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Hilton Garden Inn Guangzhou Tianhe

4.0 star property

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KING 1BEDROOM JUNIOR SUITE | Living area | 50-inch LCD TV with cable channels, TV
KING 1BEDROOM JUNIOR SUITE | Living area | 50-inch LCD TV with cable channels, TV
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
63, North Guangzhou, Dadao Road, Tianhe, Guangzhou, Guangdong, 510000
  • Grandview Mall
    ‪3 min drive‬
  • Tianhe Stadium
    ‪4 min drive‬
  • Baiyun Mountain
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪44 min drive‬

Room options

View all photos for TWIN GUEST ROOM CITY VIEW

Premium bedding, down comforters, memory foam beds, in-room safe

TWIN GUEST ROOM CITY VIEW

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING 1BEDROOM DELUXE SUITE

KING 1BEDROOM DELUXE SUITE | Premium bedding, down comforters, memory foam beds, in-room safe

KING 1BEDROOM DELUXE SUITE

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING 1BEDROOM JUNIOR SUITE

KING 1BEDROOM JUNIOR SUITE | Premium bedding, down comforters, memory foam beds, in-room safe

KING 1BEDROOM JUNIOR SUITE

  • 409 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for KING GUEST ROOM

KING GUEST ROOM | Premium bedding, down comforters, memory foam beds, in-room safe

KING GUEST ROOM

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING GUEST ROOM CITY VIEW

Premium bedding, down comforters, memory foam beds, in-room safe

KING GUEST ROOM CITY VIEW

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING ONE BEDROOM SUITE

KING ONE BEDROOM SUITE | View from room

KING ONE BEDROOM SUITE

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for TWIN GUEST ROOM

Premium bedding, down comforters, memory foam beds, in-room safe

TWIN GUEST ROOM

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING ACCESSIBLE ROOM

Premium bedding, down comforters, memory foam beds, in-room safe

KING ACCESSIBLE ROOM

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King 1Bed Room Deluxe Suite

Premium bedding, down comforters, memory foam beds, in-room safe

King 1Bed Room Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guest Room City View

Premium bedding, down comforters, memory foam beds, in-room safe

King Guest Room City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Guest Room

Premium bedding, down comforters, memory foam beds, in-room safe

Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King 1bed Room Junior Suite

Premium bedding, down comforters, memory foam beds, in-room safe

King 1bed Room Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for King One Bed Room Suite

Premium bedding, down comforters, memory foam beds, in-room safe

King One Bed Room Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guest Room

Premium bedding, down comforters, memory foam beds, in-room safe

King Guest Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Guest Room City View

Premium bedding, down comforters, memory foam beds, in-room safe

Twin Guest Room City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Accessible Room

Premium bedding, down comforters, memory foam beds, in-room safe

King Accessible Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Guangzhou Tianhe

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (934)
The price is $94
per night
$109 total
includes taxes & fees
Mar 11 - Mar 12
Hilton Guangzhou Tianhe

About this property

Hilton Garden Inn Guangzhou Tianhe

4-star hotel in Tianhe
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and conference space. Housekeeping is available on request.
Hilton Garden Inn Guangzhou Tianhe offers 263 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 796 square feet (74 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in June 2019.

Hilton Garden Inn Guangzhou Tianhe is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Hilton Garden Inn Guangzhou Tianhe has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Children's toys
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Conference center (796 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (20 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2020
  • Renovated entire property - June 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Donlord International Hotel Guangzhou
Donlord International Guangzhou
Donlord International
Donlord International Hotel
Hilton Garden Guangzhou Tianhe
Hilton Garden Inn Guangzhou Tianhe Hotel
Hilton Garden Inn Guangzhou Tianhe Guangzhou
Hilton Garden Inn Guangzhou Tianhe Hotel Guangzhou

Hilton Garden Inn Guangzhou Tianhe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 52 out of 111 reviews
Rating 8 - Good. 37 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 9 out of 111 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Austine

Liked: Cleanliness, property conditions & facilities
Communication was difficult
Stayed 9 nights in Nov 2024

8/10 Good

Abbas

Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

david, Corona

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Oct 2024

8/10 Good

Chung Leung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet for 8 night stay
In summary, I stayed here for 8 nights during the Canton Fair on a business trip, but there was no internet in the building throughout my entire stay and many upset guests. Despite numerous attempts over several days to resolve the issue, it remained unresolved. I requested the manager’s email, but I have yet to receive it. The staff tried to assist but didn’t have the authority to resolve the problem. Breakfast was basically vegetarian, with one option for bacon. Lastly, the room smelled like mold. It was a poor choice on my end. Unlike prior stays at other hotels, this one was very uncomfortable.
Stayed 8 nights in Oct 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
It far from subway
Stayed 4 nights in Oct 2024

10/10 Excellent

SURAJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estubo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
All was very nice only litle dificult to comunicate onlh one person has very good english
Stayed 5 nights in Oct 2024

4/10 Poor

Alicia

Disliked: Staff & service, amenities, property conditions & facilities
The bed was clean which is the most important part, but the bathroom counters were dirty, the room smelled like wet mildew, towels were old and worn out. Walls are paper thin and you can hear every knock and conversation in the hallways. I would suggest bringing ear plugs. If you try to call front desk or room service, it always takes several tries before they answer, and I was never actually able to order room service when I attempted, as the “person that takes order is not here”. Very old property and the neighborhood is…not great. Doesn’t really have any convenience stores around and the area is extra polluted as it’s more of a workers area with people working on metal/rubber nearby. Don’t be fooled by the Hilton name, you’re just paying Hilton prices and would be better off staying in a local hotel.

8/10 Good

Siow

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Great hotel to stay. Special mention to the front desk staff very helpful in sorting out details and providing any extra help needed. Rooms are spacious enough to be clean and well decorated. However, the bath towels were a bit old and even had holes and were pilling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Khaled

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lichang, paramaribo

Liked: Cleanliness, staff & service
It’s in a neighbor with not so much to do in walking distance
Stayed 2 nights in Aug 2024

4/10 Poor

Ki

Stayed 3 nights in Aug 2024

8/10 Good

JAVIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its very clean very cozy
Stayed 6 nights in Apr 2024

8/10 Good

YOUNG HEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Fair
We ordered a suite but it is not really a suite, there is no door between living room n bedroom, the carpet is a bit dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

KAUSIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

WEN CHENG

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Moi Pen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good! Except the hotel address in internet and email is very confusing and misleading! Please look into this! There’s no DaTao road!
Stayed 3 nights in Apr 2024

10/10 Excellent

Khaled

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

ahmed

Liked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

Shailesh, Torrance

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The property had a water damage in my room and the water was gushing in the bathroom.
Stayed 5 nights in Apr 2024