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Presidente InterContinental Guadalajara by IHG

4.0 star property

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Photo gallery for Presidente InterContinental Guadalajara by IHG

Aerial view
Meeting facility
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Avenida Moctezuma 3515, Cd. del Sol, Guadalajara, Zapopan, JAL, 45050
  • Plaza del Sol
    ‪7 min walk‬
  • Galleries Theater
    ‪8 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room

Premium Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (Garden)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Ambassador)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite (Ambassador)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

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About this property

Presidente InterContinental Guadalajara by IHG

4-star hotel in Zona Expo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Presidente InterContinental Guadalajara by IHG offers 423 accommodations with safes and coffee/tea makers. 49-cm LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Presidente InterContinental Guadalajara by IHG features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Presidente InterContinental Guadalajara by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Presidente InterContinental Guadalajara by IHG has 2 restaurants serving breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 80 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 479 for adults and MXN 240 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 479 for adults and MXN 240 for children
  • Self parking fee: MXN 80 per night
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guadalajara InterContinental
InterContinental Guadalajara
InterContinental Guadalajara Presidente
InterContinental Presidente Guadalajara
Presidente Guadalajara
Presidente Guadalajara InterContinental
Presidente InterContinental Guadalajara
Presidente InterContinental Hotel Guadalajara
Presidente Intercontinental Guadalajara Hotel Guadalajara
Presidente InterContinental Guadalajara Hotel

Presidente InterContinental Guadalajara by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1009 reviews
Rating 8 - Good. 199 out of 1009 reviews
Rating 6 - Okay. 82 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Coralis, Coral Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent se
Stayed 1 night in Oct 2024

10/10 Excellent

Yair

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and great service with bell hop and valet service . Room was clean and very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Genesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Guadalajara
Stayed 5 nights in Oct 2024

8/10 Good

Fernando

Business traveler, Traveled with partner
Como siempre nos tratan muy bien
Stayed 1 night in Oct 2024

6/10 Okay

C W

Business traveler
Liked: Staff & service
Disliked: Cleanliness
For an Intercontinental, this was a disappointment
This was a 2 night stay while in GDL on business. I've stayed at Intercontinental hotels before and always been impressed. This visit was a bit of a letdown. The room cleanliness was below average. Carpet in the room and hallway was un-vacuumed and should have been steam cleaned long ago. Upon check in, several items were missing (bottles of water, cups for the bathroom, face towels) and the wifi was about 50% on/off. The guest services lady was very quick to send replacements when I called. However, this is basic stuff and should not happen in a high end hotel. Otherwise the staff were very courteous and helpful. Overall, it's a nice property but management needs to pay more attention.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 2 nights in Sep 2024

8/10 Good

elizabeth odette

Liked: Cleanliness, staff & service, property conditions & facilities
All nice!
Stayed 1 night in Oct 2024

2/10 Terrible

Carolina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I do not know about the other rooms, but ours was suprisingly small. We booked quick and asap without thinking due to last minute wedding attendance. The room door had food stain drop on it. The iron would not heat enough to iron any clothing even at the highest setting. There is no microwave. If you would like for room service to heat your food, you will be promptly denied. The water ran hot for at most one minute, then back to luke cold water.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and outdated. It doesnt feel clean and maintained. The lock on my door was broken (like someone attacked it with a screwdriver) and i couldn't deadbolt my door. There was barely a window which made it extremely dark and dreary in the room. The window was in a corner about 36" wide and looked out between 2 concrete walls - so there was no sun and hardly a view. The lobby bar was extremely loud and since the center of the hotel is completely open - you can hear the party all night long even on the 17th floor. The hotel staff were very nice and helpful during my stay. The best thing about about my room was the shower which was fantastic, but there was no ventilation so it was always humid after.
Stayed 5 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Juan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emmanuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man everything was perfect !
Stayed 8 nights in Jul 2024

10/10 Excellent

Lucas, Bogotá

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. And the upgrade was incredible
Stayed 2 nights in Aug 2024

8/10 Good

Greico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in good condition the rooms are clean they are very friendly
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 3 nights in Jul 2024

10/10 Excellent

Rasmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
We were upgraded for free and the staff was so nice and helpful. The hotel was great!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Everything was great Enjoyed the stay!
Stayed 3 nights in Jul 2024

6/10 Okay

Andres

Liked: Cleanliness
Disliked: Property conditions & facilities
Escalator was down the whole time
Stayed 4 nights in Jul 2024

8/10 Good

TM, Guadalajara

The Hotel Rooms seriously need Renovations and Repairs. The Housekeeping and Room Service are too slow in the overall Customers Service requests. They all need to be properly Re-trained again. Besides all that, I was very Comfortable during my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Buen servicio, muy amables, mi estancia fue placentera
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

Elias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Jul 2024

6/10 Okay

Jose

Stayed 4 nights in Jul 2024