Hotel Chocolate Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chocolate Suites

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) | Premium bedding, down comforters, individually decorated
Terrace/patio
Junior Suite, 1 King Bed, Terrace, City View (Delafee) | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Restaurant
City view from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included
  • Pet friendly

Explore the area

Map
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000
  • Union Garden
    6 min walk
  • Cafe Tal
    1 min walk
  • Leon Gto Central Camionera
    46 min drive
  • León, Guanajuato (BJX-Del Bajío)
    25 min drive

Room options

Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Business Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking (Leonidas)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Design Room, 1 Double Bed, Non Smoking (Totel)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Terrace, City View (Delafee)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Non Smoking (Noka)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Chocolate Suites

3-star hotel in Zona Centro
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel Chocolate Suites offers 8 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Guanajuato hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Chocolate Suites has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Hotel Chocolate Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250.50 per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Chocolate Suites Guanajuato
Chocolate Suites Guanajuato
Chocolate Suites
Hotel Chocolate Suites Hotel
Hotel Chocolate Suites Guanajuato
Hotel Chocolate Suites Hotel Guanajuato

Hotel Chocolate Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 210 reviews" "
Rating 8 - Good. 77 out of 210 reviews" "
Rating 6 - Okay. 17 out of 210 reviews" "
Rating 4 - Poor. 14 out of 210 reviews" "
Rating 2 - Terrible. 15 out of 210 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place staff was so nice and helpful
Stayed 3 nights in Sep 2024

8/10 Good

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Definitely best view in town.
Stayed 3 nights in Sep 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to confuse with the other Hotel chocolate and its Steep hill up. Beautiful view
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cambiable, area y cuarto muy limpio. Excelente servicio y la vista inolvidable!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jr

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jenaro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Airi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Hans

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It says coffee and tea in common area. No coffee or tea in common area. It says courtesy shuttle. Then they tried to charge the taxi rate for the shuttle' Here is what courtesy shuttle means. Yes, complimentary and courtesy mean free. Yes, it sounds fine to say courtesy shuttle or complimentary bus. Complimentary and courtesy mean that they are provided for their customers, not for everybody. They are free to the customer, not to the person who happens to walk in from the street.
Stayed 5 nights in Mar 2024

10/10 Excellent

Julio, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the main areas of Guanajuato. Excellent view of the city - day or night.
Stayed 5 nights in Feb 2024

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Staff helpful in answering any question you might have. Would stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 4 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
The views were gorgeous. The area was nice. The room was very outdated and had no windows. Made no sense to book this place and have a room without views. The staff was nice. Clean property but definitely needed a renovation
Stayed 2 nights in Sep 2023

6/10 Okay

jose luis

Stayed 3 nights in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking lot on a weekend but view was awesome.
Stayed 4 nights in Mar 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a good time at this place, very clean and confortable, nice view and great food at the restaurant, you definitely won’t have the newest and the most modern amenities but overalls it was great
Stayed 4 nights in Oct 2022

2/10 Terrible

Neris, Reseda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did like only the view. Did not like: Not knowing that this hotel has two locations one in the downtown (DT) and another away from downtown. Both locations required a LOT of steps to climb. The hotel away DT has a cliff as an entrance no handrails to hold yourself to go down. My friend aunt fell and hurt her knee when we arrived. Most of the staff showed indifference about the event. Dusted and old furniture. Rusty windows without lock dirty and mold bathroom. We were charged $12.50 for an stain Towel that we never saw to verify the issue. Downtown hotel required A LOT of steps to climb. This building still in construction. Beds were old and cranky on both locations.
Stayed 2 nights in Jul 2022

6/10 Okay

Laura

Traveled with group
Disliked: Amenities
The room had little or no hot water, tan out of toilet paper at night. The door key did not lock the door from the outside. I was disappointed and the manager offered no discount
Stayed 2 nights in Jan 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Probably one of the best views of Guanajuato,they shuttle for free to the town
Stayed 2 nights in Nov 2021

2/10 Terrible

Nadia

Stayed 2 nights in Aug 2021

4/10 Poor

Lee

Stayed 6 nights in Aug 2021