*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Guangzhou Phoenix City Hotel features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.
This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3003 square feet (279 square meters) include a conference center. This Baroque hotel also offers a children's pool, a health club, and a spa tub. A complimentary area shuttle within 1 km is available for guests. Onsite self parking is complimentary.
Guangzhou Phoenix City Hotel has designated areas for smoking.
- Picnic area
- Express check-in
- Number of indoor pools - 1
- Number of outdoor pools - 2
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Conference space size (meters) - 279
- Free reception
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Total number of rooms - 573
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Tennis on site
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2003
- Steam room
- Free WiFi
- Sauna
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- RV, bus, truck parking
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Free long-term parking
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 3003
- Reception hall
- Laundry facilities
- Vending machine
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Outdoor tennis courts - 1
- Free area shuttle
- Grocery/convenience store
- Laundry facilities
- Playground on site
- Washer/dryer
- Refrigerator
Room Amenities
Guangzhou Phoenix City Hotel offers 573 accommodations with washers/dryers and minibars (stocked with some free items). Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.
- Television
- Free newspaper
- Refrigerator
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Yard
- Washer/dryer
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Separate sitting area
- Free bottled water
- Bidet
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Separate bathtub and shower
- Satellite TV service
- HDTV
- Free WiFi
- Free wired internet
- Pillowtop mattress
- LCD TV
- TV size: 37
- Rainfall showerhead
- Balcony or patio
- Minibar (stocked, some free items)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Free long-term parking , Free self parking , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
The hotel offers a complimentary manager's reception on select days.
Vienna Restaurant - This restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
No.99 Bar - Onsite restaurant.
Japanese Restaurant - Onsite restaurant.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, 疯狂城 Suana. Services include facials and body treatments. The spa is open daily.
- Body treatments
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair accessible path of travel
- Wheelchair accessible parking
Nearby Activities
An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
- Hiking/biking trails nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 108 for adults and CNY 54 for children
- Airport shuttle fee: CNY 500 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is 2 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
One child stays free
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 18
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 18 years old or younger stays free when using existing bedding.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Hotel Names
- Guangzhou Phoenix City
- Guangzhou Phoenix City Hotel
- Phoenix City Guangzhou
- Guangzhou Phoenix City
- Guangzhou Phoenix City Hotel Hotel
- Guangzhou Phoenix City Hotel Guangzhou
- Guangzhou Phoenix City Hotel Hotel Guangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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