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Shangri-La Guangzhou

5.0 star property
VIP Access

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Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
Couples treatment rooms, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
$118
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    ‪2 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Beijing Road Pedestrian Street
    ‪12 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, River View

View from room

Premier Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Twin Beds, River View

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Twin Beds, River View

  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down comforters, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

View from room

Deluxe Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, down comforters, free minibar items, in-room safe

Executive Suite, 1 King Bed

  • 936 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe, Room, 1 King Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Guangzhou

5-star Guangzhou hotel, connected to a rail/subway station in Haizhu
6 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Shangri-La Guangzhou features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 24111 square feet (2240 square meters) include a conference center. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Shangri-La Guangzhou has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Wok Too Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 254 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • RIBS
  • SE Asia Kitchen & Bar
  • Summer Palace
  • Wok Too Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (24,111 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from April to November
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 617 reviews
Rating 8 - Good. 172 out of 617 reviews
Rating 6 - Okay. 39 out of 617 reviews
Rating 4 - Poor. 15 out of 617 reviews
Rating 2 - Terrible. 20 out of 617 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 5 nights in May 2025

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and condition

Great hotel for trade show attendance . Right across from the hotel is pazhou exhibition hall
Stayed 4 nights in May 2025

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Hotel was a little outdated but it was still a great hotel. Would stay here again just for the service!
Stayed 5 nights in May 2025

10/10 Excellent

Yuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent properties and great service, would definitely recommend ppl for staying there
Stayed 2 nights in May 2025

10/10 Excellent

Rabih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very considerate to our 40th anniversary celebration and made special decoration in the room. Apart from this the overall hotel and staff are great, pleasant and enjoyed every bit of it
Stayed 4 nights in May 2025

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with nice view.

Very comfortable stay with many facilities available. The room was big and bathroom too. I took the rooms facing the river so it was nice view we had. Overall nice and comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking Distance Convention center

Great hotel, excellent restaurants and great staff!
Stayed 6 nights in May 2025

10/10 Excellent

Mohd Mughti Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

olugbenga

Stayed 1 night in May 2025

10/10 Excellent

Mariam, Kuwait

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. Walking distance to Canton Fair. staff should speak english better as i was having issues translating everytime.
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The property is nice but dated. BONUS, its very close to the Canton Fair. No Bellman helped us with our luggage or greeted us when we first arrived. We decided to try 3 different 5 star hotels for each Phase of thr Canton Fair. All within walk distance to the Fair. All the exact same price range. The Shanghai-la honestly felt like a money grab and didnt actually provide any service. For example other hotels offered cocktail hours, welcome drinks, someone explained all the different dining options, engaged with us, and checked in with us daily to see how we are doing or if any needs werent being met. That being said all the staff we encountered pleasant. The outdoor pool closes early to be allowed entrance to the indoor pool you must wear a swim cap and lane swim. As a side note... the hot tubs are separated by gender and located in the individual change rooms.
Stayed 4 nights in Apr 2025

4/10 Poor

Alexander

Stayed 4 nights in Mar 2025

10/10 Excellent

Harinder

Stayed 1 night in Apr 2025

6/10 Okay

Jasjeet

Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester Alan

Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Stayed 4 nights in Mar 2025

10/10 Excellent

punit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , stay two long trips already this year, couldn’t be more happier
Stayed 4 nights in Feb 2025

4/10 Poor

Eliza

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freddy, town of mount royal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People very Friendly. A shot to concierge Ray very helpful, Great job Ray!!
Stayed 5 nights in Mar 2025

10/10 Excellent

JUAN-IGNACIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Jianghong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious room, and friendly staff. Only downside is limited dining options nearby. Hard to find a place for late lunch in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel very friendly staff, clean rooms and great dining
Stayed 6 nights in Oct 2024

10/10 Excellent

WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025