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Park Hyatt Guangzhou

5.0 star property

Choose dates to view prices

Photo gallery for Park Hyatt Guangzhou

Exterior
Couples treatment rooms, hot tub, steam room, body treatments
Cocktail bar
Exterior
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
No. 16, Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
  • Guangzhou Opera House
    ‪6 min walk‬
  • Flower City Square
    ‪12 min walk‬
  • Guangzhou Library
    ‪2 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪48 min drive‬

Room options

View all photos for 2 Double Beds Park View

48-inch LED TV with cable channels, TV, pay movies

2 Double Beds Park View

  • 560 sq ft
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed River View

1 King Bed River View | Minibar, in-room safe, desk, soundproofing

1 King Bed River View

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds River View

View from room

2 Double Beds River View

  • 560 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Deluxe King

Park Deluxe King | View from room

Park Deluxe King

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living area | 48-inch LED TV with cable channels, TV, pay movies

Park Suite

  • 1173 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Canton Tower View

1 King Bed Canton Tower View | View from room

1 King Bed Canton Tower View

  • 560 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower View Suite

Tower View Suite | Minibar, in-room safe, desk, soundproofing

Tower View Suite

  • 1173 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds Canton Tower View

View from room

2 Double Beds Canton Tower View

  • 560 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 2799 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 2239 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 1744 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Deluxe Suite

Park Deluxe Suite | Minibar, in-room safe, desk, soundproofing

Park Deluxe Suite

  • 1173 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, River View

Deluxe Studio Suite, 1 King Bed, River View | Living area | 48-inch LED TV with cable channels, TV, pay movies

Deluxe Studio Suite, 1 King Bed, River View

  • 1173 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, soundproofing

1 KING BED

  • 569.3 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 DOUBLE BEDS

View from room

2 DOUBLE BEDS

  • 560 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Park View

1 King Bed Park View | Minibar, in-room safe, desk, soundproofing

1 King Bed Park View

  • 560 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (458)
The price is $234
per night
$272 total
includes taxes & fees
Mar 16 - Mar 17
Four Seasons Guangzhou

About this property

Park Hyatt Guangzhou

5-star hotel in Tianhe
This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

In addition to a full-service spa, Park Hyatt Guangzhou features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 13993 square feet (1300 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Onsite self parking and valet parking are complimentary.

Park Hyatt Guangzhou has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dining Room - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Living Room - This restaurant specializes in Fusion cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Yue Jing Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Roof Bar - Onsite cocktail bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dining Room
  • Living Room
  • The Roof Bar
  • Yue Jing Xuan

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Baby bath
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (13,993 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Rollaway bed fee: CNY 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Park Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 110 reviews
Rating 8 - Good. 24 out of 110 reviews
Rating 6 - Okay. 4 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but because of the conference you have to wait extra time for them to get your room ready. Otherwise everything else is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Yohnatan

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Oct 2024

8/10 Good

Yujing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom wasn’t cleaned properly when I walked in, nothing major, just a small stuff wasn’t cleaned off. The staff at the front desk take it very seriously and did a wonderful job to solve this problem. Great location and great staff. I had wonderful experience here and would stay again in the future. Highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

chuqian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the cleaning staff was always polite and the room was always clean.
Stayed 5 nights in Jul 2024

2/10 Terrible

TING

Stayed 1 night in May 2024

10/10 Excellent

Eloy, Cutler Bay

Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, superb service from staff, amazing view.
Stayed 1 night in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoyan

Traveled with family
Good hotel, good room, good service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel is modern and comfortable. Service is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Or Tsun Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Kanti

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ying

Stayed 1 night in Jul 2023

10/10 Excellent

Miaotian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019