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Hotel Riu Plaza Guadalajara

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Front of property
Rooftop terrace
Rooftop terrace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Glorieta Chapalita
    ‪12 min walk‬
  • Minerva Roundabout
    ‪15 min walk‬
  • La Gran Plaza Fashion Mall
    ‪19 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.6 out of 10
Exceptional
(69 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(12 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(59 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(10 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.2 out of 10
Wonderful
(19 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(21 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

10.0 out of 10
Exceptional
(18 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(117 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(2 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(6 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(13 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(65 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Presidential With Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Executive With View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Suite Presidential With Street View

Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Building design

Hard Rock Hotel Guadalajara

Pool
Spa
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (1801)
The price is $162
per night
$195 total
includes taxes & fees
Feb 2 - Feb 3
Hard Rock Hotel Guadalajara

About this property

Hotel Riu Plaza Guadalajara

5-star hotel in Zona Expo
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Hotel Riu Plaza Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge).

Hotel Riu Plaza Guadalajara is a smoke-free property.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2686 out of 3708 reviews" "
Rating 8 - Good. 593 out of 3708 reviews" "
Rating 6 - Okay. 209 out of 3708 reviews" "
Rating 4 - Poor. 98 out of 3708 reviews" "
Rating 2 - Terrible. 122 out of 3708 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Itzel Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2024

10/10 Excellent

Gloria Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Fast check in and check out. Helpfull personel. Room is clean and comfortable. Breakfast is very good and complete! 360 roof top is amazing...loved the views! Totally recomended!
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintain...
Stayed 2 nights in Oct 2024

10/10 Excellent

Aida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hopeful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose A Martinez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service front desk, and all staff , and amazing PH lounge!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Chula Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend for stay in Guadalajara… good experience, centrally located; however, limited dinning options at walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosa Linda, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was smooth and we were able to check in early since we arrived from California at 8am. The Pool bartenders were excellent and took care of us. The hairdresser was amazing and took us in without an appointment and was very polite and professional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very nice
Stayed 4 nights in Oct 2024

8/10 Good

Armida, Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Victor

Traveled with family
Disliked: Room comfort
Not so good at check in
Stayed 1 night in Oct 2024

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Monear

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very rude. Bully tactics forcing people who are guests and have friends who came to visit to leave the property. Then looking guests out of their room on purpose for over 4 hours
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice surprise, very clean, staff very friendly. I will be staying there again the next time I am in Guadalajara.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo, Pico Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
This property was central easy access to any location you would like to visit, super friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10 of the 10 Pool needs a renovation , maybe a hot tub and some plants around, but still good
Stayed 7 nights in Oct 2024

10/10 Excellent

Octavio, Perris

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El check in online aceleró mucho nuestro proceso de llegada, el staff siempre amable y servicial; el estacionamiento es con precio justo. Definitivamente volveremos. Gracias!
Stayed 1 night in Sep 2024

10/10 Excellent

renato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome roof patio
Very nice. Could have some extra gym equipment for pour body and legs
Stayed 3 nights in Oct 2024

2/10 Terrible

Heemin

Stayed 1 night in Oct 2024

2/10 Terrible

Heemin

Stayed 1 night in Oct 2024