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Crowne Plaza Guangzhou Zengcheng by IHG

3.5 star property

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Photo gallery for Crowne Plaza Guangzhou Zengcheng by IHG

Exterior
Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
No.18 Yanjiang Avenue, Xintang Town Zengcheng District, Guangzhou, Guangdong, 511300
  • Canton Fair Complex
    ‪26 min drive‬
  • Canton Tower
    ‪30 min drive‬
  • Chimelong Paradise
    ‪34 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Room, Business Lounge Access, River View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, River View

Standard Room, River View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

Standard Room, 2 Double Beds, River View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds, River View

  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View (Kids Theme)

View from room

Standard Room, 2 Double Beds, River View (Kids Theme)

  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access, River View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Standard Room, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Business Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Standard Room, Business Lounge Access

  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, River View (Kids Theme)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, River View (Kids Theme)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King River View

Premium bedding, down comforters, minibar, in-room safe

1 King River View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Kuya Piggy Hero Ocean Theme River-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Kuya Piggy Hero Ocean Theme River-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Room

Premium bedding, down comforters, minibar, in-room safe

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Garden View

Premium bedding, down comforters, minibar, in-room safe

1 King Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Deluxe Suite With Living Room

Premium bedding, down comforters, minibar, in-room safe

One-Bedroom Deluxe Suite With Living Room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King One Bedroom Suite

Premium bedding, down comforters, minibar, in-room safe

1 King One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Children's Themed Room - River-View

Premium bedding, down comforters, minibar, in-room safe

Children's Themed Room - River-View

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Kuya Super Wings Dinosaur Theme River-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Kuya Super Wings Dinosaur Theme River-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for One-Bedroom Suite Children's Theme Room

Premium bedding, down comforters, minibar, in-room safe

One-Bedroom Suite Children's Theme Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin River View

Premium bedding, down comforters, minibar, in-room safe

2 Twin River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Children's 1 King Room With River View

Premium bedding, down comforters, minibar, in-room safe

Children's 1 King Room With River View

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Garden View

Premium bedding, down comforters, minibar, in-room safe

2 Twin Garden View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Guangzhou Zengcheng by IHG

3.5-star hotel in Zengcheng
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Crowne Plaza Guangzhou Zengcheng by IHG offers 303 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Guangzhou Zengcheng by IHG features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 9095 square feet (845 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a sauna, and a terrace. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Crowne Plaza Guangzhou Zengcheng by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Canal Luna - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
Aqua Cafe - Overlooking the garden, this café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 128 for adults and CNY 68 to 68 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Aqua Cafe
  • Canal Luna

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (9,095 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 to 128 for adults, and CNY 68 to 68 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Guangzhou Zengcheng Hotel
Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng Guangzhou
Guangzhou Crowne Plaza Guangzhou Zengcheng Hotel
Hotel Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou Zengcheng
Crowne Plaza Guangzhou Zengcheng by IHG Hotel
Crowne Plaza Guangzhou Zengcheng an IHG Hotel
Crowne Plaza Guangzhou Zengcheng by IHG Guangzhou
Crowne Plaza Guangzhou Zengcheng by IHG Hotel Guangzhou

Crowne Plaza Guangzhou Zengcheng by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe!
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 1 night in Oct 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was great, their service was good, just the japanese food was not that good in the second floor
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable environment
clean, nice environment. friendly staff.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and perfect service . The manager Bella is a really careful with all the details... I come back next week . Marco Pavia
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is no to close to the fair, but they have free transportation
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything keeps in a good condition. It is still a good choice in this developing district.
Stayed 1 night in Jan 2019

10/10 Excellent

Mango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In that area/district, this is the best hotel. It’s really clean with very comfy bed and pillows. It is near the the DongJiang and have a river view
Stayed 1 night in Dec 2018

10/10 Excellent

sanddab, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean / fair priced / large rooms & very nice staff
Stayed 2 nights in Oct 2018

10/10 Excellent

seongung

Nice and friendly staffs
All staffs are very nice and friendly! Especially, concierge guys are amazing.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice of hotel around
Staffs were very helpful. Room was clean. It is definitely my choice of hotel for future visits.
Stayed 1 night in Nov 2017

8/10 Good

Rick, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel In Guangzhou
Clean large rooms / food good / not much english spoken / Good wifi
Stayed 2 nights in Sep 2017

8/10 Good

Michael

Business traveler
Liked: Staff & service
Hotel interior quite used and old. No black coffee available in the room(only with sugar and creamer), even it could not organized by the hotel staff. In the room only one chair for two person available. Stains on the carpet. Service and food in the club lounge was very good.
Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店座落東江邊，交通尚算方便！員工熱情有效率，餐飲服務都不錯，有中日西餐！早餐非常豐富，味道好！健身房和泳池都很好！
Stayed 2 nights in Jan 2020

8/10 Good

stig

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Dec 2019

10/10 Excellent

margaretling, hong kong

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and staff very friendly........................
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新 硬體設備也都很不錯 但附近蠻偏僻的 沒有甚麼吃的
Stayed 3 nights in Jul 2019

8/10 Good

JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要注意使用到店付款,不然没有发票…
Stayed 1 night in May 2019

8/10 Good

Yiu Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super-Businesshotel
Gute Zimmer, gutes Preis/Leistungsverhältnis, Etwas abgelegen, aber für Geschäftsreisende in Dongguan unbedingt zu empfehlen. Tolles Frühstück, Personal mit guten Englischkenntnissen, insgesamt bemüht.
Stayed 1 night in Aug 2018

10/10 Excellent

yingjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018