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Hotel Hacienda Tonalmain

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Tonalmain

Standard Room, 2 Double Beds | Soundproofing, free WiFi
Reception
Reception
Terrace/patio
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Calle Independencia 300, Barrio Nuevo, Tonalá, JAL, 45402
  • Plaza Forum Tlaquepaque
    7 min drive
  • Teatro Diana
    11 min drive
  • Hospicio Cabanas
    11 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    25 min drive

Room options

View all photos for Superior Room

Soundproofing, free WiFi

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Soundproofing, free WiFi

Standard Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Soundproofing, free WiFi

Standard Room, 2 Double Beds

  • 96 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

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includes taxes & fees
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About this property

Hotel Hacienda Tonalmain

3-star Tonalá hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance, and a garden.
Hotel Hacienda Tonalmain offers 15 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tonalá hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Hacienda Tonalmain has designated areas for smoking.

Hotel Hacienda Tonalmain has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2012
  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capital O Hacienda Tonalmain
Hotel Hacienda Tonalmain Hotel
Hotel Hacienda Tonalmain Tonalá
Hotel Hacienda Tonalmain Hotel Tonalá

Hotel Hacienda Tonalmain Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 8 out of 52 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gaga

Stayed 1 night in Jul 2024

4/10 Poor

Yolanda

Traveled with family
Liked: Staff & service
Disliked: Room comfort
No vayan en tiempo de calor.
No tenía en descripción si había aire acondicionado o no, hubiera preguntado primero. Estaba bien caliente los días que llegue, mi hermano me ayudó a mi y a mi hijo a bajar las maletas del carro de el y subirlas a la habitación, pues salió regañado porque subió (estuvo menos de 10 minutos mientras hablábamos de donde salir a cenar). Entiendo que no deben quedarse más personas pero era super obvio que el solo me ayudó con maletas y estaba por irse con llaves en mano y todo. Una señora vestida normal quería dejar tapete para el baño, lo IVA a agarrar yo y ponerlo yo sola, no, que ella tenía que hacerlo y entrar ella. Muy raro pero no quise discutir. Llegando en la tarde después de cenar, me di cuenta que la ventana estaba atorada abierta y la habitación estaba más caliente que cuando llegamos. No se pudo cerrar ni nada. El ventilador que teníamos solo circulaba aire caliente. No había toallas en el baño. Nadie estaba en la oficina, estaba carrada y apagada. En la mañana ya no pude aguantar por el calor y unos tiroteos cerca, le pregunté a una señora por una toalla, ella quedó asombrada por las condiciones de temperatura en el cuarto y que no había toallas ni jabón ni shampu. Nos bañamos y le dije que yo y mi hijo habíamos rentado otro lugar en mejor área y con aire. Ella se disculpo y fue muy amable. En lugar de arreglar cuarto por cuarto con aire o más ventiladores, ignoran el problema. Hablando con trabajadores de ahí como que la dueña por tacaña ni va arreglando poco a poco.
Stayed 2 nights in May 2024

8/10 Good

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We went while they were still renovating. So not everything was available
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. Would be nice if they had a coffee maker for guest.

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Not what we expected
The staff was very helpful and that made up for the hotels Poor condition. Rooms definitely need an update, shower tub was falling apart and the hot water took a long time to come out. Musty smell, perhaps due to the water leaking from around/under tub.
Stayed 2 nights in Aug 2023

8/10 Good

Marleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the structure is hacienda
Stayed 1 night in Aug 2023

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place just no air conditioning
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. Only stayed a night, so there is nothing else to say.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience due to a irresponsible staff. I almost lost my flight due that the security guard overslept and left us all locked out. Between 10 pm and 7:30am there's nobody in charge and the neighborhood around is so unsafe that you are in darger if you're willing to go out. I will never come back to this property ever again.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, this hotel is NOT in Tonala, but in Santa Cruz de las Juertas, a zone outside of and aboujt 115 minute bus ride from Tonalá centro. Second, this is listed as a 4-star hotel, but falls far short of what we have seen for one and two-star hotels..Third this neighborhood is not considered safe or wholesome by residents we spoke to. Fourth, our room did not meet minimum standards of safety and amenities - no soap, unstable floor of bath, leaking bath, no soap, high speed gardener tools used just outside our room at 5 amd t6pm, towles changed only if left on floor per instructions. Also, our room was ransacked and electronic cables and $110 stolen, evidently by someone who had key to room. At 1am, someone knocked at our door and tried to enter our room. We took pictures, reported to Expedia who helped us relocate. We also reported to new owner who said she would look at security films taken in hallway of our room. She never got back nor did she refund money for the six nights paid in advance we did not stay there. Frightening and horrible. Not recommended. We went to a wonderful place in Tonala, even though our trip was cut short.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

2/10 Terrible

Rob, Toronto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight landed at 11 45 , the hotel closes at 11 i got an uber from the airport and they were closed, wasted money on uber and had to find someplace else
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

César Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Solo que el ventilador de la habitación no daba aire
Stayed 1 night in Jul 2024

8/10 Good

Dorian

Stayed 3 nights in Jun 2024

8/10 Good

María Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Rosa

Disliked: Staff & service, amenities, property conditions & facilities
Se debería agregar desayuno y que reparen la coladera de uno de los baños.
Stayed 1 night in Apr 2024

8/10 Good

Fer, Hermosillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Esta muy apartada de lugares para comer
Stayed 1 night in Apr 2024

6/10 Okay

Martín

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia, dos detalles sumamente incómodos
En general muy buen servicio, estancia agradable, solo que hubo dos detalles por los cuales me la pensaría para volverme ha alojar, uno en la mañana cuando necesitaba seguir descansando, el ruido externo era insoportable, deberian restringir o solicitar hablar en silencio o evitar bulla por respeto a los demás inquilinos por lo menos hasta el check out y dos, cuando me bañé, el desagüe estaba tapado, les sugirió dar mantenimiento más seguido para que drene correctamente, es fastidioso a media ducha tener el charco de agua en los pies.
Stayed 1 night in Apr 2024

2/10 Terrible

Marisela

Stayed 1 night in Mar 2024

6/10 Okay

Magdalena

Traveled with partner
Liked: Staff & service
Disliked: Amenities
El baño apesta mucho el drenaje !! La puerta de la habitación muy frágil e insegura.
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Francisco javier

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No deseable
Stayed 1 night in Feb 2024

2/10 Terrible

María

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024