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Grand Royal Hotel

4.0 star property

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Photo gallery for Grand Royal Hotel

Sports facility
Front of property
Business Twin Room | Minibar, in-room safe, desk, blackout drapes
Business Suite | Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
483 Zhong Shan Ave, Tianhe District, Guangzhou, Guangdong, 510660
  • Guangdong Olympic Stadium
    ‪3 min drive‬
  • Tianhe Park
    ‪4 min drive‬
  • Canton Fair Complex
    ‪6 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business King Room

Business King Room | Minibar, in-room safe, desk, blackout drapes

Business King Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Minibar, in-room safe, desk, blackout drapes

Business Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Business Twin Room

Business Twin Room | Minibar, in-room safe, desk, blackout drapes

Business Twin Room

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Grand Royal Hotel

4-star Guangzhou hotel, connected to a shopping center in Tianhe
2 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and a business center.
Grand Royal Hotel offers 255 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is open daily.
Grand Royal Hotel features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, dry cleaning/laundry services, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Royal Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chinese restaurant - This restaurant serves lunch and dinner.
Cafe de royal - This buffet restaurant serves breakfast and dinner.
Lobby bar - Onsite pub.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • cafe de royal
  • chinese restaurant
  • lobby bar

Things to do

  • Full-service spa
  • Gym
  • Pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CNY 500.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Crib (infant bed) fee: CNY 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Royal Guangzhou
Grand Royal Hotel
Grand Royal Hotel Guangzhou
Grand Royal Hotel Hotel
Grand Royal Hotel Guangzhou
Grand Royal Hotel Hotel Guangzhou

Grand Royal Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 145 reviews
Rating 8 - Good. 69 out of 145 reviews
Rating 6 - Okay. 21 out of 145 reviews
Rating 4 - Poor. 11 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

KHALED, DORAL

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like anything in this hotel so bad.
Stayed 4 nights in Oct 2024

10/10 Excellent

maomao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Fayez A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Clean quite
Stayed 6 nights in May 2024

4/10 Poor

Muhammad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed at this hotel near the highway bridge. Area's average but noise from traffic made the room unbearable. Dirty and poorly cleaned. Lift was painfully slow. Breakfast was mediocre. Overall, wouldn't recommend due to noise, cleanliness, and slow service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peixin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

dawes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel , good price and comfortable bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paulus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel

6/10 Okay

Cheong

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for reasonable price
Price is reasonable as the condition of the room is good!
Stayed 1 night in Nov 2017

6/10 Okay

Karol, Orlando, Florida

Liked: Room comfort
Disliked: Cleanliness
Staff does not speak English
We stayed at Grand Royal Hotel for 4 nights during our stay at Guangzhou. Staff members do not speak english. It was extremely difficult to comunicate. We couldn't ask for directions or recommendations. The shower on our bathroom was disgusting. We had a bathtub shower as well and we had to use it, which the water came out all over the bathroom even after putting a shower curtain. Toilet was stained and gave you the feeling the toilets was nasty. The bed was confortable. The food was eateable compared to a hotel we stayed at Beijing. We were on a non smoking floor but people smoked all the time, on the floor, on the elevator, on the halls. We went for business so we had a free hotel suttle to the convention center, which is a plus. Also they have an airport express shuttle service at the hotel for ¥24 a person which was nice. Not close to sightseen.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Disliked: Room comfort
Noisy
Noisy room, noise from outside and air con noisy. Not convenient to get around. No metro nearby.

8/10 Good

Cin Yee

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
Good value for money and the hotel was really clean & comfortable. Will definitely come back.

6/10 Okay

Meily, Costa Rica

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel, far from everything
The hotel is nice, it has a pool, staff are nice, the rooms are big, a little old but its ok. The subway is 15 mins walk and if you want to take a taxi its like 50 RMB to the main/popular part of the city. Its pretty far from Canton Fair as well but at least they offer Shuttle.

8/10 Good

Adam , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
we rocked up and were very surprised to see the hotel was great looking from the outside. It didn't disappoint when we got inside and to our room. Huge beds, clean and tidy in every way. We loved the view. The place was super tidy. We will be back for sure to this please.

6/10 Okay

Verified traveler

Liked: Staff & service
Doesnt worth that price
location is far from Guangzhou East Railway station, right next to a highway, very noisy at night. Middle class Chinese Hotel. Generally ok but, price is too expensive. They had shuttle bus for Canton Fair. If you have a better International Hotel Chain choice, is better. I wouldnt stay again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great free shuttle service
Hotel service has improved by providing free shuttle bus service to nearest train station. Given the location of the hotel, I find always got the hard time to get a taxi during peak hour in morning. It is now so much easier and solved my problem faced in previous stay. The airport express service at the hotel is convenient too.

8/10 Good

Dean, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Business
Stayed for business whilst attending a Trade Fair. Hotel is nice, bed comfortable and breakfast is fine. The only negative would be the state of the carpet in the bedrooms with many stains. This gives the appearance of an unclean room which was in fact very clean. Taxi to the show cost around $40-$50RMB. Be wary of the Taxi's that don't want to use a meter and will try and tell you it is $100RMB. Taxi to airport (metered) was around $160. Many front end staff spoke English. Overall would stay again. This is my 4th stay.

8/10 Good

Robert H, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay
First time stay and a rather big learning curve... ie don't take Metro from a/port, do take a #4 bus... dining: delicious but expensive and on 2nd visit, have just discovered many restaurants down nearby side street. Good breakfast (included). Rooms a little dated but very comfortable. Rather remote location and a taxi ride from nearest Metro. Shuttle-bus not as convenient as it could be and drop-off/collect could be improved (not fault of hotel) as with taxi... means large loops to negotiate the road barriers... that #4 bus drops right opp the hotel but with a heavy case, means taxi ride to cross the road (pity). Would consider returning for next fair because hotel is good value...

8/10 Good

Richard, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay...
First time stay and a rather big learning curve... ie don't take Metro from a/port, do take a #4 bus... dining: delicious but expensive and on 2nd visit, have just discovered many restaurants down nearby side street. Good breakfast (included). Rooms a little dated but very comfortable. Rather remote location and a taxi ride from nearest Metro. Shuttle-bus not as convenient as it could be and drop-off/collect could be improved (not fault of hotel) as with taxi... means large loops to negotiate the road barriers... that #4 bus drops right opp the hotel but with a heavy case, means taxi ride to cross the road (pity). Would consider returning for next fair because hotel is good value...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent thAnk you
Only the distance fromage citer center May be an handicap

8/10 Good

Alv, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is around 20 mins from the Canton Fair area.
Hotel is around 20mins from Pazhou Fair area by Shuttle bus of the Hotel, Hotel staff was very friendly, only breakfast was too Eastern style, we could not find things to eat.

10/10 Excellent

JINMAN, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Good~!
Cheap and Good~! Wide room, nice breakfast, bus to airport

10/10 Excellent

B, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, Clean, Will stay again
Great place with lots of room. Top massage, food was ok.