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H'Elite Hotel

4.0 star property

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Photo gallery for H'Elite Hotel

Exterior
Executive King Room | Down comforters, free minibar, desk, blackout drapes
Executive King Room | Down comforters, free minibar, desk, blackout drapes
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
No. 62 Jinsui Road, Kingold Century, Zhujiang New Town, Guangzhou, Guangdong, 510623
  • Taikoo Hui
    ‪3 min drive‬
  • Canton Tower
    ‪4 min drive‬
  • Beijing Road Pedestrian Street
    ‪6 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Down comforters, free minibar, desk, blackout drapes

Executive Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Queen Room

Business Queen Room | Down comforters, free minibar, desk, blackout drapes

Business Queen Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Down comforters, free minibar, desk, blackout drapes

Deluxe Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Queen Room

Down comforters, free minibar, desk, blackout drapes

Deluxe Queen Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Twin Room

Down comforters, free minibar, desk, blackout drapes

Business Twin Room

  • 431 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Suite

Business Suite | Down comforters, free minibar, desk, blackout drapes

Business Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Down comforters, free minibar, desk, blackout drapes

Executive King Room

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

H'Elite Hotel

4-star Guangzhou hotel, connected to a shopping center in Tianhe
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
H'Elite Hotel offers 303 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

H'Elite Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 128 for adults and CNY 78 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 17 buildings
  • 17 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

H'ELITE HOTEL Guangzhou
H'ELITE Guangzhou
H'ELITE HOTEL Hotel
H'ELITE HOTEL Guangzhou
H'ELITE HOTEL Hotel Guangzhou

H'Elite Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 231 reviews
Rating 8 - Good. 90 out of 231 reviews
Rating 6 - Okay. 17 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 5 out of 231 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Best customer service. Janni and Daniel went above and beyond. I will keep coming back.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Aa
Stayed 2 nights in Nov 2024

10/10 Excellent

Guillaume

Stayed 4 nights in Oct 2024

8/10 Good

XUEFEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, staff & service
Frustrating experience for this Canadian. There are no markings on the hotel so it took an hour and 3 taxis to find the hotel. The front desk has very poor English, although they tried hard and were lovely. The buffet was just OK. The room was tired, with water damage throughout. I won’t go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Suha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Tichafa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel in the heart of the city. The staff was awesome. Very friendly and helpful. I would definitely stay at this hotel again in the future and highly recommend.
Stayed 4 nights in May 2024

4/10 Poor

Yun Ting

Disliked: Cleanliness, staff & service, property conditions & facilities
Lacking attention to details
Stayed 1 night in May 2024

6/10 Okay

Melissa

Traveled with partner
Rooms need renovations. Musty smell and walls have water marks with mould
Stayed 3 nights in Mar 2024

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and best service
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Amenities
Awesome breakfast, helpful staff and even better location. I had the best stay I could possibly have at this price point.
Stayed 7 nights in Dec 2023

8/10 Good

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Ken, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient to travel around with plenty of taxis and close to MTR station. The nearby malls have lot of dining choices. It is not far away from the Canton Tower.
Stayed 5 nights in Nov 2023

8/10 Good

Yen Ling

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , Clean. One thing I like the property has a self washing service. That one can do it own washing.
Stayed 6 nights in Nov 2023

10/10 Excellent

Mui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just steps away from 3 subway lines and surrounded by shopping and dinning squares. Our room is facing the back road, it's quiet, clean and spacious. A few minutes walk to the Flower City Main Square where the night scene is absolutely beautiful. We feel safe walking around the area both during the day and night. Buffet breakfast is plentiful though there is more emphasis on the Chinese food. Free laundry facilities available and the laundry service lady Tang was very helpful. Our sincere thanks to the manager, Mr. Liu, in making our stay a wonderful experience.
Stayed 7 nights in Nov 2023

10/10 Excellent

ULISES, Wilde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there are few persons that speak English I want to recognize to ibe guy who give us an excellent service. His name is Tom.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jing

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Overall it’s a great hotel for the price. Pros: convenient location near subway and shopping, large room with high ceiling, good water pressure, fast check-in and check-out, friendly staff, conveniently located charging ports, comfortable beds, big windows with great city view. Affordable price. Cons: no ventilation in bathroom, no night stand lights, windows are not very sound proof, can be slightly noisy at night, tv barely works with one channel, in room minibar has two bottles of water (daily) that’s also the “welcome drinks” in the description seems misleading. Have to take elevator to 17th floor and take another elevator to the rooms.
Stayed 2 nights in Sep 2023

8/10 Good

ivy

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Ani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view and hotel was clean
Stayed 8 nights in Jan 2020