*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Sheraton Guangzhou Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2022.
Sheraton Guangzhou Hotel has designated areas for smoking.
- Number of outdoor pools - 1
- Rooftop garden
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Luggage storage
- Hair salon
- ATM/banking
- Train station pickup (surcharge)
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 445
- No accessible shuttle
- Number of floors - 33
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of accessible parking spaces 10
- Front entrance ramp
- Registration desk height (inches) - 47
- Registration desk height (centimeters) - 120
- Elevator door width (inches) - 39
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 100
- Number of poolside bars - 1
- Full-service spa
- Stairwell handrail height (inches) - 47
- Stairwell handrail height (centimeters) - 120
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 4
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Free newspapers in lobby
Room Amenities
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
- Wheelchair accessible
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Pay movies
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Digital TV service
- Free WiFi
- Free wired internet
- Pillow menu
- TV size: 55
- TV size measurement: inch
- Deep soaking bathtub
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Closed captioned TV
- Height-adjustable showerhead
- Grab bar - near toilet
- Roll-in shower
- Transfer shower
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Telephone accessibility kit
- Wardrobe or closet
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
- Magnifying mirror
- Smooth flooring in room
- Thin carpet in room
- High pile carpet in room
- Tile flooring in room
- Area rug/s in room
- Toilet grab bar height (inches) - 31
- Toilet grab bar height (centimeters) - 80
- Doorway wheelchair width (inches) - 39
- Doorway wheelchair width (centimeters) - 100
- Roll-in shower width (inches) - 31
- Roll-in shower width (centimeters) - 80
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Sign language-capable staff
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CNY 1000 per accommodation
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
- Airport shuttle fee: CNY 780 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 350.0 per night
- Credit card charges are subject to a surcharge of 100 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
UnionPay
Comprehensive food waste policy
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property registry number - 9144010169154142X5
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
State tax ID - 9144010169154142X5
Number of children who can stay free - 2
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CNY 350.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Guangzhou Sheraton
- Guangzhou Sheraton Hotel
- Hotel Sheraton Guangzhou
- Sheraton Guangzhou
- Sheraton Guangzhou Hotel
- Sheraton Hotel Guangzhou
- Sheraton Guangzhou Hotel Hotel
- Sheraton Guangzhou Hotel Guangzhou
- Sheraton Guangzhou Hotel Hotel Guangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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