6/10 Okay
Siu Ying
Traveled with family
Nov 25, 2025
There is mis infornation re the hotel as listed in hotels.com website. Although the hotel address is the same, the website listed the hotel in yuixue area which is what we wanted, but it is actually located at tianhe area. The website listed that it is 8 min. Walk to beijing rd. Pedestrian walk but it was actually 20 min walk or 49 yen by taxi. We chose the hitel because of its location but the described location on the website was wrong. Also when we check in, the assigned room with 2 beds had no window. We had to pay an upgrade to have a room with a window. This was not stated in the website. So this is wrong advertising. I hope hotels.com review the accuracy of its content. This is very disappointing.
Siu Ying
Stayed 2 nights in Nov 2025





















