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The Westin Guadalajara

4.5 star property

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Photo gallery for The Westin Guadalajara

Lobby
Exterior
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Avenida de Las Rosas 2911, Guadalajara, JAL, 44530
  • Expo Guadalajara
    ‪1 min walk‬
  • Plaza del Sol
    ‪2 min drive‬
  • Minerva Roundabout
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | City view

Junior Suite, 1 Bedroom

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | City view

Presidential Suite, 2 Bedrooms, City View

  • 1937 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

City view

Premium Room, 2 Double Beds

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

City view

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

City view

Deluxe Room, 2 Double Beds, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Guadalajara

4.5-star Guadalajara hotel, connected to the convention center in Zona Expo
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a coffee shop/cafe, WiFi in public areas, and valet parking. Housekeeping is available on request.
The Westin Guadalajara offers 221 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 4467 square feet (415 square meters) include conference space. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Westin Guadalajara is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Rosedal - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Grill and Vine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Candil - This bar specializes in international cuisine and serves light fare only.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 210 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (MXN 210 per day); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 to 600 for adults and MXN 180 to 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Candil
  • El Rosedal
  • Grill and Vine

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,467 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Portable shower seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 700 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 to 600 for adults, and MXN 180 to 600 for children
  • Fee for in-room wireless internet: MXN 210 per day (rates may vary)
  • Fee for in-room wired internet: MXN 210 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 210 per day (rates may vary)
  • Fee for wired internet in public areas: MXN 210 per day (rates may vary)
  • Valet parking fee: MXN 70.00 per day (in/out privileges)
  • Pet fee: MXN 700 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Guadalajara Westin
Westin Guadalajara
Westin Hotel Guadalajara
Westin Guadalajara Hotel
The Westin Guadalajara Hotel
The Westin Guadalajara Guadalajara
The Westin Guadalajara Hotel Guadalajara

The Westin Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
My room was not clean when I check in
Stayed 1 night in Dec 2024

2/10 Terrible

Jong Yoal

Stayed 3 nights in Aug 2024

10/10 Excellent

jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Azalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed, accommodating staff, and room service available. Enjoyed this stay.
Stayed 1 night in Oct 2024

6/10 Okay

PALOMA ROMANA

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Manuel, Huixquilucan

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, in front of convention center. Nice suite, clean and spacious. Many TV channels do not work. Rude lady greeter at restaurant. Nice and friendly registration staff. Restaurant food, average.
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
One of the best Wales and GDL Good service, clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Rolando, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 4 nights in Nov 2024

8/10 Good

Jennifer B

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MISAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great food.
Stayed 3 nights in Oct 2024

6/10 Okay

Max

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom had the door handle broken, the toilet paper holder falling apart and the room door had the security latch falling apart. I gave pictures to the front desk attendant and he didn’t even apologize. The staff at the breakfast restaurant was rude not friendly. The coffee at the coffee shop was awful. There’s nothing around the building. The bar doesn’t have food. Not a good place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gina

Traveled with partner
It’s in a great location and the rooms were very clean.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good sll
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

6/10 Okay

duncan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Hotel. Home away from home
My stay was amazing. What a beautiful hotel! The room was spacious, clean and comfortable. Of course the bed, pillows made my sleep pleasurable. I will surely stay there again. And the restaurant was amazing.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Hotel Lost Electricity, No AC, No Lights.
The hotel lost power our first night there. They never restored the electrical power.
Stayed 2 nights in Jul 2024

6/10 Okay

ROBERTO

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The service from the staff was great. The hotel room was dated and not kept well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Erwin

Stayed 2 nights in May 2024

10/10 Excellent

Veronica, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The whole time I felt safe and the hotel staff are very friendly. They helped us get a taxi every time we needed it. The best part of all was the location. Close to a lot of places we wanted to visit. Definitely would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of expo Guadalajara
Stayed 2 nights in Apr 2024