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Hotel Hacienda Tonalmain, Central Nueva

3.0 star property

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Photo gallery for Hotel Hacienda Tonalmain, Central Nueva

Exterior
Standard Room, 2 Double Beds | Down comforters, laptop workspace, soundproofing, free WiFi
Front of property
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services
$56
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Calle Independencia 300, Barrio Nuevo, Tonalá, JAL, 45402
  • Plaza Forum Tlaquepaque
    ‪7 min drive‬
  • Guadalajara Cathedral
    ‪11 min drive‬
  • Expo Guadalajara
    ‪15 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, laptop workspace, soundproofing, free WiFi

Standard Room, 2 Double Beds

  • 96 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Down comforters, laptop workspace, soundproofing, free WiFi

Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Room

Superior Room | Down comforters, laptop workspace, soundproofing, free WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, laptop workspace, soundproofing, free WiFi

Family Quadruple Room

  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bed

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About this property

Hotel Hacienda Tonalmain, Central Nueva

3-star Tonalá hotel with free self parking
A meeting room, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Hotel Hacienda Tonalmain, Central Nueva offers 15 accommodations with complimentary bottled water and complimentary toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Hacienda Tonalmain, Central Nueva features a terrace, a vending machine, and tour/ticket assistance. Wireless Internet access is complimentary. This Tonalá hotel also offers a garden and a front-desk safe. Onsite self parking is complimentary.

Hotel Hacienda Tonalmain, Central Nueva has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Fan
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hacienda Tonalmain
Capital O Hacienda Tonalmain
Hotel Hacienda Tonalmain, Central Nueva Hotel
Hotel Hacienda Tonalmain, Central Nueva Tonalá
Hotel Hacienda Tonalmain, Central Nueva Hotel Tonalá

Hotel Hacienda Tonalmain, Central Nueva Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 10 out of 66 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

yira

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bryant

Stayed 1 night in Nov 2024

8/10 Good

Alejandra

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
I like the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service
They have a remodeled restaurant but it was not in use
Stayed 1 night in Oct 2024

10/10 Excellent

Gaga

Stayed 1 night in Jul 2024

4/10 Poor

Yolanda

Traveled with family
Liked: Staff & service
Disliked: Room comfort

No vayan en tiempo de calor.

No tenía en descripción si había aire acondicionado o no, hubiera preguntado primero. Estaba bien caliente los días que llegue, mi hermano me ayudó a mi y a mi hijo a bajar las maletas del carro de el y subirlas a la habitación, pues salió regañado porque subió (estuvo menos de 10 minutos mientras hablábamos de donde salir a cenar). Entiendo que no deben quedarse más personas pero era super obvio que el solo me ayudó con maletas y estaba por irse con llaves en mano y todo. Una señora vestida normal quería dejar tapete para el baño, lo IVA a agarrar yo y ponerlo yo sola, no, que ella tenía que hacerlo y entrar ella. Muy raro pero no quise discutir. Llegando en la tarde después de cenar, me di cuenta que la ventana estaba atorada abierta y la habitación estaba más caliente que cuando llegamos. No se pudo cerrar ni nada. El ventilador que teníamos solo circulaba aire caliente. No había toallas en el baño. Nadie estaba en la oficina, estaba carrada y apagada. En la mañana ya no pude aguantar por el calor y unos tiroteos cerca, le pregunté a una señora por una toalla, ella quedó asombrada por las condiciones de temperatura en el cuarto y que no había toallas ni jabón ni shampu. Nos bañamos y le dije que yo y mi hijo habíamos rentado otro lugar en mejor área y con aire. Ella se disculpo y fue muy amable. En lugar de arreglar cuarto por cuarto con aire o más ventiladores, ignoran el problema. Hablando con trabajadores de ahí como que la dueña por tacaña ni va arreglando poco a poco.
Stayed 2 nights in May 2024

8/10 Good

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We went while they were still renovating. So not everything was available
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. Would be nice if they had a coffee maker for guest.

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort

Not what we expected

The staff was very helpful and that made up for the hotels Poor condition. Rooms definitely need an update, shower tub was falling apart and the hot water took a long time to come out. Musty smell, perhaps due to the water leaking from around/under tub.
Stayed 2 nights in Aug 2023

8/10 Good

Marleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the structure is hacienda
Stayed 1 night in Aug 2023

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place just no air conditioning
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. Only stayed a night, so there is nothing else to say.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience due to a irresponsible staff. I almost lost my flight due that the security guard overslept and left us all locked out. Between 10 pm and 7:30am there's nobody in charge and the neighborhood around is so unsafe that you are in darger if you're willing to go out. I will never come back to this property ever again.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, this hotel is NOT in Tonala, but in Santa Cruz de las Juertas, a zone outside of and aboujt 115 minute bus ride from Tonalá centro. Second, this is listed as a 4-star hotel, but falls far short of what we have seen for one and two-star hotels..Third this neighborhood is not considered safe or wholesome by residents we spoke to. Fourth, our room did not meet minimum standards of safety and amenities - no soap, unstable floor of bath, leaking bath, no soap, high speed gardener tools used just outside our room at 5 amd t6pm, towles changed only if left on floor per instructions. Also, our room was ransacked and electronic cables and $110 stolen, evidently by someone who had key to room. At 1am, someone knocked at our door and tried to enter our room. We took pictures, reported to Expedia who helped us relocate. We also reported to new owner who said she would look at security films taken in hallway of our room. She never got back nor did she refund money for the six nights paid in advance we did not stay there. Frightening and horrible. Not recommended. We went to a wonderful place in Tonala, even though our trip was cut short.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

2/10 Terrible

Rob, Toronto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight landed at 11 45 , the hotel closes at 11 i got an uber from the airport and they were closed, wasted money on uber and had to find someplace else
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Isaac Jesús

Stayed 1 night in May 2025

10/10 Excellent

Bryan Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio del personal
Stayed 1 night in May 2025

10/10 Excellent

Francisco Jesús

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 1 night in May 2025

2/10 Terrible

ALBERTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No habia luz no recomiendo para nada

No hubo luz en el hotel durante toda la estancia que estuve ahí
Stayed 1 night in May 2025

4/10 Poor

Kassandra Yerem

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin oswaldo

Stayed 1 night in Sep 2024

10/10 Excellent

César Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Solo que el ventilador de la habitación no daba aire
Stayed 1 night in Jul 2024