A rooftop terrace, a microwave in a common area, and a refrigerator in a common area are available at this hostel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
The Roof Backpackers Hostel offers 5 accommodations with hair dryers and ceiling fans. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and microwaves are provided. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Roof Backpackers Hostel features a rooftop terrace, barbecue grills, and an arcade/game room. 2 meeting rooms are available. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hostel also offers multilingual staff, tour/ticket assistance, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).
The Roof Backpackers Hostel has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Covered self parking on site (MXN 160 per night)
Limited onsite parking (max 1 space per unit)
Onsite parking options include a garage
Things to do
Arcade/game room
TV in common areas
Family friendly
Arcade/game room
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Computer station
Outdoors
Barbecue grill
Firepit
Garden
Outdoor furniture
Picnic area
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
More
1 building
2 floors
At least 80% lighting from LEDs
Colonial architecture
Communal living room
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Hair dryer
Toilet paper
Food and drink
Blender
Cookware, dishware, and utensils
Microwave
Refrigerator
Toaster
More
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: MXN 50 for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property charges a fee for luggage storage after check-out.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 100 per person, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 250 per vehicle (maximum occupancy 3)
Covered self parking fee: MXN 160 per night
Late check-in fee: MXN 50 for check-in between 10:00 PM and 8:00 AM
Towels fee: MXN 10.0 per person, per night (or guests may bring their own)
Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Onsite parties or group events are strictly prohibited
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Roof Backpackers Hostel Guadalajara
Roof Backpackers Hostel
Roof Backpackers Guadalajara
Roof Backpackers
The Roof Backpackers Hostel Guadalajara
The Roof Backpackers Hostel Hostel/Backpacker accommodation
The Roof Backpackers Hostel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
PRO: Although there was only one person who was able to speak English fluently, the staff was very friendly and welcoming. They did housekeeping of my room 1 of the 3 nights there, so that was great.
Room has a fan that will keep you cool enough. The share area has a bunch of local recommendations you can rely on.
CON: Ok bathroom and shower.
It's barely a breakfast - I would not rely on it. Milk, juice and some cereal-looking thing.
Bed had fleas or bed bugs.... got bitten all over my legs... very uncomfortable there.
Wifi was slow at best - not connecting most of the time.
Stayed in a shared dorm room and there were many options for the bunk beds. I had a queen sized bed to myself. The place has a funny multi levelled lay out but it is in line with the interesting place. Great location to musume and shops.
We stayed here for 6 nights in the end. It is very well situated in Guadalajara with the Central Historico and other attractions nearby. Some reviews have said that the street feels unsafe but we didn't feel that.
The double room was good with a comfy bed and hot water in the shower (most of the time). Reception staff were helpful with suggestions and called us a cab to the airport.
It said there was free breakfast but we didn't witness this happening and no one mentioned it on check in, we didn't ask as we were happy eating the incredible local food. It also says that there is housekeeping daily but our room only got cleaned once.
It didn't really feel like a backpacker place as no one seemed very sociable and on the last night the place was full of children who arrived at 10pm, were super loud until after 11 and then again from 6am!
We were happy with everything overall, particularly as it was such a good price. If you are a budget traveler looking for somewhere to rest your head whilst enjoying the splendour of Guadalajara i wouldn't hesitate to recommend.
Let me start by saying I've traveled a lot and been in many hostels before, so I know that a hostel isn't supposed to be super clean or comfortable. Given that, this was one of the worst, if not the worst experience in a hostel. There was usually no one in reception, the bathrooms and common areas were dirty and a mess, the bed was super uncomfortable ( I could feel all the springs ). If there happened to be someone in reception, they weren't very helpful or knowledgeable. They say they provide breakfast, but they really don't ( only the first day there was a tiny bowl with cereal and some milk, juice).
Positives: they allowed me to check in at 7 am when I arrived, internet is relatively good, and there is hot water for shower ( although the water doesn't go down the drain creating a big puddle).
Overall disappointed with this experience.
Over all good friendly staff close to shopping center ... .
Alex
6/10 Okay
Verified traveler
Jun 26, 2016
Disliked: Staff & service
Good enough
We had a good stay here. Brilliant location near the old bus station and centre of town and a good price. All the beds are also double beds. This being said the floor was always dirty (I had to give up washing my feet) and the kitchen was a bit of a tip with dirty dishes everywhere. It took us a few days to figure out who worked in the hostel as often no one was around so it made it hard to ask for tips although they do have information on the walls. One day a guy arrived, we let him in and tried to find someone to check him in, no luck. Went out for dinner and 3 hours later he was still waiting so I tried to find someone and finally he had a bed. Another problem we had was after 2 days in a room the manager kindly asked us to move as a 'family' was coming and needed a private room. He was nice so we obliged even though packing and unpacking was a pig. We were not angry or bitter about this until two things happened... 1. Another lady who worked there very abruptly told us to move our stuff now and just had an awful manner about her, she should not be working with people at all and 2. When this so called 'family' turned up it happened to just be 2 sets of backpackers??? Don't know what happened there but they should really sort their organisational skills out so that they don't have to move guests around.
Overall however we did have a good enough stay here for the price we paid just don't expect much - the breakfast is also not worth mentioning.
Positivo: Los chicos de servicio son muy atentos. Excelemtes ellos. Buena ubicación respecto a rutas de buses.
Negativo/para que mejoren: en cocina vasos y platos plásticos, esto tiende a ser menos higienico que otros materiales como vidrio o loza. Redes de internet deficientes. Cobran adicional por algunas cosas como toallas (en otros hostales donde me cobraron más barato por noche, nunca me cobrarin por cosas así)
R
Stayed 1 night in Nov 2019
10/10 Excellent
Jaime, cdmx
Jul 8, 2019
Liked: Cleanliness, staff & service
El personal que atiende fue muy cordial y eficaz. Siempre me atendieron de formal cordial y me ibducaron toda la información que requeri