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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
View from room
Lobby
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Pool
  • Breakfast available
  • Laundry

Explore the area

Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Shangxiajiu Pedestrian Street
    ‪15 min walk‬
  • Haizhu Wholesale Market
    ‪3 min drive‬
  • Yuexiu Park
    ‪7 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed | Premium bedding, minibar, in-room safe, desk

Standard Room City View Queen Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room City View King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room River View King Bed

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room City View Twin Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed | Premium bedding, minibar, in-room safe, desk

Club Premier Suite River View King Bed

  • 969 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room River View King Bed

  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room City View Twin Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room City View King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room River View Twin Bed

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite

Premium bedding, minibar, in-room safe, desk

Club Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM CITY VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view King Room

  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM RIVER VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

White Swan Hotel

5-star hotel in Haizhu
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, White Swan Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 26910 square feet (2500 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

White Swan Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,910 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 575.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 906 reviews
Rating 8 - Good. 219 out of 906 reviews
Rating 6 - Okay. 39 out of 906 reviews
Rating 4 - Poor. 11 out of 906 reviews
Rating 2 - Terrible. 9 out of 906 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room, great views.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel was very good
Stayed 1 night in Nov 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Robert, FORT LEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world. My go to place while in Guangzhau.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gloria, Herndon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impressive and provides an excellent service to the customers. The neighborhood is quite and and attractive. We enjoyed our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice river view and the spacious hotel room.
Stayed 3 nights in Dec 2024

10/10 Excellent

pandora

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 5 star hotel make you feel comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with my parents (who grew up in this city) and my kids. The hotel accommodated two adjoining rooms for us, with river views. We loved the beautiful property, pool, spa area, modern touches. The staff members were exceptional. Because it's on an island, the only thing that was inaccessible was public transportation, but taxis are very easy to get and the staff is helpful with that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve Kwok Chau, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, New York

Stayed 1 night in Nov 2024

10/10 Excellent

Steve Kwok Chau, San Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s wonderful experience staying in White Swan Hotel, room is clean and almost brand new, staff are nice and demonstrates professionalism! Better yet we have a two night upgrade river view room, Thanks and strongly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

YUK CHOI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Yongzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. Thank you so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Kearny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small, expensive on property dining.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jinquan

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the first stay, may do it again in the future.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is still one of the best hotels in Guangzhou! I like the windows view for the beautiful river, and the artistic design of the hallways and the center view of "Guxiang Shui" (Hometown Water Fall) view. But I didn't like the always-full sofa sitting area, and the floor services. The best memory gave me was that in the old days of 1980s, here the hotel has staff in the hallway to gard the gates and get everyting in order, such as direct the "Bai-Tan-E" taxi waiting area, and watch out any one who were not related to the hotels, and in the sitting area (much more seatings for our convenience, now other hotels are much worse, such as Garden Hotel - no any seating at all in the hall way!, not taxi outside, not people getting the taxi into the gate...), I wish this could be better in the future. thank you for your hospitality! from New York.
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Wan Yun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2024

10/10 Excellent

SANDY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

xiao shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , safe and convenient location. Staffs are friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience
Stayed 5 nights in Oct 2024