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Hilton Guangzhou Tianhe

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Guangzhou Tianhe

Outdoor pool
Exterior
Bar (on property)
Lobby
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
No 215 Linhe Xi Heng Road Tianhe, Guangzhou, Guangdong, 510500
  • Zhongtian Shopping Mall
    20 min walk
  • Tianhe Stadium
    2 min drive
  • Tee Mall
    3 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    46 min drive

Room options

View all photos for Room (King hilton guestroom)

Free minibar, in-room safe, blackout drapes, soundproofing

Room (King hilton guestroom)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Executive Room, Business Lounge Access

King Hilton, Executive Room, Club Lounge Access | Living area | 55-inch LCD TV with satellite channels, TV

King Hilton, Executive Room, Business Lounge Access

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton, Deluxe Room

King Hilton, Deluxe Room | Living area | 55-inch LCD TV with satellite channels, TV

King Hilton, Deluxe Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access

Presidential Suite, Business Lounge Access | Living area | 55-inch LCD TV with satellite channels, TV

Presidential Suite, Business Lounge Access

  • 5393 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Hilton, Deluxe Twin Room

Hilton, Deluxe Twin Room | Living area | 55-inch LCD TV with satellite channels, TV

Hilton, Deluxe Twin Room

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | 55-inch LCD TV with satellite channels, TV

Deluxe Suite

  • 990 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Twin hilton guestroom)

55-inch LCD TV with satellite channels, TV

Room (Twin hilton guestroom)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Junior Suite

Panorama Junior Suite | Living area | 55-inch LCD TV with satellite channels, TV

Panorama Junior Suite

  • 958 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Free minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, Accessible

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 55-inch LCD TV with satellite channels, TV

Executive Suite

  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Junior Suite

Corner Junior Suite | Free minibar, in-room safe, blackout drapes, soundproofing

Corner Junior Suite

  • 958 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Executive Twin Room, Business Lounge Access

55-inch LCD TV with satellite channels, TV

Hilton, Executive Twin Room, Business Lounge Access

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room Twin Beds

Lobby

Executive Room Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room King Bed

Free minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Free minibar, in-room safe, blackout drapes, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room (King Bed)

Free minibar, in-room safe, blackout drapes, soundproofing

Hilton Room (King Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hilton Room Twin Beds

Free minibar, in-room safe, blackout drapes, soundproofing

Hilton Room Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Twin Beds

Free minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room King Bed

Free minibar, in-room safe, blackout drapes, soundproofing

Executive Room King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panorama Junior Suite

Free minibar, in-room safe, blackout drapes, soundproofing

Panorama Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Junior Suite

Free minibar, in-room safe, blackout drapes, soundproofing

Corner Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Westin Guangzhou

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (827)
The price is $110
per night
$129 total
includes taxes & fees
Dec 8 - Dec 9
The Westin Guangzhou

About this property

Hilton Guangzhou Tianhe

5-star hotel in Tianhe
4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hilton Guangzhou Tianhe offers 498 accommodations with free minibar items and laptop-compatible safes. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Eforea spa at hilton has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 6 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Hilton Guangzhou Tianhe features an outdoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Guangzhou Tianhe is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe at 2 - This buffet restaurant serves breakfast, lunch, and dinner.
Il Ponte - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sui Xuan - This restaurant serves lunch and dinner. Open daily.
T-Lounge - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: CNY 173 for adults and CNY 86.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • cafe at 2
  • Il Ponte
  • Sui Xuan
  • T-Lounge

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 350 per pet, per stay
1 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 173 for adults and CNY 86.50 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way), (from 6 to 12 years old)
  • Pet fee: CNY 350 per pet, per stay
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is provided to children up to age 5. Children ages 6-12 pay 50% off for breakfast, and children ages 13 and over pay full breakfast fees.

