Presidente InterContinental Guadalajara, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Presidente InterContinental Guadalajara, an IHG Hotel

Outdoor pool, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily buffet breakfast (MXN 459 per person)
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
Avenida Moctezuma 3515, Cd. del Sol, Guadalajara, Zapopan, JAL, 45050
  • Plaza del Sol
    7 min walk
  • Galleries Theater
    8 min walk
  • Expo Guadalajara
    2 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    34 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Classic Room

  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, City View (Garden)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Ambassador)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Presidente InterContinental Guadalajara, an IHG Hotel

4-star hotel in Zona Expo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Presidente InterContinental Guadalajara, an IHG Hotel offers 423 accommodations with safes and coffee/tea makers. 49-cm LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Presidente InterContinental Guadalajara, an IHG Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Presidente InterContinental Guadalajara, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Presidente InterContinental Guadalajara, an IHG Hotel has 2 restaurants serving breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 459 for adults and MXN 230 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 459 for adults and MXN 230 for children
  • Self parking fee: MXN 70 per night
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guadalajara InterContinental
InterContinental Guadalajara
InterContinental Guadalajara Presidente
InterContinental Presidente Guadalajara
Presidente Guadalajara
Presidente Guadalajara InterContinental
Presidente InterContinental Guadalajara
Presidente InterContinental Hotel Guadalajara
Presidente Intercontinental Guadalajara Hotel Guadalajara
Presidente InterContinental Guadalajara Hotel
Presidente InterContinental Guadalajara
Presidente InterContinental Guadalajara an IHG Hotel
Presidente InterContinental Guadalajara, an IHG Hotel Hotel

Presidente InterContinental Guadalajara, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man everything was perfect !
Stayed 8 nights in Jul 2024

10/10 Excellent

Lucas, Bogotá

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. And the upgrade was incredible
Stayed 2 nights in Aug 2024

8/10 Good

Greico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in good condition the rooms are clean they are very friendly
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 3 nights in Jul 2024

10/10 Excellent

Rasmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
We were upgraded for free and the staff was so nice and helpful. The hotel was great!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Everything was great Enjoyed the stay!
Stayed 3 nights in Jul 2024

6/10 Okay

Andres

Liked: Cleanliness
Disliked: Property conditions & facilities
Escalator was down the whole time
Stayed 4 nights in Jul 2024

8/10 Good

TM, Guadalajara

The Hotel Rooms seriously need Renovations and Repairs. The Housekeeping and Room Service are too slow in the overall Customers Service requests. They all need to be properly Re-trained again. Besides all that, I was very Comfortable during my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Buen servicio, muy amables, mi estancia fue placentera
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

Elias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Jul 2024

6/10 Okay

Jose

Stayed 4 nights in Jul 2024

6/10 Okay

Mirian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I disliked that I had to be moved to another room because the TV and Lock Box were not working. The day after my room was not cleaned. i had to go to front desk to tell them to clean it. Next day, same thing. The room was not cleaned by 4pm. I told them about it and told them I wanted to lay down besides it was late for it to have been cleaned already. The iron wasn’t working. I had to tell front desk. The first two days there was a lot of noise of large groups staying there. Couldn’t rest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service, super clean, great location
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great breakfast buffet, and we enjoyed the pool. It's across the street from a shopping plaza, I'm told it was the first of its kind in Mexico as well as down to South America. A/C in the room was poor, technician could not resolve.
Stayed 5 nights in Jun 2024

6/10 Okay

Veronica

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the InterContinental breakfast club were phenomenal
Stayed 10 nights in Jun 2024

8/10 Good

David

Stayed 2 nights in Jun 2024

2/10 Terrible

Michael

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To have the air condition shut down during the day was a huge inconvenience and something that should have been shared before we arrived. Then the shower leaked in one of our rooms. This was not a good stay & we left for another hotel room on our final night in Guadalajara!
Stayed 2 nights in Jun 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is great. Love the extra safety feature due to club level door. Did not like that AC broke down, check in staff needed to be a bit more friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean property
Stayed 3 nights in Mar 2024

2/10 Terrible

Juan Didier

Traveled with family
We never got to check in to this hotel. When we arrive we were told that the air conditioning was nit working so they put us at a diferent hotel that was not equal to the Intercontinental Hotel.
Stayed 4 nights in Jun 2024