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Silin Residence Poly World Trading Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silin Residence Poly World Trading Center

Dining
View from room
Interior
Business Suite, 2 Twin Beds | View from room
Fridge, microwave, stovetop

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
No. 1020 Xin Gang Dong Rd, Haizhu District, Guangzhou, Guangdong, 510310
  • Canton Fair Complex
    1 min walk
  • Pazhou Pagoda
    17 min walk
  • Tianhe Park
    6 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    50 min drive

Room options

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room

  • 549 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

View from room

Superior King Room

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living room | LCD TV

Deluxe Suite

  • 1227 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Room, 1 King Bed (Special Promotion)

View from room

Superior Room, 1 King Bed (Special Promotion)

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (Special Promotion)

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Twin Room (Special Promotion)

  • 549 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 2 Twin Beds

Business Suite, 2 Twin Beds | View from room

Business Suite, 2 Twin Beds

  • 785 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Soluxe Hotel Guangzhou

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (897)
The price is $78
per night
$90 total
includes taxes & fees
Dec 8 - Dec 9
Soluxe Hotel Guangzhou

About this property

Silin Residence Poly World Trading Center

4-star Guangzhou hotel, connected to the convention center in Haizhu
This smoke-free hotel features a coffee shop/cafe, self parking, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Silin Residence Poly World Trading Center offers 200 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. Wired and wireless Internet access is complimentary. This Guangzhou hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Silin Residence Poly World Trading Center is a smoke-free property.

负一层美食广场“花园咖啡厅” - Onsite coffee shop.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (CNY 98 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • 负一层美食广场“花园咖啡厅”

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CNY 98 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

eStay Residence Poly World Hotel Guangzhou
eStay Residence·Poly World Trading Center Guangzhou
eStay Residence·Poly World Trading Center Hotel
eStay Residence·Poly World Trading Center Hotel Guangzhou
eStay Residence Poly World Trading Center Hotel Guangzhou
Estay Residence Guangzhou
Estay Residence Hotel
Estay Residence Hotel Guangzhou
eStay Residence Poly World Hotel
eStay Residence Poly World Guangzhou
eStay Residence Poly World
eStay Residence Poly World Trading Center Hotel
eStay Residence Poly World Trading Center Guangzhou
eStay Residence·Poly World Trading Center
Estay Residence
eStay Residence Poly World Trading Center Aparthotel Guangzhou
eStay Residence Poly World Trading Center Aparthotel
eStay Residence Poly World Trading Center
Silin Residence Poly World Trading Center Hotel
Silin Residence Poly World Trading Center Guangzhou
Silin Residence Poly World Trading Center Hotel Guangzhou

Silin Residence Poly World Trading Center Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 202 reviews" "
Rating 8 - Good. 76 out of 202 reviews" "
Rating 6 - Okay. 36 out of 202 reviews" "
Rating 4 - Poor. 30 out of 202 reviews" "
Rating 2 - Terrible. 34 out of 202 reviews" "

7.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

BM International, Manizales

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
El lugar mas sucio y descuidado en el que he estado en mi vida. El personal muy poco profesional y carente de capacitación. Me quejé en varias ocasiones por el aseo, y me enviaron a una persona a sacudir el polvo, mientras que en el baño habia rastros de jabón de huéspedes anteriores. Pesima relacion costo-beneficio. He estado muchas veces en Guangzhou, y seguro hay mejores hoteles por un precio muchísimo mas bajo
Stayed 3 nights in Apr 2024

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities
ESTAY at Canton Fair / Silin PolyWorld not good
Staff less than friendly to international customers , first room , TV , washing machine had no electricity, bathroom filthy dirty, half lights in room didn’t work, price was $235 for this ????? Got moved to another room , washer dumped water all over floor , bathroom dirty again, no English channels on TV, price has doubled from previous stays , value not good like before , pictures show dirt, filth Around sink and bathroom. In these days of Covid cleanliness, and for the daily price of $235. I expect a clean, healthy, well kept room. Trying to talk to all Chinese kids at front desk who are more worried about playing games on their phones , than dealing with customers and issues. If they worked for me .... I’d fire them ALL.
Filthy bathroom counter tops
Washing machine cover never stayed on and fell on floor
More filthy counter tops
Filthy shower soap area
Stayed 5 nights in May 2023

6/10 Okay

Salim

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Not ready for the hospitality service. Need to learn & improve lot
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved out after entering this place. The rooms are really dirty, I found a lot of hand prints everywhere, and saw a few bugs in the shower. The room was damp and smelly. The air flowing through the building was disgusting, I can barely breath in it. This place have multiple names, they change it so everyone think is a different hotel. That such a faulty advertisement, and is really misleading for travellers. Also, the picture needed to be updated (outdated faulty photos from opening or digital) it makes it look like it’s worth the price you are paying. I wouldn’t trust the review as well. Found a 5 star hotel around this building, and only had to pay a little extra. Be careful when checking into this hotel. None of the staffs can speak English, they gave me this attitude when checking in because I don’t have an ID card (China ID card). How am I suppose to have a china ID when I’m just a visitor from aboard.
Stayed 3 nights in Sep 2019

8/10 Good

JeffLee, Kuala Lumpur

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was nice and clean and very near to the China Import & Export Fair Complex with 8 min walking distance .This place was good place if you were to attend any fair held in this area either CIEFC or PWTC. I was lucky there is receptionist who can communicate in English during my check in and Check out. Hotels has nice view with the river view and city. The Bedlinen in the room was torn and the housekeeping don't bother to change it while staying there. Overall is Oood
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms that stink!
Room stinks and even spotted small roaches. If not for the fact it’s near the Fair Grounds, I doubt anyone would want to stay here!
Stayed 4 nights in Jun 2019

