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Galaxy Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy Hotel

Lobby
Family Triple Room | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Hallway
Superior Double Room | Down comforters, blackout drapes, soundproofing, free WiFi
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507
  • Baiyun Mountain
    4 min drive
  • Tianhe Stadium
    4 min drive
  • Zhongtian Shopping Mall
    6 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    45 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, blackout drapes, soundproofing, free WiFi

Superior Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Down comforters, blackout drapes, soundproofing, free WiFi

Family Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Queen Bed

About this property

Galaxy Hotel

3.5-star hotel in Tianhe
Self parking, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Galaxy Hotel offers 121 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. A pillow menu is available. 34-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Galaxy Hotel features multilingual staff, gift shops/newsstands, and tour/ticket assistance. Wireless Internet access is complimentary. This Guangzhou hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Galaxy Hotel has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 240 per stay)

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 34-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CNY 240 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Galaxy Guangzhou
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel Guangzhou

Galaxy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities
It's not even two star
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
In general, it a nice place to stay.
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Hotel
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

2/10 Terrible

Nigelrose

Disliked: Cleanliness, staff & service, room comfort
NOT GOOD
VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!

4/10 Poor

Fred in LA

Disliked: Staff & service, room comfort
Definite Chinese Hotel
This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.

10/10 Excellent

kinmo

Liked: Cleanliness, staff & service, room comfort
Great Hotel
The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service
might use again
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

4/10 Poor

Anonymous

Liked: Cleanliness, staff & service
5 star,maybe in the 80s
the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ajit, chennai - india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
silver river guanzhou - China
good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.

6/10 Okay

Liz glajor

Disliked: Cleanliness, staff & service
Silver River Hotel
I wsa visiting the Canton exb. Rooms big Ok. Not so clean. Bad light made it diffcult to work. The larm from traffic was a problem. The beakfast comes to last place of all I ever had.. The restaurant was a joke BUT the food and servise in the bar was ok.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Silver River Hotel review
The service was fairly good but I would have liked someone there that spoke English. The breakfast was was fair but not always hot and little variety. I thought the Internet service was free but got a bill for 177 yuan when ready to leave. The water pressure was low and it took a long time for the bathtub to fill. The price was reasonable and I would recommend to someone on a budget.

10/10 Excellent

M, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!

8/10 Good

majd

Liked: Cleanliness, staff & service
hi it s good hotel advice anyone
hi it s good hotel advice anyone go to gouangzhou to stay on it

6/10 Okay

JONGHEON, 대한민국

Disliked: Staff & service
가격에 비해 객실이 나쁘지는 않았으나, 전반적으로 프론트 직원이 친절하지 않았습니다. 특히 직원들이 영어를 거의 할줄 몰라 의사 소통에 문제가 있었습니다. 체크인 , 아웃 정도는 할 수 있겠으나 다른 문제가 생기면 의사 소통이 거의 불가능합니다.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

4/10 Poor

فردريك فؤاد

Disliked: Cleanliness, room comfort
معرض كانتون
متوسطة لا يوجد طعام عربى واشكركم جدا على هذه الخدمة والى اللقاء المرة القادمة انشاء الله

4/10 Poor

Nihao-9888, 大阪、日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの写真と紹介に惑わされるなかれ
初めてインターネットで広州のホテルを予約したが、ネットに掲載された写真と紹介を見て、４つ星の割には価格がリーズナブルなところに惹かれ予約した。が、行ってびっくりです。部屋は暗くて外の音が入ってくる（道路沿いに位置している）、シャワーの出が弱い、ベッドﾏｯﾄが硬い、朝食のメニューが少ない上に不味い、置いてある食器の汚れが......、食欲をなくす。次はもう利用したくないですね。

4/10 Poor

GENNY, napoli, italia

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel silver
ALBERGO AL QUANTO VECCHIO E SPORCO CON PERSONALE CHE NON PARLA NEANCHE INGLESE

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
hotel de locura
pésimo hotel la habitación huele a cigarro ,en los 5 primero piso hay prostíbulo y gente borracha no lo recomiendo