Hotel Villa de la Plata

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Villa de la Plata

Indoor pool
Standard Suite, 1 Bedroom | Iron/ironing board, cribs/infant beds, free WiFi
Restaurant
Lobby
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • Gym
  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Carretera a Valenciana Km. 3, Guanajuato, GTO, 36240
  • Guadalupe Mine
    18 min walk
  • Alhondiga de Granaditas Museum
    5 min drive
  • Regional Museum of Guanajuato Alhondiga
    5 min drive
  • León, Guanajuato (BJX-Del Bajío)
    35 min drive

Room options

Standard Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 2 Double Sofa Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Villa de la Plata

3-star Guanajuato hotel with restaurant
This hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, dry cleaning, and a 24-hour front desk.
Hotel Villa de la Plata offers 51 accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers. This Guanajuato hotel provides complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Villa de la Plata features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Guanajuato hotel also offers a terrace, a garden, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hotel Villa de la Plata has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and noon.
Hotel Villa de la Plata has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 200 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Villa Plata Guanajuato
Hotel Villa Plata
Villa Plata Guanajuato
Hotel Villa de la Plata Hotel
Hotel Villa de la Plata Guanajuato
Hotel Villa de la Plata Hotel Guanajuato

Hotel Villa de la Plata Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 16 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 10 out of 53 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

3.4/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Jesus, Culiacán Sinaloa México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay with the family. The view is nice even if you have de road beside because it has not much traffic. The pool is protected and warm and is a good place to go with the kids.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel seems to have seen better days. Beds and bathrooms would need an update, the suite did not seem to be the cleanest of places. People were nice and helpful. Bar was closed.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced,
The rooms where dirty, not confortable and feld unsafe.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
Room not as advertised, poorly maintained room, facilities need updating.
Stayed 7 nights in Nov 2017

6/10 Okay

R, Los Angeles

Disliked: Property conditions & facilities, room comfort
Not what I would call a 4 star hotel
The outside of this place is beautifully landscaped and well kept. It's the inside of the rooms and the services that need help. First of all the wifi is only accessible in the lobby. The wifi that is supposed to service the rooms doesn't work and the hotel has done nothing to fix it. Secondly the bathroom of the room we were in was in terrible shape. When you step in the tub it felt unstable. Like it was going to fall through the floor. The tile around the tub was cracked, old and gross. No AC or even a fan is in the room so it was really stuffy. The windows were impossible to open so that didn't help. Very misleading when you first arrive. With the outside of the hotel being so well kept, you would assume the inside would match, but it doesn't.
Stayed 1 night in Jun 2017

2/10 Terrible

Gabby

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel
Muy bueno todo excelente
Stayed 2 nights in Sep 2019

2/10 Terrible

Hector

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Desilución
Me sentí engañado la habitación de la primera noche era de ua tarifa de 500 pesos, una TV Antigua, diría de museo ni servía. Nos cambiaron de habitación de mejores condiciones una TV de pantalla pero solo se veía un canal, aunque parezca incredible, aunque incluía el desayuno, éste era muy pobre.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene WiFi No tiene Teléfono en la Habitación La cama no es un colchón, es una colchoneta Las cortinas, viejas y sucias Las sabanas pésimas, etc.
Stayed 1 night in Jul 2019

2/10 Terrible

Omar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No me gusto las instalaciones son habitaciones muy frias, no te ponen un cobertor extra. El jabon tampoco papel higienico del corriente (comento por lo que se pgo por hbitacion creo que debe de ser mejor calidad. )
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Hotel con alberca climatizada
Bueno por si quieres relajarte además cuenta con vapor y un gimnasio pequeño.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
el Hotel un poco alejado del centro de la ciudad, las instalaciones estaban bien pero no era lo que yo esperaba, el personal de la recepcion eran algo distraídos ya que adquirimos un paquete con ellos para conocer los lugares turísticos y jamás nos hicieron la reservación por lo que perdimos más de 2 horas esperando a que nos dieran una respuesta
Stayed 2 nights in Sep 2018

