3-star Guanajuato hotel, connected to the convention center in Zona Centro
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Hotel Chocolate Tradicional offers 7 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Guanajuato hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Chocolate Tradicional has designated areas for smoking.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Hotel Chocolate Tradicional has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free 24-hour offsite parking within 2 miles
24-hour roundtrip airport shuttle on request for a surcharge
Free secured, covered self parking on site
Limited onsite parking
Onsite parking options include a garage and a carport
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Outdoors
Outdoor furniture
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
3 floors
Communal living room
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
More
Heating
Individual decor
Iron/ironing board
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults, and MXN 65 to 200 for children
Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel Chocolate Guanajuato
Chocolate Guanajuato
Hotel Chocolate
Chocolate Tradicional
Hotel Chocolate Tradicional Hotel
Hotel Chocolate Tradicional Guanajuato
Hotel Chocolate Tradicional Hotel Guanajuato
Hotel Chocolate Tradicional Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 72 out of 178 reviews" "
10 - Excellent
72
Rating 8 - Good. 54 out of 178 reviews" "
8 - Good
54
Rating 6 - Okay. 22 out of 178 reviews" "
6 - Okay
22
Rating 4 - Poor. 20 out of 178 reviews" "
4 - Poor
20
Rating 2 - Terrible. 10 out of 178 reviews" "
2 - Terrible
10
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Jennifer
Traveled with partner
Sep 8, 2024
Liked: Property conditions & facilities
They just need to be a little bit more clear with parking instructions cuz it’s hard to be found
Negatives:
- Not wheel chair friendly.
- Lacks signs to locate
- Old and outdated
- Stairs and many stairs: horrible with luggage.
- No AC, has a small fan.
- Noise: Dogs barking, Roosters and other noise, horrible sleep
- Roaches
- No safe to lock docs.
- cheap/flimsy door lock.
Positive:
Great location.
They should really warn you about parking and waking. It's a LONG walk to the entrance and all steps. No staff assistance until you reach the office, even though they know we were dropped off by their own transportation service. No air conditioning and very noisy all night long. The shower water was very cold. If you want to rest at night find another spot. If you don't want to walk uphill 300 steps, go elsewhere.
View it’s a dream . Out of the noice but in the middle of the “encanto “ . Highly recomended
Mauricio L
Stayed 1 night in Mar 2024
10/10 Excellent
Jeanette
Mar 13, 2024
Jeanette
Stayed 1 night in Mar 2024
6/10 Okay
Maria
Traveled with family
Feb 28, 2024
Disliked: Cleanliness, amenities
Took us 2 hours to get settle due to the parking being in another hotel, blankets are dirty they had hair everywhere. The person at the front desk needs more training. Other than that I spend a great time walking and being at the plaza..
Maria
Stayed 1 night in Feb 2024
6/10 Okay
MM Property
Feb 26, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Trufla Room Is Loud
The Cacao room doesn't have internet access but its private and quiet. Tulfa room is loud. The kitchen and dinning room is on the other side of your room. Expect to hear it all in the AM.. The lobby plays loud bad Mexico music.
La vista de la ciudad que tiene el hotel es increíble , vale la pena.
Para llegar al hotel tienes que subir escaleras que para alguien no muy deportista la verdad son muy cansadas.
El hotel está en el mero corazón de la ciudad por lo que el estacionamiento no está en el mismo lugar del hotel.
El estacionamiento está como a 850 metros caminando , con maletas es complicado.
Lo mejor es dejar las maletas en el hotel y luego llevar el auto al estacionamiento ya sin maletas.
El ruido de la ciudad si se escucha en la noche , pero si eres de sueño pesado no hay problema.
El personal del hotel es muy amable y apoyan en todo.
The staff was very accommodating and helpful. The room was clean and had a beautiful view of the city. I was able to walk to the gallery I was exhibiting at, as well as all of the local event happening at the Cervantino. This place was great and a great deal. I would recommend the Hotel.
The hotel is very close to the center of town and has a lovely view over the church in front of it. The staff was friendly and our room was very clean. We would stay there again. A little difficult to find when arriving because there aren’t any signs at the entrance walkway. Be prepared for stairs at the hotel and all around the city.