 out of 1281 reviews" "
Rating 4 - Poor. 57 out of 1281 reviews" "
Rating 2 - Terrible. 62 out of 1281 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rayana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of homeless sleeping outside the entrance of the hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Hugo

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I requested to have the refrigerator turned on since I am a diabetic and needed to keep my insulin cold with out any help from staff. I also made numerous calls about needing the iron and toilet seat fixed due to it moving around when on the john. Over all experience at this property was not wonderful what so ever. I would expect this service and quality from a Motel 6, but not the DoubleTree hotel chain. Never going back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean-Pierre

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great Hotel Staff was deceiving Fixing their own personal people to do transportation for 4 times the regular rate At night not safe to be around that area
Stayed 6 nights in Aug 2024

2/10 Terrible

Diana

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Worst experience I’ve had in a while. Upon my arrival I was told my room was “not available” even though I prepaid. I was then given a room that was smaller and told it was the same value, even though the rates listed at the counter showed a difference over 1,500 pesos. After I took it up with Expedia I was told no one could help me and I would not be refunded. I’m disappointed in Hilton for the BS and Expedia for not fighting to fix this, if not fixing it themselves. The staff disregarded me when I brought up the price difference and told me the rooms were worth the same. Such BS to be looking forward to a nice vacation only the have it start this way. The Valet parking also sucks. There is not clear indication of where to stop for valet. My first go around I missed the cutout and being able to get back was hell with all the one way streets and traffic. Worst experience ever overall. I’ll never stay at that hotel and I will think twice before booking a room through Expedia in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with group
Perfect location to walk and tour. Excellent service.
Stayed 2 nights in Aug 2024

10/10 Excellent

María

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really confortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Saul, Compton

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a great tourist property. There are many things to do that are walking distance. Being in the historical center of Guadalajara made it that easy to catch tours around the city.
Stayed 3 nights in Aug 2024

8/10 Good

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to historic downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a historical landmark that has been preserved and well kept!
Stayed 3 nights in Aug 2024

8/10 Good

Diana, Marshalltown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient close to a lot
Stayed 8 nights in Jun 2024

8/10 Good

Suchismita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason i gave it 4 star because i was under the impression all the rooms come with balcony. The picture showed balcony and when i checked in the staff said its $30 extra per night for balcony view. Staff is friendly and overall the stay was good. Food is great! Enjoyed having dinner at the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad terrace view
I was very surprised and shocked when I paid for the Terrace and city or Cathedral view and the only view I had was of a empty building that looks like it was ready to collapse
Stayed 1 night in Aug 2024

10/10 Excellent

Alba, COMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Eleazar, Fort Worth

Traveled with family
Disliked: Amenities, property conditions & facilities
This property took over NH hotels and did not made any major changes. The building has the same decour throughout. It has old towels, broken ironing boards and old irons. My restroom wasn’t cleaned properly as I found pubic hair behind, and on the toilet. Thera was poop stains and some black residue dripping from under the toilet seat. I make notice to the front desk twice but whoever came to clean missed all the details. I showed the front desk staff a video I took and the whole experience was bad. I can’t believe check the hotel has 5 hours to clean and disinfect as check-in is at 4:00 pm. and check-out is at 11:00 am. Very disappointed and I want my money back
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Very clean and professional staff
Stayed 1 night in Aug 2024

6/10 Okay

aaron s

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime Omar Solis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jorge

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elisia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Dario

Stayed 2 nights in Jul 2024

4/10 Poor

Alfredo

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
What i like abut this place. Convenient to get to different places of Town. What i did not like. room was dirty and water from shower would leak into the rest of the bathroom floor. Asked front desk if we could be transfer to a cleaner room and no leaks. Front desk response was that all rooms were the same. Beds were Full not Queens. Very small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how everything was accessible in and around the building
Stayed 4 nights in Jul 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024