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Memora Hotel & Villas Chapala

3.5 star property

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Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Luxury Villa | Private kitchen | Espresso maker, cookware/dishes/utensils
Property grounds
Restaurant
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • 24/7 front desk
$97
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Place, Chapala Malecon
    ‪5 min drive‬
  • Place, Chula Vista Country Club
    ‪10 min drive‬
  • Place, Ajijic Malecón
    ‪13 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, Non Smoking

1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Junior Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Luxury Villa

Luxury Villa | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

Luxury Villa | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Villa

Luxury Villa | 1 bedroom, free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Hotel Real de Chapala
  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, 1,009 reviews
Hotel Real de Chapala

About this property

Memora Hotel & Villas Chapala

3.5-star Chapala hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities.
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations with espresso makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Memora Hotel & Villas Chapala features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Chapala hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Memora Hotel & Villas Chapala is a smoke-free property.

A complimentary manager's reception is offered each day.
VISTA HERMOSA - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Reviews

Memora Hotel & Villas Chapala Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 731 reviews
Rating 8 - Good. 177 out of 731 reviews
Rating 6 - Okay. 80 out of 731 reviews
Rating 4 - Poor. 26 out of 731 reviews
Rating 2 - Terrible. 18 out of 731 reviews

Reviews

6/10 Okay

Jose

Business traveler

I’

Even though the hotel looks good for outside, but there’s quite a few things that they can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Maite

Traveled with family
They just need to check all the room and their amenities before giving you the room , had issues with the shower head and couldn’t use when needed. Definitely not convenient, and it’s not as close to the city as it says it is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magda G.

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The guest shower did not drain. They provided no kitchen towel, or paper towels, no dish soap. No blow dryer. One Tv in the master bedroom, none in the living room. One cup of coffee, anything over 1 cup needed to be purchased for $3 ea. Pillows and bed were over firm. The guest bed was situated to where you couldn't open the drawers, making the furniture unuseable. Hot water was only available afternoon and in the evening. Ambiance was very stark, and empty. Not a very inviting villa. I was quite disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Maritza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Limpio y excelente vista
Stayed 1 night in Jun 2025

10/10 Excellent

Lundyn

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The atmosphere was relaxing, and everything was well taken care of. The pools were beautiful—clean, refreshing, and a great place to unwind. The staff were incredibly attentive and kind, always making sure guests felt comfortable and taken care of. It really made a difference in the overall experience. The hotel itself was very clean and well-maintained, which I truly appreciated. You can tell they put a lot of effort into keeping everything in great shape. Overall, I had a fantastic time and would definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

FELIPE

Stayed 2 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Property conditions & facilities, room comfort

Very nice

Ir esa very nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Maribel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel is delicious, only issue is that I couldn’t download the menu and when I walked over to reception, the receptionist wasn’t much help, in spite of my Spanish being perfect. The WiFi was glitchy and slow. However, I was able to place a pool service order directly with the restaurant and everything after was perfect. The waiters and employees were very friendly and helpful. My children loved the pool and arrachera nachos that were absolutely delicious. Will definitely stay at Memora again
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Traveled with family and small children
The beds were small and uncomfortable bit overal everything else was ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa I stayed in was clean and had all I needed and lots of extra room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

BENJAMIN, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not busy during week except on weekends. Heated pool very much appreciated. Pool side furniture not comfortable. Not close to shops so a car is required and it’s located very close to busy and noisy highway.
Stayed 14 nights in Mar 2025

6/10 Okay

Alberto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Was a pleasant stay
Stayed 6 nights in Mar 2025

8/10 Good

Kari

Liked: Staff & service
This is an average property and offers dining opti
Stayed 1 night in Mar 2025

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to connect to wifi. The staff gave as excuse that the hotel was full. They were not helpful and they could have been nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Maira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, only thing you can’t have outside food and inside food is pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Stayed 4 nights in Feb 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard as a rock. The food was awful. The service from the restaraunt was the worst I have ever seen. There was no wifi. I checked out as soon as possible. The hotel said they would refund my money immediately. It took two weeks to get a refund. Worst hotel I have ever stayed in.
Stayed 14 nights in Feb 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location.

We stayed in one of the villas. The parking was pretty tight. Being built on the side of the mountain can be tough! Had an issue with the water quality but management was very responsive to any issues. Had a kitchen but the cooking equipment was very limited was the only real issue. No corkscrew! The view from the restaurant is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Business traveler
Liked: Staff & service, amenities
Great service
Stayed 3 nights in Feb 2025