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Guangzhou Marriott Hotel Tianhe

5.0 star property

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Photo gallery for Guangzhou Marriott Hotel Tianhe

Exterior
Indoor pool
Deluxe Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe
Pub
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 228 Tianhe Road Tianhe Dis, Guangzhou, Guangdong, 510620
  • Grandview Mall
    ‪4 min walk‬
  • Canton Tower
    ‪4 min drive‬
  • Canton Fair Complex
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪47 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds, City View

  • 380 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room | TV

Deluxe Suite, 1 Bedroom

  • 590 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | TV

Executive Suite, 1 Bedroom

  • 810 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Guangzhou Marriott Hotel Tianhe

5-star Guangzhou hotel, connected to a shopping center in Tianhe
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Guangzhou Marriott Hotel Tianhe offers 310 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials and body treatments.
In addition to a children's pool and an indoor pool, Guangzhou Marriott Hotel Tianhe provides a hot tub and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 9634 square feet (895 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Guangzhou Marriott Hotel Tianhe has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required.
City Bistro - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Lounge - Onsite pub.
The Lounge - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Executive Lounge - This restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 80 per day); free wired internet
  • Available in some public areas: WiFi (CNY 80 per day); free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • City Bistro
  • Executive Lounge
  • Man Ho
  • The Lounge
  • The Lounge

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • 9,634 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Fee for in-room wireless internet: CNY 80 per day (rates may vary)
  • Fee for wireless internet in public areas: CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 738 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rates include breakfast for up to 2 adults. There is additional breakfast charge for children, collected at the property.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Tianhe
Marriott Hotel Guangzhou Tianhe
Guangzhou Marriott Tianhe
Guangzhou Marriott Hotel Tianhe Hotel
Guangzhou Marriott Hotel Tianhe Guangzhou
Guangzhou Marriott Hotel Tianhe Hotel Guangzhou

Guangzhou Marriott Hotel Tianhe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 670 reviews
Rating 8 - Good. 210 out of 670 reviews
Rating 6 - Okay. 42 out of 670 reviews
Rating 4 - Poor. 8 out of 670 reviews
Rating 2 - Terrible. 4 out of 670 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhenzhen

Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Amenities
This is my first choice for my stay in Guangzhou.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

RUBY

Stayed 5 nights in Nov 2024

10/10 Excellent

stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
my favorite hotel in the city
Stayed 3 nights in Nov 2024

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, convenient location and good service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Hing Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio

Stayed 2 nights in Sep 2024

10/10 Excellent

Bari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff are friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Krikor

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-placed for exploring all that this remarkable city has to offer. We were here for a 3 day stopover enroute to London, and found it to be a very pleasant and convenient location. Breakfast was outstanding, and staff throughout our stay were attentive. Only difficulty we had was around trying to organise a tour - there did not appear to be any way to do this through the concierge, due to language. However this was no problem, as we had plenty to keep us occupied in Guangzhou during our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Boon Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk staff didn’t seem to understand what “turn down service” meant. After no turn-down service for two nights, I went to the front desk and asked about it. The front counter staff thought I just wanted it for one night; I clearly stated that I would like to have turn down service for every night. The girl seemed shocked. She had to consult a manager to make sure that my room was eligible to have turn down service (I thought it would be a standard service for them!) Then she came back to tell me that I would get it for the rest of my stays. I got it for that night, but not the following night. I complained to their Cantonese restaurant manager when I was having dinner there. The problem got fixed right away. The same lack of training problem also appeared when I was told that my credit card was not needed for incidentals. Then I could not get my laundry back on time because the housekeeping or laundry department couldn’t charge me. The restaurants were not able to bill my account linked to my room because they weren’t able to charge me. More training is definitely needed for the front counter to keep the same excellent services that their Cantonese restaurant staff provided.
Stayed 7 nights in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at the center of 4 shopping sections. The elevator is the only problem ive encountered you would have to pass thru 2 sets to head up to your room
Stayed 3 nights in Jul 2024

10/10 Excellent

Liqiong

Stayed 2 nights in Jun 2024

10/10 Excellent

Rajiv, Kitwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Great location! Will revisit
Stayed 3 nights in Jun 2024

8/10 Good

Chu sin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Nga Yu

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

JAIME

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business or leisure
Stayed 1 night in Jun 2024

10/10 Excellent

Pak Long

Stayed 1 night in May 2024