Yiwu Commatel hotel

3.0 star property

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Photo gallery for Yiwu Commatel hotel

View from property
Lobby
Lobby
Deluxe Suite | View from room
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • Laundry
  • Pool

Explore the area

Map
A block South tower of Continental Cntr, Xin Gang Dong Road, Guangzhou, Guangdong, 510335
  • Canton Fair Complex
    1 min walk
  • 麦当劳
    7 min walk
  • Pazhou Station
    8 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    50 min drive

Room options

Superior Room

  • 377 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Business Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Superior Twin Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Yiwu Commatel hotel

3-star Guangzhou hotel, connected to the convention center in Haizhu
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Yiwu Commatel hotel offers 69 accommodations with coffee/tea makers and bathrobes. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site.
Yiwu Commatel hotel features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A business center is on site at this 3-star property.

Wired and wireless Internet access is complimentary. Event facilities measuring 915 square feet (85 square meters) include conference space. This business-friendly hotel also offers a garden, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Yiwu Commatel hotel is a smoke-free property.

Continental breakfasts are available for a surcharge.
Emerald cafe - This coffee shop serves breakfast, lunch, and dinner.
JIN JIA LI RESTAURANT - This restaurant serves lunch and dinner.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CNY 150 per day)
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: CNY 35 to 150 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emerald cafe
  • JIN JIA LI RESTAURANT

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 915 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 8 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CNY 35 to 150 per person
  • Nearby parking fee: CNY 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Yiwu Commatel
Yiwu Commatel Guangzhou
Yiwu Commatel hotel
Yiwu Commatel hotel Guangzhou
Yiwu Commatel hotel Hotel
Yiwu Commatel hotel Guangzhou
Yiwu Commatel hotel Hotel Guangzhou

Yiwu Commatel hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 8 out of 133 reviews" "
Rating 8 - Good. 45 out of 133 reviews" "
Rating 6 - Okay. 47 out of 133 reviews" "
Rating 4 - Poor. 20 out of 133 reviews" "
Rating 2 - Terrible. 13 out of 133 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs are not friendly and the room is dirty.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. Short walk to Canton fair.
I must have been given the smokers room. I do not smoke. Smokers stench in the room 1008 and a leaking toilet. Not very clean, in need of some repairs.
Stayed 4 nights in Oct 2018

6/10 Okay

Ying Ying

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Past it's best
The hotel is well situated for canton fair but atrocious wifi renders it of little value to the business traveller. The room was grubby although bedding was freshly laundered. It's in a poor stabeard of repair; my window would not close, light fitting hanging off wall and a light that could not be turned off. Best avoided in my opinion.

6/10 Okay

VISHESH

Liked: Cleanliness

4/10 Poor

SILAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy acssesss to canton fair
Great acssess to canton fair but hotel wasn't good and it was so noisy specially at the night and even midnight as the next building was a trade and their clean hours was started at the night time. The management of the hotel was so poor as well as the service and also the room quality.

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay
This hotel has a problem supplying hot water. Had to move rooms because the shower had no hot water. Same problem occurred in the second room. Breakfast was not good. Cold food and limited range. Nothing much around the neighbourhood. Was there for an exhibition close by and had to catch the train to find a decent restaurant. Check-in was slow. Disappointing stay.

4/10 Poor

Shane, Brisbane

Disliked: Cleanliness, property conditions & facilities, room comfort
YiWi Stay
The room was very ordinary and not worth the money paid. I booked a superior king room, glad I didn't go for a cheaper room The room was extremely dated, quite dirty, no tea or coffee ( there was a kettle though). The Wi-Fi was poor at best and the food the same each day and very plain. The only thing going for this stay was the closeness to the fair.

2/10 Terrible

Ben, Gold Coast, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Rooms, Rude Staff!
I arrived at the hotel @ 8.00 pm at night to check in after a long flight. When I asked the receptionist that spoke very good English the Bar & Restaurant hours she said that they closed at 9.00 pm! Both were already closed and there was no way of even getting a Beer or anything. I then got to my room via the lift that was basically accessed through a back door of the Hotel. The "Suite" room I had booked was absolutely Filthy Dirty, there was paint bubbling and peeling off the ceiling throughout the room and the shower screen and floor looked like it hadn't been cleaned in quite some time. It was the sort of shower where you would definitely have to wear some sort of footwear to avoid getting Tinea. There was mould growing around the bathroom sink and the toilet hadn't been cleaned either!. I rang the reception and they sent a staff member up to inspect and she seemed to think that it was acceptable (to later find out that this person was actually the cleaner). I refused to stay in that room so they showed me two other rooms that were just as bad as the first! When I asked for a refund the staff member on the front desk was very rude towards me and she now couldn't understand any English. I would advise to find alternative accomodation and would not ever recommend this Hotel to anyone!

