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Aerotel Guangzhou - International Departure Hall Airside

3.0 star property

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January 2025

Photo gallery for Aerotel Guangzhou - International Departure Hall Airside

Interior
Free WiFi, bed sheets
Floor plan
Restaurant
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Level 4, International Departure Airside, Terminal 2, Guangzhou Baiyun Int Airport, Guangzhou, Guangdong, 510470
  • Ma'anshan Park
    12 min drive
  • Huadu Sports Centre
    14 min drive
  • Guangzhou Sunac Cultural Tourism City
    18 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    19 min walk

Room options

View all photos for Single Room, Private Bathroom

Free WiFi, bed sheets

Single Room, Private Bathroom

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Shared Bathroom

Free WiFi, bed sheets

Single Room, Shared Bathroom

  • 53 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Room - 9 Hrs

Free WiFi, bed sheets

Solo Room - 9 Hrs

  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Room - 12 Hrs

Free WiFi, bed sheets

Solo Room - 12 Hrs

  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Room - 6 Hrs

Free WiFi, bed sheets

Solo Room - 6 Hrs

  • Sleeps 1
  • 1 Twin Bed

View all photos for Solo Plus Room - 12 Hrs

Free WiFi, bed sheets

Solo Plus Room - 12 Hrs

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room - 6 Hrs

Free WiFi, bed sheets

Double or Twin Room - 6 Hrs

  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Solo Plus Room - 6 Hrs

Free WiFi, bed sheets

Solo Plus Room - 6 Hrs

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Solo Plus Room - 9 Hrs

Free WiFi, bed sheets

Solo Plus Room - 9 Hrs

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room - 9 Hrs

Free WiFi, bed sheets

Double or Twin Room - 9 Hrs

  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Double or Twin Room - 12 Hrs

Free WiFi, bed sheets

Double or Twin Room - 12 Hrs

  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

Similar properties

Exterior

Novotel Guangzhou Baiyun Airport

Pool
Free airport shuttle
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (129)
The price is $81
per night
$94 total
includes taxes & fees
Dec 11 - Dec 12
Novotel Guangzhou Baiyun Airport

About this property

Aerotel Guangzhou - International Departure Hall Airside

3-star hotel in Huadu District
Along with a restaurant, this smoke-free hotel has a business center and a 24-hour front desk. WiFi in public areas is free.
Aerotel Guangzhou - International Departure Hall Airside offers 57 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center.

Aerotel Guangzhou - International Departure Hall Airside is a smoke-free property.

Aerotel Guangzhou - International Departure Hall Airside has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aerotel Guangzhou - International Departure Hall Airside Hotel

Aerotel Guangzhou - International Departure Hall Airside Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 7 out of 28 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a layover
This is a great option for a long layover -- the rooms are perfectly fine, and perfect to make you feel rejuvenated for the next leg of your journey. The only thing was that there was some airport construction going on that resulted in some loud noise in the room.
Stayed 1 night in Dec 2019

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out for the location
Could not get to the hotel and no way for me to contact them. So even though I paid but can't stay there.
Stayed 1 night in Dec 2019

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is FANTASTIC.
Wonderful location. Wonderful staff. Quiet rooms (I am super super sensitive so do not go by me but I could hear doors open and shut and FAINT aircrafts). Nothing a tired person would be bothered by. :-) IMPORTANT: Most do not know where it is, be careful. I walked out into exit and the kind staff came and got me. I had to do immigration etc. again. It is a great place for a stop over. I loved it. Staff is great too. Lovely restaurants around. Walk around and pick what you like!!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Very cozy and clean hotel inside airport. The receptionist was very friendly and helpful. We booked for 9hrs stay and she gave us extra 1 hour since our check out time is 4hrs more before our flight. She's very considerate.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you have a long layover but be aware a lot of people in the airport don’t know where it’s located which isn’t hard to find and also the rooms are very humid but it is a good place to rest for a couple hours
Stayed 1 night in Sep 2019

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT PLACE TO REST DURING LAYOVER
it is not the easiest place to find--some signage would be nice after clearing security-- Amy is incredible and the room was wonderful-- I was able to relax and rest before my 13 hour flight to LA---it was above expectations
Stayed 1 night in Aug 2019

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
Was a great choice for our 7 hour stopover at Guangzhou. Tea and coffee maker was good. Was able to get 5 hours sleep. But rather expensive.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the word go was great and if you have a long layover then this is for you.
Stayed 1 night in Jun 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
This is a great choice if you have an extended layover at the airport. The hotel is a little hard to find, but it is inside security (big plus) and very comfortable.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Business traveler
DON'T STAY HERE. I was enroute to US (Guangzhou to Beijing to US) on international itinerary, but because at the Guangzhou airport my next flight was Beijing I could NOT enter the international area and thus could NOT access this hotel. Arrived at 10:30PM and it was a disaster. Interestingly, there was a massage parlor inside the hotel that allowed me to rent a massage table for $45 US and sleep on it - thank goodness. I will ban the Aerotel forever.
Stayed 1 night in May 2019

2/10 Terrible

PIERRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No go if you travel with different airplane cie.
Was unable to check-in since the hotel is not accessible from outside. You need to have checked in with your flight before passing security and then you can access the hotel. This hotel is useless if you have a connection with a different cie since you have to go out through customs and then wait in the departure hall before checkin with your second flight. Lost a booking cost because it's not very well explained in the hotel description (it says "after customs" but we though it was still accessible from outside). Wrong description and we lost our money. Next time we'll book with another reservation site.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this booking, and information was false.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Lily, New Iberia, LA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this place for my mom because it was convenient for my mom’s 20 hour layover.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Business traveler
Be careful, you can’t get to this hotel without a boarding pass and if you are transiting from domestic to international with a layover, then you will likely not yet have your international boarding pass.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Took ages to find hotel due to lack of signage. Even the terminal staff were unaware of its location but after being redirected many times, ....after an hour of hunting , I was delighted to find superb accomodation.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
I don’t like no signs for direction, all people from airport Didn’t know the hotel Bad bad
Stayed 1 night in Jan 2019

8/10 Good

Traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect for a small stay. It can be found after you clear security and customs on the 4th floor (look for signage to the napping area). The rooms are tiny but have good beds, showers and a pleasant staff.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
I had a 19 hour stop over and booked this hotel online. It was quick and easy. I couldn’t find it and no one knew where it was, so I got sent to the other side of the airport. I phoned up the hotel and a gentleman came down to collect me and show me the way. He waited for me to get through immigration and everything. Staff were very friendly. Room was a nice size and very clean and tidy. Bathrooms are not attached but cleaned after every shower. Would recommend
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel located within transit area, no need to leave secure area. Good, friendly staff. Have us wake up call for our flight. Spacious hot shower with adequate toiletries included. Double room was big enough for 2 adults and 2 children. Located by Napping Lounge signs through airport. Highly recommend for transits and having shower prior to long flight
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Business traveler
飛行機が遅れて2時に着いたのですがホテルに電話したら 時間が遅いため対応出来ないと言われました 他のホテルに泊まりました
Stayed 1 night in Jul 2019