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Four Seasons Guangzhou

5.0 star property

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Photo gallery for Four Seasons Guangzhou

Exterior
Couples treatment rooms, sauna, steam room, body treatments
Lobby
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
5 Zhujiang West Road ,, Zhujiang New Town, Tianhe District, Guangzhou, 510623
  • Guangzhou Library
    ‪7 min walk‬
  • Flower City Square
    ‪9 min walk‬
  • Guangdong Museum
    ‪10 min walk‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪54 min drive‬

Room options

View all photos for Premier King Room with Canton Tower View

Premium bedding, down comforters, minibar, in-room safe

Premier King Room with Canton Tower View

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King Room with Canton Tower View

Premium bedding, down comforters, minibar, in-room safe

Club Premier King Room with Canton Tower View

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room with Canton Tower View

Superior King Room with Canton Tower View | View from room

Superior King Room with Canton Tower View

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with City View

View from room

Deluxe King Room with City View

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite with City View

Deluxe King Suite with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Suite with City View

  • 1335 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with City View

Superior Twin Room with City View | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room with City View

  • 656 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Suite with River View

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Suite with River View

  • 1216 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Suite with Canton Tower View

Deluxe Twin Suite with Canton Tower View | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Deluxe Twin Suite with Canton Tower View

  • 1335 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room with River View

Premier King Room with River View | Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Premier King Room with River View

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with River View

Deluxe King Room with River View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room with River View

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with River View

View from room

Deluxe Twin Room with River View

  • 753 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower King Room with City View

Premium bedding, down comforters, minibar, in-room safe

Tower King Room with City View

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Seasons Guangzhou

5-star hotel in Tianhe
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Four Seasons Guangzhou offers 344 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and in-room fitness.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hua Spa 花水疗中心 has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Four Seasons Guangzhou features an indoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This Art Deco hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Four Seasons Guangzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium中庭酒吧 - This lobby lounge specializes in Asian cuisine and serves light fare only.
Yu Yue Heen愉粤轩 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kumoi 云居 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Caffe Mondo意珍 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Catch佰鲜汇 - This restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 278 for adults and CNY 139 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Caffe Mondo意珍
  • Catch佰鲜汇
  • Kumoi 云居
  • The Atrium中庭酒吧
  • Yu Yue Heen愉粤轩

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 13 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 278 for adults and CNY 139 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Guangzhou
Four Seasons Hotel Guangzhou
Guangzhou Four Seasons
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Tianhe District
Four Seasons Guangzhou Hotel Tianhe District

Four Seasons Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 453 reviews
Rating 8 - Good. 85 out of 453 reviews
Rating 6 - Okay. 20 out of 453 reviews
Rating 4 - Poor. 7 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Xinying

Just average . Nth special
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Leon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are in the best area of the city, normally this hotel is very good but it was so so this time, the breakfast buffet was full because of the fair with a 7-10 minutes waiting to get a table, also the service inside of the buffet was bad, 10 minutes to get a lemon and olive oil I already finished eating, 15 minute wait for a omelet to be ready, on the other hand the room was not smelling nice and the service this time was not the best, my room wasn't ready at the check in time that was 3pm I had to wait like 20 more minutes for my room to be ready, remember the cost of this hotel is high, you expect everything to be perfect but this time it was far from perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Stayed 1 night in May 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muito atenciosos, quarto maravilhoso e hotel super aconchegante
Stayed 6 nights in Oct 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Four Seasons Hotel in Guangzhou was absolutely exceptional! From the moment I arrived, the staff’s warmth and professionalism made me feel genuinely welcomed. The rooms are impeccably designed with breathtaking views of the city, offering a blend of luxury and comfort that made my stay memorable. The amenities are world-class, especially dining options, which provided a true taste of elegance. Highly recommend for anyone seeking a 5-star experience with superb service in Guangzhou!
Stayed 9 nights in Oct 2024

10/10 Excellent

STEPHEN

Stayed 5 nights in Oct 2024

10/10 Excellent

Angda

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room showing signs of age but still comfortable, clean, decorated well. Executive club access is convenient for light breakfast, afternoon tea, drinks.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josanjot

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Claudia

It Wash a very nice hotel. Good room size and explendid bathroom. Traveling from some far it is nice to get somewhere that you like and get what you expect.
Stayed 6 nights in Oct 2024

10/10 Excellent

Behzad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Haixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, best breakfast buffet
Stayed 3 nights in Oct 2024

10/10 Excellent

jimmy

👍
Stayed 10 nights in Sep 2024

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikolay

Stayed 1 night in Aug 2024

10/10 Excellent

Shuai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Sep 2024

8/10 Good

Tino

Poor service
Stayed 3 nights in Aug 2024

10/10 Excellent

Walker

Stayed 3 nights in Jul 2024

10/10 Excellent

Ng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m typically a picky traveler and this hotel and their wonderful staff exceeded my expectations in every way! 10/10 for excellent service and sincerity, we felt so well taken cared of. Thank you so much :)
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryosuke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the four seasons for two nights. I've been to Guangzhou many times but this was by far the best hotel experience I've had.
Stayed 2 nights in Jun 2024

10/10 Excellent

DHILLON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best in Guangzhou.
Stayed 1 night in May 2024

10/10 Excellent

DHILLON

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Beautiful
Stayed 1 night in May 2024