8/10 Good

NIRANJAN

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth the amount paid
Hotel near Fair walking distance. Building is actually an office, partial convert to hotel. No security guards at lobby. Lift to rooms are shared with offices. Room smell awful. Just for a short stay. Not worth the amount. Will not consider for 2nd trip back to this hotel.

10/10 Excellent

Aan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Room Upgrade
Receptionist understand English,and gave us free upgrade room. Allow us to check in even before the time so we can rest. Bedding is very comfortable and super king bed. Receptionist also help us to write chinesse word for places that we want to go so it easier for taxi driver

4/10 Poor

Sui Lung, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, but not decent
1. Room was old 2. Door can't be closed smoothly 3. Smelly 4. Poor breakfast 5. Poor ventilation

8/10 Good

Chi Ting, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Good hotel, but limited choice for buffet breakfast. It's very near to the Canton Fair and MTR station.

8/10 Good

Angela, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Canton Fair
They upgraded us to the suite, the suite is clean and nice view. The hotel is very close to Canton Fair, 3-5 minutes walk to Metro station.

6/10 Okay

William, Shanghai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mildew Issue in Two Rooms
We had to change rooms twice because of the poor air circulation which cause mildew residue on the vinyl wall decoration. The hotel was reasonable with our request to change rooms because the smell and air quality. However, we did get a more suitable room....but this doesn't take away that mildew was a problem for the previous two rooms.

6/10 Okay

Verified traveler

A decent little hotel.
The location is very close to Canton Fair and the Metro where you can find plenty Chinese fast food and to cross under the other 2 halls. The only issue would be the hot water for the shower. I turned on the water heater for 15 minutes and got only 2-3 minutes of hot shower before the water cold again. On the 2nd day I turned it on for 30 minutes, got a minute or two of extra hot water. So, don't expect to have a long hot shower to soothe your aches after walking at the Canton Fair. The bottom glass door hinge of the glass shower wasn't sealed properly so water was everywhere in the bathroom. Everything else was acceptable, the wall was probably a bit thin, the Wi-fi was OK, My room offers 2 pair of slippers, a water heater to make tea and coffee, and 2 complimentary bottle of water which refilled daily. There is a small K-mart below the main floor that you can access from outside the hotel. I bought a couple of breads everyday to munch on during my Jet Lag time. There are 2 restaurants, 1 on the main floor next to the lobby and the other one is only the 5th floor. My favorite one would be the one that is on the main floor for breakfast, tea, lunch, and dinner. Very well cooked with decent portion, and the 2 little girls speak English. The restaurant on the 5th floor is a tad more expensive but offers more selection, and the staffs don't speak English. Overall, the hotel is quite pleasing. I won't bring my kids to stay there due the hot shower issue.

6/10 Okay

Verified traveler

Disliked: Cleanliness

8/10 Good

Nicole Lee, HONG KONG

Liked: Staff & service, room comfort
GOOD FOR BUSINESS ONLY...
UPON CHECK-IN WE WERE GIVEN A STANDARD ROOM INSTEAD OF A SUITE ROOM. WE WERE ALREADY INSIDE THE STANDARD ROOM AND COULD NOT BELIEVE IT IS A SUITE ROOM. WE WENT BACK DOWN THE RECEPTIONS TO ASK AND THEY SAID IT IS INDEED A STANDARD ROOM ONLY AS IT IS WHAT WE BOOKED FOR AS FAR AS THEIR RECORDS ARE CONCERNED. ITS GOOD THAT WE TOOK OUT OUR PRINTED COPY OF THE RESERVATIONS AND POINTED THAT IT CLEARLY STATES " 1 SUITE ROOM". FINALLY THE RECEPTIONS AGREED TO MOVE US TO SUITE ROOM. WOW...BIG DIFFERENCE BETWEEN A SUITE ROOM AND STANDARD ROOM, MUCH MORE COMFORTABLE. WE WILL BOOK SAME SUITE ROOM WHEN WE COME BACK FOR CANTON FAIR. HOWEVER, DON'T EXPECT ANY HOTEL FACILITIES LIKE SWIMMING POOL, SPA, GIFT SHOP OR GYM...NOTHING LIKE THAT HERE.CONSIDER YOUR STAY FOR PURELY BUSINESS ONLY AND YOU WILL BE SATISFIED.

4/10 Poor

Sanjeev, India

Disliked: Staff & service, property conditions & facilities
Experience about Hotel or Expedia
While booking we have selected Twin bed option and paid for the same. But got King bed. Then we raised a complaint to Expedia, who replied with unavailablity of the same. But at hotel we got Twin bed easily with extra payments which we had already paid to Expedia. Breakfast was below expectations.

8/10 Good

Yeo, Sigapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but location is off, no shopping around

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to convention center
Everything is good except not enough lighting in the room. Breakfast is better than we I expected. Very close to convention center.

8/10 Good

luke, australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice if you don't mind cigarette smoke
Pleasant hotel, good service and clean room. The only problem was the cigarette smoke that occasionally drifted through the air con. Apart from that, good overall experience.