2/10 Terrible

Merscali, Sonora Mex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deja mucho que desear
Los jardines son lindos, pero las habitaciones atestaban a gas, el inmobiliario es viejo, y si a eso le sumas la atención nefasta de el personal de recepción pues peor aún, tube que Canselar mi pago y estadía ahí. Me fui para el hotel Castillo Santa Cesilia y algo totalmente distinto. Este último muy muy recomendable
Stayed 2 nights in Aug 2018

10/10 Excellent

Mily, Tijuana, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el hotel se siente un clima agradable.
Me encanto el estilo del hotel, sus instalaciones estan muy bien. Me encanta todo lo que tiene aunque no lo use por que llevaba muy poco tiempo. Los de recepcion tienen un trato agradable. Tienen buenos desayunos. Y sus camas son muy comodas que en otros lugares.
Stayed 4 nights in Jun 2018

8/10 Good

FRANCISCO, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, no muy retirado del centro
Muy buena ubicación, muy agradable el sitio, se disfruta es un sitio tranquilo para descansar. Requiere mantenimiento a su sala de ejercicio, pero es accesible para ejercicio ligero.
Stayed 1 night in Jun 2018

4/10 Poor

Alma, Guanajuato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en deterioro, PERSONAL FRUSTRADO!!!
La primer habitación que nos ofrecieron tenia muy mal olor a humedad y a ropa sucia, la segunda 201 tenia un charco de agua sucia en el baño, las llaves de lavamanos una no funcionaba y en la otra salia muy poca agua, las sabanas estaban también sucias, y en la cocineta había una gotera del techo que cae a la barra, los sillones de madera crujen mucho como si se fuesen a romper al sentarse y lo mismo pasa con la cama, el botones nunca nos llevo el control de la TV a pesar de pedirselo. Nuestra reservacion contaba con desayuno, nos dijeron que continental (cafe, fruta y yogurth), y no nos lo quisieron conjuntar con otro para solo agregar huevo al gusto, de hecho el mesero se mostró muy poco servicial al decirnos que aunque el mantel de nuestra mesa estaba sucio con grasa y chorizo.. literal!!!! que no podía cambiarlo que se los prohibían, se le pidió rotarlo al menos y nos dijo que no le permitían tampoco eso, así que nosotras mismas tuvimos que realizarlo para no tener que comer sobre un mantel poco higiénico, se molesto el mesero al pedirle un limón para la fruta y ya mejor nos lo mando con otra mesera quien si fue muy amable. El hotel requiere de personal que no este frustrado con su labor, pues esa es la impresión que este mesero nos dió. Les ayudaría capacitar a su personal en atención y servicio al cliente. Al solicitar en recepción los boletos del desayuno, con molestia indicaron, ahhh son de los de expidia!!! Salimos con muy mala experiencia de este "HOTEL".
Stayed 1 night in Jun 2018

6/10 Okay

Brenda, CDMX

Hotel familiar, bonito aunque un poco descuidado, el desayuno no incluye prácticamente nada y el personal del restaurante es poco "amistoso" por no decir grosero
Stayed 1 night in Jun 2018

8/10 Good

Carlos, Tecamac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable
muy buena estancia, solo recomendaría que en los desayunos tuvieran mas variedad, y los jugos fueran naturales, no de empaque.
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Gran error el hospedarse
La decoración es vieja y deteriorada. En el baño la tina no dan ganas de usarla ya que esta toda percudida. La regadera está muy abajo y no permite bañarte adecuadamente. El restaurante se tardan mucho en atenderte y lo cierran muy temprano antes de las 19:00 No cuenta con aire acondicionado. Tampoco ventilador
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Cómodo para pasar unos días en Guanajuato , solo si tienes Villa y quieres encender la chimenea asegúrate de que tengan leña desde temprano , si vas a recepción por la noche a pedirla , ni caso te hacen
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Habitación sucia
En la cama que use había cabellos largos y no olía a limpia. Abajo de la cama había mucho polvo y una botella de refresco
Stayed 1 night in Dec 2017