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Jumeirah Guangzhou

4.5 star property

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Photo gallery for Jumeirah Guangzhou

Front of property
Couples treatment rooms, body treatments, deep-tissue massages
Indoor pool
Premier Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service
$289
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
No. 12 Zhujiang East Rd, Tianhe District, Guangzhou, Guangdong, 510623
  • Place, Guangzhou Library
    ‪8 min walk‬
  • Place, Guangzhou Opera House
    ‪15 min walk‬
  • Place, Canton Tower
    ‪3 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Twin Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite

  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Loft

Signature Loft | 1 bedroom, premium bedding, down comforters, pillowtop beds

Signature Loft

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
Four Seasons Guangzhou
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 536 reviews
Four Seasons Guangzhou

About this property

Jumeirah Guangzhou

4.5-star Guangzhou hotel, connected to a shopping center in Tianhe
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour health club, a bar/lounge, and massage/treatment rooms. Housekeeping is available on request.
Jumeirah Guangzhou offers 110 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Jumeirah Guangzhou features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6458 square feet (600 square meters) include conference space. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Jumeirah Guangzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
The Lobby Lounge - Onsite café.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • The Lobby Lounge

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,458 square feet of conference space

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jumeirah Guangzhou Hotel
Jumeirah Guangzhou Guangzhou
Jumeirah Guangzhou Hotel Guangzhou

Jumeirah Guangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Nour

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

nana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Eddy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff were friendly and helpful. The cleanliness was superb. The room was lovely. The only thing that disappointed us was the outdoor pool was closed for our entire stay (not sure why), which was the actual reason we booked this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

aldous

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. conveniently located with easy access to everything. a bit disappointed at the breakfast and improvement to both the choice and quality of the dishes offered is required.
Stayed 1 night in Mar 2025

10/10 Excellent

Rohin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 8 nights in Mar 2025

10/10 Excellent

Clinton Chi Ngong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great big clean rooms, high ceiling, and good staffs

8/10 Good

Basit

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC was too cold initially

The air conditioner was too strong the first day and night no matter how we adjusted it, and the room was too cold because of that. Guest service provided a space heater, which helped a little bit. Then the AC became more comfortable during the rest of the stay.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!The only service in Guangzhou is very considerate and meticulous,and the hotel is high quality,I'd like to stay here again
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Ziyad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel with excellent location

I was lucky to get the chance to stay at its early opening. Everything was excellent, the staff are doing their best, spa was not opened yet. But I loved my my stay. One more thing is, the high ceiling in the room is exoptional.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel

Concierge and housekeeping staff were excellent. Front office staff lacked professionalism and manners, often having an ego. Unless this is a cultural difference, everything else was about alright.
Stayed 2 nights in Jul 2025

8/10 Good

Angel

Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
设施好 服务好 交通便利
Stayed 1 night in Jun 2022

4/10 Poor

Ka Yu

Traveled with partner
Disliked: Cleanliness, amenities
房间：房间找到两三处毛发，memo纸盘有污渍 餐厅：餐厅服务员对餐桌礼仪不到位 下单时没问什么是头盘 主菜，两位的主菜分开上没同时间上菜 酒吧：擦毛巾的毛巾是臭的 刷完桌子留下一股大臭味
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Gen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay in Guangzhou!

Been to many hotels around the world and this one is for sure top tier in my book. Excellent facility, professional staff, great location. Would for sure stay here again when in Guangzhou! Especially thank you to all the front desk, concierge, guest service and house keeping for making our stay in Guangzhou comfortable!
Stayed 5 nights in Apr 2021

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我覺得整體都好，服務也很好，也很主動幫忙！喜歡這裡，唯一美中不足，剛好遇到裝修，好吵！希望下次入住沒有工程
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

guoxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020