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Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Property preview
Terrace/patio
Reception
Free minibar items, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
$136
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Place, Glorieta Chapalita
    ‪12 min walk‬
  • Place, Minerva Roundabout
    ‪14 min walk‬
  • Place, Expo Guadalajara
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 764 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 376 sq ft
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 462 sq ft
  • Sleeps 3

View all photos for Room Executive with View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive with View

  • 409 sq ft
  • Sleeps 2

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 462 sq ft
  • Sleeps 3

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 764 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 376 sq ft
  • Sleeps 2

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • 409 sq ft
  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(65 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(13 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(143 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(76 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(85 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(11 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.2 out of 10
Wonderful
(15 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(20 reviews)
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

View all photos for Suite Presidential with Street View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite Presidential with Street View

  • 1302 sq ft
  • Sleeps 2

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Plaza Guadalajara

5-star hotel in Zona Expo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Riu Plaza Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Riu Plaza Guadalajara is a smoke-free property.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: MXN 90 per night
  • Covered valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Reviews

Hotel Riu Plaza Guadalajara Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 3034 out of 4083 reviews
Rating 8 - Good. 607 out of 4083 reviews
Rating 6 - Okay. 208 out of 4083 reviews
Rating 4 - Poor. 107 out of 4083 reviews
Rating 2 - Terrible. 127 out of 4083 reviews

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto y muy cómodo.
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo que hubo una falsa alarma a las 3 am que nos hizo dudar de abandonar la habitación
Stayed 1 night in Aug 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly thought, witch was the problem, it was a highly rated hotel. It turned out to be a little disappointing. I didn't get free wifi, to stay on higher floors there was an additional fee., and no USB port to charge my phone. Whats up with no laundry work on a Sunday? I totally understand the business situation, but don't take us for dummies. Covid 19 era is over... On a good note, I had a good night sleep every night.
Stayed 3 nights in Aug 2025

4/10 Poor

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception Staff is not customer oriented. We asked for help with details in or room, and the clerk, Christina, invited us to leave the facility as there were other customers willing to occupy the premises. Sarcasm to customers is not something we appreciate and value.
Stayed 2 nights in Aug 2025

10/10 Excellent

KARINA YADIRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Druary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is phenomenal
Stayed 3 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

10/10 Excellent

Ilya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Maaisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant. The room was great, the breakfast was authentic. The food and wine at the Chardonnay restaurant was good. Loved the bar staff and salsa dancing lessons on Friday night. Very convenient and central location. The roof top was fun. Good place to stay for José Cuervo Express Train.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio Herrera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 4 nights in Jul 2025

10/10 Excellent

dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people and great breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Rolando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hugo

Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Soliis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria de Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place 😃
Stayed 2 nights in Jun 2025

10/10 Excellent

Noé

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Traveled with group, Traveled with family
Disliked: Amenities
This is just not a 5 stars. They will charge even for ice and w by en youssay please sign all bogus
Stayed 2 nights in Aug 2025

10/10 Excellent

diego

Stayed 5 nights in Aug 2025