4/10 Poor

Salim

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jun 2019

8/10 Good

Joeli

Liked: Cleanliness, property conditions & facilities, room comfort
Xiexie from Fiji
Xiexie , thank you for rooms and enjoyed the stay again . See you next year
Stayed 5 nights in May 2019

8/10 Good

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very convenient and good location.
Stayed 3 nights in May 2019

2/10 Terrible

tan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unpleasant and not happy.
Stayed 1 night in Mar 2019

6/10 Okay

RALPH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Kevin

Liked: Staff & service
Close to Canton Fair, rooms not heated in winter
Hotel is closest to Canton fair, That is the PLUS. In winter time rooms have NO HEAT and are cold. There is NO restaurants in any building near for evening food. During day of the fair, there are McDonalds and noodle shops open for breakfast and lunch. about 350 meters away. Subway is about 300 meters way. Beds are OK for comfort. Family Mart (7-11) store located in Building open 24hours. most rooms have a washer dryer. I have stayed here about 6 times in winter / summer. Its nice to be close, but you still end up paying taxi costs to go eat. Rooms have Wifi, but not VPN
Stayed 3 nights in Feb 2019

6/10 Okay

Kevin

Close to Canton fair, NO HEAT in winter months
Hotel is the closest & cheapest to the Canton Fair buildings. In Winter time there is NO heat in the rooms, so the rooms are cold. There are No restaurants close for any night time eating. The only advantage is being close to the fair building. There is a FAMILY MART (7-11) located in the building with basic drinks and snack foods. There are some food places Under the Canton fair that operate during fair days. On other days most are closed, so prepare to travel somewhere else to get food.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and located close to the metro. Great location, not far from anything via metro. Room was pretty comfy and clean. The front desk is a bit confusing because there are three companies that rent hotel rooms in this property. Besides the language barrier, I felt the service could have been better. All and all, we were really pleased and had a great time in Guangzhou 👌
Stayed 3 nights in Feb 2019

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient yet flawed....
Generally this hotel is okay, but some aspects leave a lot to be desired. Check-in is poor, and communication is difficult. Added to that the lifts are a disaster. 2 lifts working for some 40 floors, half of which are offices means it's like getting on the Tokyo subway and you can waste 30 minutes just getting a lift in 'rush-hour. If you are at the expo-centre it is convenient, but it is not a relaxing hotel to stay at. FYI, the room vending machine selling sex-toys and contraception was also a little weird.
Stayed 4 nights in Dec 2018

2/10 Terrible

Mario, Los Angeles

Disliked: Staff & service
The hotel run my credit card even though I had paid Expedia and advance for my stay
Stayed 3 nights in Oct 2018

4/10 Poor

Manny, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one will help with suitcase, wifi is not good and I lost lots of contact, I had to go to lobby to have wifi,
Stayed 4 nights in Oct 2018

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a waste of money and time!
Besides the one male staff helping us at the counter, all the other female staff members were rude, and trying to give us a hard time while checking in. The young gentleman was trying everything he can to help us, while the female staffers that he was working with just didnt want to accept any different id besides local id cards. Im an US citizen. How am I suppose to offer an local id??? It also took forever to get us checked in, because they couldn't find our reservation online. The bathroom was out of toilet paper, so I saw a member of the house keeping crew. Told me she couldn't help me, because my room which was directly across the hall from the room she was cleaning, wasn't part of her company's property. Apparently I stayed with a different company's hotel room, and there were multiple company's on the same floor, same hall way. Would've helped to have been told of this before going up to the room. The WiFi doesn't work. Also, the hotel is around absolutely nothing! You're in the middle of nowhere. Besides a subway station underneath you. If you're hungry, good luck finding anything to eat. We had to take a cab for 30 plus minutes to get into "town". Very inconvenient. So inconvenient that I took the loss of 3 nights by checking out early. The hotel is located nowhere like it was stated on the information section. Would not tell anyone to stay here at all!
Stayed 4 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly DO NOT recommend it
we disliked our stay immensely, no one there to greet us , no one to help us with bags, no one spoke english. Check in was very long and very disorganised. Strongly DO NOT recommend it

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
There was roach in the bathroom the first night wechanged the room, In the morning when we wanted to take a shower Or go to the bathroom there was no water, 2 lights in the room was not working. I’m glad you are emailing me because I wanted to call and let you know that this place was not worted at all and I would like to get my money back at least some of it. Thank you Doreen
Stayed 6 nights in Apr 2018

8/10 Good

nicola, new zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Close to trade fair
None of the staff speak English that make checkin Very hard when all your paperwork and confirmations are written in English Only 3 lifts access the higher floors but all lifts access lower floors so if your above floor 30 the lifts are very slow. Great location No tea or coffee available
Stayed 4 nights in Apr 2018

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service
If Budget is an issue
Language barrier a real issue. The restaurant is not connected, there is very little choice for eating - this is simply a very average hotel to service the offices in the precinct.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible. I dont suggest anyone to stay at this hotel.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Very limited service apartment; not a hotel!
There was limited english speaking employees onsite. Also, no food; not even a grab n' go. As well, there isn't any signage so taxis had a very difficult time locating the building.
Stayed 3 nights in Oct 2017