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Richwood Garden Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richwood Garden Hotel

Indoor pool, outdoor pool
Interior detail
Property entrance
Deluxe Suite, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Dabandi District, Provincial Road S358, Humen Town, Dongguan, Guangdong, 523929
  • Humen Park
    8 min drive
  • 客家美食城
    1 min walk
  • Bitou Station
    24 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    31 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, down comforters, minibar, in-room safe

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Dongguan Humen, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (22)
The price is $43
per night
$51 total
includes taxes & fees
Jan 9 - Jan 10
Holiday Inn Express Dongguan Humen, an IHG Hotel

About this property

Richwood Garden Hotel

4-star Dongguan hotel, connected to the convention center in Humen
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a poolside bar.
Richwood Garden Hotel offers 430 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature down comforters. 37-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dongguan hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and complimentary newspapers; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Richwood Garden Hotel features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A poolside bar is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This Art Deco hotel also offers a fitness center, a sauna, and gift shops/newsstands. Guests can use the health club at a partner property. Complimentary self parking is available on site, along with a car charging station.

Richwood Garden Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Richwood Garden Hotel has 2 restaurants serving breakfast, lunch, and dinner.
OPUS JAPANESE RESTAURANT - This restaurant overlooks the garden and specializes in Japanese cuisine. Reservations are required. Open daily.
RICHWOOD RESTAURANT - This poolside buffet restaurant specializes in Chinese cuisine and serves dinner only. Open 24 hours. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 38 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • OPUS JAPANESE RESTAURANT
  • RICHWOOD RESTAURANT

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Richwood Garden
Richwood Garden Dongguan
Richwood Garden Hotel
Richwood Garden Hotel Dongguan
Richwood Garden Hotel Hotel
Richwood Garden Hotel Dongguan
Richwood Garden Hotel Hotel Dongguan

Richwood Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Food, service and pool side I hurt mat foot badly and staff wasn't interested at all!
Stayed 2 nights in Sep 2019

10/10 Excellent

Jinwen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Very clean and comfortable swimming pool.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jul 2019

4/10 Poor

Wayne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Dissapointment at The Core
The hotel is very nice, but service is very sub-standard and inconsistent. They show many places to eat, but many are not staffed and the open times vary day to day. Service for the rooms is very hit and miss. Shame that such a nice facility fails on such a basic level. Breakfast is TERRIBLE as well.
Stayed 4 nights in May 2019

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Man Yiu

Good for hot spring.
Stayed 1 night in Dec 2018

10/10 Excellent

Jack

Liked: Staff & service, property conditions & facilities
Overall is satisfied
Stayed 1 night in Jul 2018

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is adequate for a business trip for 1 or 2 nights not a lot around in the area but the food just passes. WIFI is a little slow
Stayed 2 nights in Feb 2018

8/10 Good

K R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Peter, New Jersey

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Urgent need for upgrade
I can see this was once a very nice resort but not any more. It's weird to see so many good reviews about this hotel. It's old and needs a major upgrades to maintain 4 star level. Just looking at the current room condition, it's only a 2 star hotel. The hotel was really empty and was sad to see a live singer singing by herself at the lounge without any customers. They don't have a central heater so my room was a little cold. I called the front desk and they brought me the portable heater which was very nice.

8/10 Good

KWAI MING ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

SUK YEE ALICE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多次入住！
Stayed 1 night in Nov 2019

10/10 Excellent

zongxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

waimui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整潔舒適，非常滿意，如果有車去虎門市區就好
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

霉味很重，在走廊和房間都有。 餐廳的食物很差。 酒店動線很亂，指標也不清楚，想逛一下，都會迷路
Stayed 1 night in Aug 2017

6/10 Okay

ChiChiu

Liked: Cleanliness, room comfort
Disliked: Staff & service
休閒酒店
處理訂房確認，非常差，經常沒法找到預定，已經2次，要客人自己去處理，沒有認真處理，令人有點生氣。

8/10 Good

Chi Wa, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高
性價比高

6/10 Okay

Sin Kwan, 香港1

交通不便，衞生有待改善
酒店面積很廣，房間也很大，但交通真的不方便，無論坐火車或巴士也必須再轉車。酒店接待處員工對網上訂房的流程不熟悉，要花一段時間才找到客人的名字，另外酒店衞生有待改善，房間的電話居然滿佈霉點，早餐的牛油內竟有一群死螞蟻，把我的朋友嚇慌了。其實酒店四週環境不錯，旁邊已是水庫，天氣好時，沿著水庫散步也很舒適。

8/10 Good

Chiu wah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with beautiful surroundings:)
Not only the well maintained room and facilities, there is unexpected beautiful surroundings. Buffet breakfast provides varieties of foods. The only comment is its Wifi is a little bit slow!

8/10 Good

Man ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

游池沒有提供游帽要自費才可游泳
當我去到check in 時沒有已訂房資料， 等了很久都辦不到入房手續，最後要打電話到香港Expedia 求助，才能入住。所以質數很差

10/10 Excellent

CHU CHENG, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
很棒的飯店，下次有機會還要去住^.^

6/10 Okay

Franck, Chambéry

Disliked: Cleanliness, property conditions & facilities
Chambre sale
Hotel sans charme et très éloigné de la ville. Pour passer icognito c'est parfait. Le ménage laisse vraiment à désirer, ma chambre est restée sale pendant trois jours pas un seul coup d'aspirateur... L'hotel est veillissant, il n'est pas entretenu, c'est dommage car il est superbe avec aussi une belle piscine au centre. Sinon c'est très calme et je m'y suis senti à l'aise. Les chambres sont très spacieuses.

6/10 Okay

MIKYUNG, 한국

이번엔 정말 실망스러운^^;;
일전에 출장차 묵었던바있던 호텔이라 묻지도 따지지도않고 묵었다 한국서 호텔스닷컴을 통해 예약을 했다가 일정이 바뀌어 급히 취소를 하고 다시 예약을 해서 갔는데 밤 10시경에 호텔체크인을 하려하니 계속 캔슬된 예약만 확인이 된다고함 난 분명히 지불을 했고 확약번호도 확인을 시켜줬지만 그래도 않된다하며 데파짓을 1000위엔을 내라함 난 지불을 완료하였으니 확인하는동안 데파짓은 500위엔을 내겠다하니 그러라함 역시나 미니바는 봉쇄되있는 그리고 최근자에 한 반년이상은 사람의 인적이 없는 구석구석 먼지와 곰팡이가 드글드글한 룸을 내주었다 정말 실망스러워 다시는 이호텔을 안가야겠다고 다짐을 함 다음날 체크아웃 하는 내내 예약캔슬과 확약확인이 정말 더뎌서 공항에 늦을뻔함 두번다신 안오리라~~~