Hotel Hi Guadalupe

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hi Guadalupe

Exterior
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Miguel de la Madrid 168, Guadalupe, NL, 67116
  • Paseo La Fe
    8 min drive
  • Citadel Shopping Center
    10 min drive
  • Estadio BBVA Bancomer
    10 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    29 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Hi Guadalupe

Guadalupe hotel with free in-room WiFi
A microwave in a common area, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request.
Hotel Hi Guadalupe offers 33 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Hi Guadalupe features a vending machine, a garden, and a microwave in a common area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Hotel Hi Guadalupe is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Hi Guadalupe Hotel
Hotel Hi Guadalupe Guadalupe
Hotel Hi Guadalupe Hotel Guadalupe

Hotel Hi Guadalupe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 7 out of 50 reviews" "

9.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Maira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very small and customer service is horrible. We forgot my daughters sandles at checkout so i called them and they confirmed. But then i go, and they say never found.
Stayed 1 night in Jun 2024

2/10 Terrible

Juan

Traveled with partner
Disliked: Staff & service, amenities
Their administration is unorganized. Y room’s door was knocked to let me know that I had to pay for the room. The following day my door was locked because my bed sheets were stained and I had to pay for them first in to have my door open.
Stayed 3 nights in Feb 2024

10/10 Excellent

Narziso

Stayed 1 night in Aug 2023

6/10 Okay

Adlih

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed in this hotel for four nights and for the price it was good. The rooms weren’t too small, the ac worked awesome. It was a basic room nothing luxurious. The Ubers had a little bit of trouble to find the entrance since it’s by a busy road and the property is new. The staff though was not the nicest at all. They weren’t accommodating or comprehensive. I booked with Expedia and they didn’t respect the price you pay and they make you cancel and book directly with them. When you cancel with Expedia there’s a fee and it’s not worth all the hassle. The fee is high and the hotel doesn’t care. They just wanted me to book directly when the difference of prize was 1 peso. Ridiculous. They were fighting me for 1 peso. I told them I will give them the peso and they told me no we can’t do that. You have to cancel your Expedia reservation and the fee is not our problem basically
Stayed 4 nights in Jun 2023

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2024

2/10 Terrible

sheila jaqueline

Traveled with family
Disliked: Staff & service, amenities
No respetan reservaciones y se ponen muy inaccesibles. Ninguna solución dan.
Stayed 1 night in Jul 2024

10/10 Excellent

Sol Cesar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Estefania

Stayed 2 nights in Jul 2024

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Para estancias de solo dormir
Stayed 1 night in Jul 2024

8/10 Good

JUAN C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio en general faltan algunas mejoras
Al llegar no existe un lugar donde te puedas sentar ya que el check-in es después de las 3 de la tarde si llegas antes no hay dónde te sientes la máquina expendedora de alimentos está muy limitada no tienen gran surtido de alimento y de bebidas la habitación es muy pequeña pero muy cómoda cumple sus funciones, no tiene clóset ni una gaveta para que guardes la ropa que traes en la maleta no hay plancha no hay botellas de agua es básicamente una habitación de entrar dormir y salir
Stayed 4 nights in Jul 2024

10/10 Excellent

ALEJANDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

ABNER DANIEL

Stayed 1 night in Jun 2024

8/10 Good

Juan Francisco Rolando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Creo es necesario cambiar las pantallas por Smart tv, ya que la programación del cable es muy mala, de ahí en más todo excelente muy bonita la habitación
Stayed 1 night in Jun 2024

6/10 Okay

Samuel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La construccion esta nueva, señal de internet, TV, agua, AA, mobiliario, EXCELENTES. Olvide mi llave en la habitación, la camarista no la reporto y me cobraron $50 pesos, no es la cantidad fue la actitud de la recepcionista, cobrarme por algo que gente de su equipo no reportó
Stayed 6 nights in May 2024

2/10 Terrible

ENRIQUE UGALDE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

6 y 7 Tecnologías

Stayed 1 night in May 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar pa descansar
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Stayed 1 night in Apr 2024

8/10 Good

DAVID ROMAN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal nada amable
Stayed 1 night in Apr 2024

8/10 Good

HÉCUBA

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones pequeñas pero que cumplen con lo que ofrece en relación costo-calidad.
Stayed 2 nights in Mar 2024

10/10 Excellent

OSCAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las intalaciones en perfecto estado
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024