*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a seasonal outdoor pool and an indoor pool, Chateau Star River Guangzhou provides outdoor tennis courts and an indoor tennis court. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. This Mediterranean hotel also offers a health club, a sauna, and a vending machine. For a surcharge, the property provides an airport shuttle (available on request), a casino shuttle, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis.
Chateau Star River Guangzhou has designated areas for smoking.
- Number of indoor pools - 1
- Free theme park shuttle
- Elevator
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Luggage storage
- Hair salon
- ATM/banking
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Indoor tennis courts - 1
- Outdoor tennis courts - 3
- Parking (limited spaces)
- Total number of rooms - 304
- Number of floors - 23
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2008
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 2
- Banquet hall
- Reception hall
- Laundry facilities
- Vending machine
- Wedding services
- Garden
- Casino shuttle (surcharge)
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 3
- Indoor tennis courts - 1
- Free theme park shuttle
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
Room Amenities
Chateau Star River Guangzhou offers 304 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Free bottled water
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- Free wired internet
- Down comforter
- LCD TV
- TV size: 40
- TV size measurement: inch
- Connecting/adjoining rooms available
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Grab bar - near toilet
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Always Cantonese - This restaurant serves breakfast, brunch, lunch, and dinner.
E-cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
Nearby Activities
3 outdoor tennis courts, an indoor tennis court, and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000.00
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
- Airport shuttle fee: CNY 800 per vehicle (one-way)
- Airport shuttle fee per child: CNY 800 (one-way)
- Rollaway bed fee: CNY 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
UnionPay
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 350.0 per day.
Pet Policy
- Pets not allowed
We should mention
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Hotel Names
- Chateau River
- Chateau Star River
- Chateau Star River Guangzhou
- Chateau Star River Hotel
- Chateau Star River Hotel Guangzhou
- Chateau Star River Guangzhou Hotel
- Chateau Star River Guangzhou Hotel
- Chateau Star River Guangzhou Guangzhou
- Chateau Star River Guangzhou Hotel Guangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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