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Hotel Costa Balena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costa Balena

Indoor pool, outdoor pool, open 10 AM to 10 PM, pool umbrellas
Staircase
Bar (on property)
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Av Veraneio, 154, (Par. a Avenida Atlântica) Enseada, Guarujá, SP, 11442-060
  • Enseada Beach
    3 min walk
  • Acqua Mundo Aquarium
    14 min walk
  • Enseada Handicraft Market
    17 min walk
  • Santos (SSZ)

Room options

View all photos for Suite Luxo Casal (Terreo)

Suite Luxo Casal (Terreo) | Premium bedding, minibar, in-room safe, soundproofing

Suite Luxo Casal (Terreo)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triplo Standard (1o Andar)

Triplo Standard (1o Andar) | Premium bedding, minibar, in-room safe, soundproofing

Triplo Standard (1o Andar)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triplo Luxo (Terreo)

Triplo Luxo (Terreo) | Premium bedding, minibar, in-room safe, soundproofing

Triplo Luxo (Terreo)

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quarto Luxo Premium (1o Andar)

Quarto Luxo Premium (1o Andar) | Premium bedding, minibar, in-room safe, soundproofing

Quarto Luxo Premium (1o Andar)

  • Sleeps 2
  • 1 King Bed

View all photos for Triplo Luxo sem varanda (1o Andar)

Triplo Luxo sem varanda (1o Andar) | Premium bedding, minibar, in-room safe, soundproofing

Triplo Luxo sem varanda (1o Andar)

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Quadruplo Luxo

Quadruplo Luxo | Premium bedding, minibar, in-room safe, soundproofing

Quadruplo Luxo

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite sem Varanda

Suite sem Varanda | Premium bedding, minibar, in-room safe, soundproofing

Suite sem Varanda

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Luxo Casal (1o Andar)

Suite Luxo Casal (1o Andar) | Premium bedding, minibar, in-room safe, soundproofing

Suite Luxo Casal (1o Andar)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard Casal (1o Andar)

Premium bedding, minibar, in-room safe, soundproofing

Suite Standard Casal (1o Andar)

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Costa Balena

3-star hotel in Enseada
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Costa Balena offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Guarujá hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, Hotel Costa Balena provides an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 538 square feet (50 square meters) include conference space. This Guarujá hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance.

Hotel Costa Balena has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Bar na piscina - Overlooking the pool, this restaurant specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar na piscina

Things to do

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Costa Balena Guaruja
Hotel Costa Balena
Hotel Costa Balena Guaruja
Hotel Costa Balena Guaruja, Brazil - Sao Paulo
Hotel Costa Balena Hotel
Hotel Costa Balena Guarujá
Hotel Costa Balena Hotel Guarujá

Hotel Costa Balena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 242 reviews" "
Rating 8 - Good. 64 out of 242 reviews" "
Rating 6 - Okay. 16 out of 242 reviews" "
Rating 4 - Poor. 6 out of 242 reviews" "
Rating 2 - Terrible. 3 out of 242 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cristina

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is very simple, the room had a very good hot shower and a good mattress. Just the quality of the linens that wasn’t that great. The breakfast was good.
Stayed 1 night in Aug 2023

10/10 Excellent

JOSÉ FRANCISCO

Stayed 2 nights in Nov 2020

8/10 Good

EDSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to rainy and cold days.
we had a nice stay. the breakfast and the indoor pool are the best parts of this hotel.

8/10 Good

Bonnie, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice location, two blocks from the beach, clean, quaint, good breakfast buffet. We were there in the off-season, so it was quiet. I don't know what it would be like in the peak-season. But the neighborhood seemed nice.

8/10 Good

Milena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Higienização dos quartos.
Acomodação razoável, alguns pontos a melhorar por exemplo melhorar a higienização dos quartos.
Stayed 2 nights in Jul 2024

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional,a piscina aquecida é um diferencial né
Stayed 2 nights in Jul 2024

10/10 Excellent

Dazy Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfeita
Gostamos muito de tudo, atendimento, limpeza, tranquilidade. O intúito da viagem era descanso e foi realizado com sucesso. Tudo muito bem limpo, local aconchegante e um ótimo atendimento por toda equipe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeno mas muito bem estruturado. Café da manhã muito bom, quarto com ar condicionado. Atendimento excelente.
Stayed 2 nights in Jun 2024

10/10 Excellent

Valéria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Cibele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de ferias!
Recomendo o hotel Balena, atendimento otimo, recepcao muito educada e prestativa! Eh perto da praia 2 minutos. Tenho uma sugestao: colocar telefone nos quartos para comunicacao com a recepcao. Ter explicativo como funciona a TV. Trocar o secador pois ele eh muito fraco, nem comecei a usar e parou de funcionar muito antigo! Nos demais quesitos estão de parabéns!
Stayed 4 nights in Mar 2024

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e bom
Prós: localização, conservação, limpeza, piscinas, café da manhã, fechaduras eletrônicas, estrutura de praia. Contras: não fornecem toalhas de praia, não há estacionamento fechado, chuveiro com pouquíssima vazão e sem mangueira com chuveirinho para dar banho em crianças.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecável. Show
Eu é minha esposa. Adoramos o hotel. Bem limpo. Atendimento ótimo, cama muito confortavel. Lesões bem cheiroso. Sem cheiro. Sauna , piscina, restaurante, café da manhã. Otimos
Stayed 1 night in Feb 2024

6/10 Okay

Mirelle

Razoável!
Stayed 2 nights in Jan 2024

10/10 Excellent

Luana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, limpeza e café da manhã impecáveis!
Stayed 3 nights in Jan 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mauro

Liked: Cleanliness, property conditions & facilities, room comfort
EXCELENTE ESTRUTURA E CAFÉ DA MANHA FANTASTICO
Excelente custo x beneficio. O hotel é bem localizado, possui uma estrutura ótima com piscina aquecida e sauna. O quarto é bem confortável e com sacada. Café da manha excelente com diversidade e muito bem montado ! Recomendo muito ! tive um pequeno problema na prestaçaõ de contas mas foi tudo resolvido. grato
Stayed 1 night in Dec 2023

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A propriedade fica muito perto da praia, tem cama, chuveiro e café muito bons. Os funcionários são maravilhoso, voltaria com certeza.
Stayed 1 night in Nov 2023

10/10 Excellent

Silmara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Magnólia Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia.
Ótima estadia; café da manhã básico; piscina aquecida excelente.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marcos Gabriel Dias de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito aconchegante
A pousada é muito agradável e confortável. Bem intimista, área da piscina muito aconchegante. Pertinho da Praia da Enseada, fácil acesso a vários restaurantes. Quero voltar neste hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matheus

Stayed 1 night in Oct 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bacana!
Stayed 2 nights in Sep 2023

8/10 Good

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção
A experiência no hotel foi excelente, próximo da praia e avenida com mercados. Boas piscinas e bastante conforto no quarto e áreas comuns. Excelente arrumação do quarto e ótimas opções de PF para almoço e jantar, com bom preço e comida sensacional, que lembra comida de casa mesmo, além de ser sempre bem recebido pela extraordinária dona Rosa. Agradeço a todos por me proporcionarem dias tão agradaveis e já pretendo voltar logo.
Stayed 5 nights in Sep 2023

10/10 Excellent

Wagner José da Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimos momentos com a família!!
Eu e minha família adoramos a viagem e o hotel, muito aconchegante, atendimento dos funcionários ótimo, decoração espetacular muitos móveis antigos trazendo uma paz e fazendo relembrar tempos bons.
Stayed 3 nights in Sep 2023