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Hotel Amenities

Renovations + Closures

The property is closed during January, February, March, April, May, and June.

Property Features

Public areas are equipped with wired and wireless Internet access (surcharge). A business center is on site at this 4-star property. This Dongguan hotel also offers a fitness center, concierge services, and 24-hour room service. Complimentary self parking is available on site.

  • Safe-deposit box at front desk
  • Business center
  • Luggage storage
  • Free self parking
  • WiFi (surcharge)
  • Elevator
  • Fitness facilities
  • Wired internet access - surcharge
  • Concierge services
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs

Room Amenities

Guest accommodations at Ramada Plaza by Wyndham Dongguan Songshan Lake offer air conditioning. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Private bathroom
  • Room service (24 hours)
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Free self parking

Internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Food & Drink

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Payment types

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Guest education on local ecosystems and culture

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitization practices of any association

Staffed front desk

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must be of specific type(s): PCR

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Minimum age for negative COVID-19 test result requirement: 1

Minimum age for proof of COVID-19 vaccination requirement: 1

COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Hotel Names

  • Ramada Plaza by Wyndham Dongguan Songshan Lake Hotel
  • Ramada Plaza by Wyndham Dongguan Songshan Lake Dongguan
  • Ramada Plaza by Wyndham Dongguan Songshan Lake Hotel Dongguan

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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