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The Westin Pazhou

5.0 star property

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Photo gallery for The Westin Pazhou

Exterior
Lobby lounge
View from room
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Housekeeping
  • Breakfast available

Explore the area

Map
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong, 510335
  • Canton Fair Complex
    ‪1 min walk‬
  • Canton Tower
    ‪7 min drive‬
  • Taikoo Hui
    ‪9 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪55 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, River View

Executive Room, 1 King Bed, River View | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, River View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, River View

Executive Room, 2 Double Beds, River View | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds, River View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, River View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | View from property

Room, 1 King Bed, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Pazhou

5-star Guangzhou hotel, connected to the convention center in Haizhu
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Westin Pazhou offers 325 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, body scrubs, and body treatments.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Westin Pazhou features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. The property offers extended parking privileges to guests.

The Westin Pazhou is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Canton Bazaar - This restaurant serves breakfast, lunch, and dinner.
Five Zen5es - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 100 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 218 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Canton Bazaar
  • Five Zen5es
  • Lobby Lounge

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (32,292 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 42 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Fee for in-room wired internet: CNY 100 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pazhou
Pazhou Westin
Westin Pazhou
Westin Pazhou Guangzhou
Westin Pazhou Hotel
Westin Pazhou Hotel Guangzhou
The Westin Pazhou Guangzhou Hotel Guangzhou
The Westin Pazhou Hotel
The Westin Pazhou Guangzhou
The Westin Pazhou Hotel Guangzhou

The Westin Pazhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 303 reviews
Rating 8 - Good. 79 out of 303 reviews
Rating 6 - Okay. 20 out of 303 reviews
Rating 4 - Poor. 5 out of 303 reviews
Rating 2 - Terrible. 1 out of 303 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Stayed 6 nights in Oct 2024

6/10 Okay

Jing, NORTH YORK

Stayed 3 nights in Sep 2024

10/10 Excellent

Ronghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

hang

Stayed 1 night in Jul 2024

10/10 Excellent

Brian, Riverton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and willing to help with whatever request.
Stayed 4 nights in Jul 2024

10/10 Excellent

Quinn

Stayed 2 nights in Feb 2024

6/10 Okay

Carlos, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Great location if you are attending Canton Fair. Friendly staff. Very bad internet connection. After 11pm, very poor selection for room service. Gym upgrade needed. The SPA was closed
Stayed 8 nights in Apr 2024

10/10 Excellent

JI YUN, la canada

Stayed 7 nights in Mar 2024

10/10 Excellent

De Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024

10/10 Excellent

ka tai

Stayed 1 night in Apr 2024

10/10 Excellent

Babak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and respectful, the only problem was lack of English speaking skills among the lower level employees like cleaning lady and restaurant staff. Very nice rooms and clean bed.
Stayed 5 nights in Jan 2024

6/10 Okay

Michael Anthony

10/10 Excellent

YESHUA, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great chabad too!
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Perfect Location if you are attending the Canton Fair Room amenities were very nice King size bed is good for a couple with 2 young kids
Stayed 3 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in May 2023

10/10 Excellent

Rafael

Stayed 4 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is great, clean and comfortable. Except the staffs at lounge should be trained better.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2019

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Xiang Bin

Stayed 2 nights in Oct 2019

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,
Stayed 1 night in Sep 2019