We should mention

Pool access available from 6:30 AM to 10:30 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Tianhe Hilton
Hilton Guangzhou Tianhe
Hilton Hotel Guangzhou Tianhe
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel
Hilton Guangzhou Tianhe Hotel Guangzhou
Hilton Guangzhou Tianhe Guangzhou
Hilton Guangzhou Tianhe Hotel Guangzhou

Hilton Guangzhou Tianhe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 910 reviews" "
Rating 8 - Good. 348 out of 910 reviews" "
Rating 6 - Okay. 76 out of 910 reviews" "
Rating 4 - Poor. 39 out of 910 reviews" "
Rating 2 - Terrible. 36 out of 910 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yew Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located between Linhexi station and Guangzhou East railway station. Very convenient if coming from Baiyun Airport, just take line 3 and alight at Linhexi Station, no need to change line. And if there are plans to go to Hong Kong by High Speed Rail, can easily walk to Guangzhou East railway station. There are many restaurants available and a huge shopping mall, so there are plenty of dining options available. Hotel staff extremely helpful and polite, room is spacious, comfortable and clean. Very satisfied with my stay at the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, accessible to subway.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anny, mississauga

Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2024

10/10 Excellent

Anny, mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious room. Love the staff very friendly would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Xinyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience and everyone is very nice
Stayed 3 nights in Jun 2024

8/10 Good

Augustina

Stayed 1 night in Jun 2024

10/10 Excellent

Yin Keat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lai Kuen Marzena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and bright, just one thing to snag about, wondering does Hilton belong to One World Alliance, because the staff doesn’t know
Stayed 2 nights in May 2024

10/10 Excellent

Jinlin

Traveled with family
Liked: Cleanliness, amenities
Good service, excellent room
Stayed 1 night in Jun 2024

10/10 Excellent

Yan Yu Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, Nice and well furnished bathroom. Friendly staff. But it will take some time to walk to the train station.

10/10 Excellent

Rami

Stayed 2 nights in May 2024

10/10 Excellent

ASHER

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities are clean and the food is great
Stayed 6 nights in Apr 2024

10/10 Excellent

chanel

Great location, service and so clean!
Stayed 1 night in Apr 2024

8/10 Good

GEORGE

Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Spacious room.
The hotel is not new. But it is maintained relatively well. We have booked the Junior Suites, which is really really very big and spacious. And I love the layout of the room. Unfortunately, all these Junior suites have afternoon sun. So when we checked in at 3 PM, the room was so so so hot. And it was registered at 28°. When they sent technician to rectify the aircon, he could not do anything because it was centrally controlled. This is a very unlikable system. Hope you can improve on this in your next renovation. All in all, in this trip our group has booked 20 nights in your hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

Iman

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Never try
Room was so cold and air condition not working , they bring heater to room , nobody speak english , breakfast was full and they say take some food for take away , never go this hotel
Stayed 3 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition very hot
Everything was OK we were in the room number 1612. We arrived at 2:33 PM in the afternoon and because of the afternoon sun. The room was very hot at 26°C. So we waited at night when we went back after dinner the temperature dropped to 24. It is very hot for us. We kept calling the engineer they came, but he couldn’t do anything. On the third night we actually had to ask for a fan to put in our room to regulate the air. I will be coming back again on 29 December, and I hope you are not going to give me a room that is facing the west and also a room with a better air condition .
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and good location
Very nice stay and got a free upgrade to executive room. Good location where is near to Guangzhou East Railway station and Popark shopping mall with AEON department store in it.
Stayed 2 nights in Dec 2023

8/10 Good

Sanja, ZAGREB

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are really nice and spacious. We have stay at executive floor with lounge access. Loungeis nice but selection of food was the same every day and we have been there- 10 days. Ano western food.
Stayed 10 nights in Dec 2023

10/10 Excellent

CHEE KEONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast definitely was not worth it. It does not provide international breakfast and more on Chinese food where option is limited. The breakfast look more like a lunch.i would recommend to eat outside as the price is not worth it to include breakfast while staying in the hotel. Onr things is good in this hotel is if you do a late check in at midnight they let you check out at 3 pm.
Stayed 1 night in Nov 2023

10/10 Excellent

Fayse

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the location, is perfect
Stayed 5 nights in Oct 2023

2/10 Terrible

Calvin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, be aware! Stay away from this Place ! Please stay someplace else!
Stayed 3 nights in Nov 2023

10/10 Excellent

Alexis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Lawrence, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall an excellent hotel with the 2 exceptions: 1. waiting staff service at the bar lounge was extremely slow. I waited for at least 10 mins before someone dropped by to take the drink orders and could hardly find any one after getting the drinks. 2. the wifi was slow with the exception of using wechat. Had no access to other communications platforms like Whatsapp, Google, Youtube, Gmail etc. I was told there was government regulations that it was not allowed to access such services, which I could get that from White Swan Hotel, which is also in Guangzhou
Stayed 2 nights in Oct 2023