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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
Lounge
Premium bedding, minibar, in-room safe, desk
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$150
includes taxes & fees
Jan 13 - Jan 14

Explore the area

View in a map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Place, Shamian Exhibition Hall
    ‪2 min walk‬
  • Place, Guangzhou Cultural Park
    ‪12 min walk‬
  • Place, Shangxiajiu Pedestrian Street
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed | Premium bedding, minibar, in-room safe, desk

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • 969 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room River View King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 646 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed | Premium bedding, minibar, in-room safe, desk

Standard Room City View Queen Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room City View Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room City View Twin Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room City View King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (2 Beds)

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe City-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view King Room

  • Sleeps 2

View all photos for Deluxe City-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Twin Room

  • Sleeps 2

View all photos for Deluxe River-view King Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for CLUB DELUXE ROOM CITY VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2

View all photos for CLUB DELUXE ROOM RIVER VIEW

Premium bedding, minibar, in-room safe, desk

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2

View all photos for Club Premier Suite

Premium bedding, minibar, in-room safe, desk

Club Premier Suite

  • Sleeps 2

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About this property

White Swan Hotel

5-star hotel in Haizhu
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, White Swan Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 26910 square feet (2500 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

White Swan Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,910 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 575.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHAWN, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Yongzheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we’ve stayed in this hotel numerous times for the past several years. The hotel is clean and staff are extremely helpful and friendly, especially those at the front desk and lobby. We happened to have dinner at Jade River one night and noticed the service has been greatly improved, since we’d a very bad experience last time we tried their tasting menu, especially the server named Likhung, if my memory serves me correctly, serviced at a level above and beyond our expectations. Congrats to the management
Stayed 8 nights in Sep 2025

6/10 Okay

meiling, Braintree

Traveled with partner
Liked: Staff & service
The property is old, not impressed. The only thing I like was the breakfast buffet, however, tables were too closed to each other and very loud environment.
Stayed 2 nights in Sep 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design .
Stayed 3 nights in Sep 2025

10/10 Excellent

haili

Stayed 3 nights in Aug 2025

8/10 Good

qihong

Liked: Cleanliness, staff & service, property conditions & facilities
A very traditional five-star Hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel with great services. But the call to front desk or other services no answering.
Stayed 2 nights in Aug 2025

10/10 Excellent

SAI SSU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with excellent concierges services. They helped us booking the train tickets and provided us very useful information about the local areas. I specifically wanted to thank Mr. Chen who assisted our transportation to another hotel with 5 big pieces of luggages. It’s little hard to find big car in that hotel area without pre booking. So his help was much appreciated!
Stayed 1 night in Aug 2025

6/10 Okay

Shing, South San Francisco

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The White Swan should be an icon of Guangzhou, but my experience was deeply disappointing. Service was slow and unprofessional, dining staff came across as rude, and I was bitten by mosquitoes countless times. For such a renowned hotel, better service and proper pest control are urgently needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 5 nights in Aug 2025

6/10 Okay

Tom

Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Traveled with family
Disliked: Amenities
Not worth for $ paid
Stayed 2 nights in Aug 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bao Qiong

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby staff, Horace Chen, 陈灏，is very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are courteous and polite.
Stayed 1 night in Jul 2025

10/10 Excellent

MEILAN

Stayed 8 nights in Jun 2025

10/10 Excellent

Sun Yih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

siyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Qianyi

Traveled with family and small children
Liked: Cleanliness, amenities
I love the morden clean room with nice city view. The residents get the priority to make a reservation for restaurant. All staffs are courteous and provide impeccable service. I'll come again.
Ground floor sided view
Dim Sum -morning tea time
Second floor restaurant inside view
The urban scenery visible from the room's window
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful rooms. Nice staff. Sink and toilet were blocked, though.
Stayed 2 nights in Jul 2025