Hotel Riu Plaza Guadalajara

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Front of property
Reception
Terrace/patio
Free minibar items, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪14 min walk‬
  • Expo Guadalajara
    ‪19 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

Family Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 391 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(78 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(13 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(62 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(11 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(23 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Twin Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

10.0 out of 10
Exceptional
(18 reviews)
  • 747 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

8.8 out of 10
Excellent
(3 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 2598 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds (MX)

9.6 out of 10
Exceptional
(13 reviews)
  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (MX)

9.4 out of 10
Exceptional
(68 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room Executive

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 King Bed(s)

Room Executive With View

  • Sleeps 2
  • 2 Full Bed(s)

Suite Presidential With Street View

  • Sleeps 2
  • 1 Queen Bed(s)

Room Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Room Deluxe

  • Sleeps 2
  • 2 Full Bed(s)

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Executive

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Suite Premium

  • Sleeps 2
  • 1 King Bed(s)

Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

About this property

Hotel Riu Plaza Guadalajara

5-star hotel in Zona Expo
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Hotel Riu Plaza Guadalajara features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge).

Hotel Riu Plaza Guadalajara is a smoke-free property.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2806 out of 3837 reviews
Rating 8 - Good. 602 out of 3837 reviews
Rating 6 - Okay. 207 out of 3837 reviews
Rating 4 - Poor. 99 out of 3837 reviews
Rating 2 - Terrible. 123 out of 3837 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2025

10/10 Excellent

Anabel, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, definitely coming back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Supper
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome great atmosphere for both families and adults. Just relax.
Stayed 3 nights in Mar 2025

10/10 Excellent

cain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, amenities, and property were all great. All exactly what you’d expect for a semi high end hotel. The only negative to the stay was the bed. My wife and I stayed in a suite. The bed was very uncomfortable. Could feel the springs in the mattress. My main use for a hotel is somewhere to sleep and that was difficult due to the mattress.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 3 nights in Mar 2025

2/10 Terrible

Ana

Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Close to many amenities. Staff were very helpful and many were english speaking for usthat struggled with spanish!
Stayed 7 nights in Mar 2025

8/10 Good

GUILLERMO

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. Very clean and the views from the rooftop bar were great
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 3rd stay; its a beautiful hotel; staff is friendly, helpful and professional. We will def stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Isaias J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thr staff was super friendly and suoer helpful rooms super comfortable and quiet amazing I highly recommend this place
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintain
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tami

Traveled with partner
Disliked: Amenities
The rooftop was nice but rooms were like the Holiday Inn.
Stayed 2 nights in Mar 2025

10/10 Excellent

jesus, harbor city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

vidal

Our stay was great the only thing is you guys need to work on your bar the mix drinks are not good specialty the mojito and margaritas need a lot improvement. Vidal
Stayed 4 nights in Mar 2025